Click below for answers to questions we're asked all the time. If you feel something's missing here, please let us know.

• General Questions
  1. What is FreeLists all about?
  2. So is this real email, or web-based?
  3. What's your policy on SPAM? And user privacy?
  4. What lists does FreeLists host?
  5. A free service? Will it last
  6. Migrating from other services

• Something went wrong. Help!
  1. Confirmation emails not working?
  2. I sent an attachment to the list but it was stripped.
  3. Why was I subscribed to a list?
  4. When I try to unsubscribe, I'm told I'm not subscribed!
  5. I'm not receiving copies of my own posts.

• Beginners
  1. How do I unsubscribe from a list?
  2. What is a mailing list
  3. How do I post on a list
  4. What's the moderator
  5. Do you offer Digest mode
  6. Can I send files (attachments) to the list?
  7. What's appropriate for my list?
  8. What if I receive SPAM

• Using FreeLists
  1. What is "VACATION" mode
  2. What is "quoted-printable
  3. What commands are available to me through email rather than the web interface?
  4. Does the list I'm on have a webpage somewhere?
  5. If someone on a list is bothering me, what should I do?
  6. How do I change my email address
  7. What is ListRank
  8. Can I use FreeLists for commercial purposes?
  9. How does FreeLists handle DMARC?

• For List Owners
  • General
    1. How do I get started
    2. Can I get more than one list
    3. Are there archives of my list
    4. Can the archive be disabled or protected?
    5. I have a high-volume list, can FreeLists support my needs?
    6. What's with the "-bounce" address
    7. How can I change my administrator email address
  • List Configuration
    1. How do I enable attachments
    2. How do I enable HTML posts?
    3. How do I allow non-ASCII characters in posts?
    4. Just how customizable are the lists?
    5. Reply-to: for newsletters?
    6. I see two columns of checkboxes in the List Configuration. Why?
    7. How do I get replies to go to the sender by default instead of back to the entire list?
    8. Why are some subscribers silently unsubscribed?
  • List Security
    1. How do I control who can subscribe to my list?
  • Troubleshooting
    1. Some digest content is garbled
    2. Why are there bounces for users who aren't subscribed
    3. Why is my footer or header not appearing in posts?
  • Resources
    1. How do I…?
       1. Retrieve my member list
       2. Remove messages from the list archive?
       3. How do I make changes to the FreeLists Portal pages
       4. Configure Ecartis to not send reports
  • Deprecated resources: Old documents that no longer apply
    1. How can I get people to subscribe from my site
    2. "modpost" doesn't work
    3. Approved moderated messages never appear on the list and eventually bounce. What went wrong?