Cristy, Sigh!!! Your mind has it completely right and they did it wrong. Your system is NOT running in dual-channel mode and they absolutely should know better than to sell you a single stick and put it in besides the older memory that's already out of whack. What was needed here is to remove all older memory and "replace" it with a pair of matched sticks. I have no idea what you paid for their 'services', but I'll bet it was more expensive than the memory available for your system at the newegg link I sent you. :O( Sorry if I seem a bit ticked, but "Geeky Squad" appears to have struck again. Peace, Gman "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "cristy" <poppy0206@xxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Saturday, July 26, 2008 7:47 PM Subject: -=PCTechTalk=- Re: help,bluescreen yikes > Gman, > > I bought more memory today and had "geeky squad" put it in for me as I > could > not get the "bleeping" cover off the computer for one thing. They did the > same thing I was trying to do to get it off, I just could not though. > > I got frustrated with it, I was going to try to install it myself so I can > learn how to do it and not pay someone to do it for me. Anyhow, I watched > him do it. The guy had to ask another guy though about where to put it so > that had me not feeling so good. Below is what Belarc tells me I have > now. > They are still not matched though are they? How do I know now if they are > running on dual or single? He told me as long as the new memory (1 gig) > was > the closest to something in the computer that it would run dual or > fastest, > I don't know. Would the below be slots 1-4 with the top one being slot 1? > The memory was not cheap either. But I am hoping this helps. I cannot > tell > any diff now. I am going to be working on "tweaking" trying to disable > some > things during start up and all that good stuff. > > > BELARC REPORT: > > Slot 'CHANNEL A DIMM 0' has 1024 MB > Slot 'CHANNEL B DIMM 0' has 256 MB > Slot 'CHANNEL A DIMM 1' has 256 MB > Slot 'CHANNEL B DIMM 1' has 512 MB > > In my mind, matched pairs would be like this below? Or would it? > > Slot 'CHANNEL A DIMM 0' has 1024 MB > Slot' CHANNEL B DIMM 0' has 0 MB > Slot 'CHANNEL A DIMM 0 has 1024 MB > Slot 'CHANNEL B DIMM 0' has 0 MB > > Or > > Slot 'CHANNEL A DIMM 0' has 256 MB > Slot' CHANNEL B DIMM 0' has 512 MB > Slot 'CHANNEL A DIMM 0 has 256 MB > Slot 'CHANNEL B DIMM 0' has 512 MB > > thanks, --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------