-=PCTechTalk=- Re: help,bluescreen yikes

  • From: "cristy" <poppy0206@xxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Sat, 26 Jul 2008 23:15:43 -0400

I think I just said I wanted to add a gig of memory, not sure if I actually
said one stick of memory.  Even so, you would think the tech would suggest
the right thing to do.

So I guess the second A would be slot 3 which was empty,

thanks,


Christine
----- Original Message ----- 
From: "Gman" <gman.pctt@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, July 26, 2008 10:45 PM
Subject: -=PCTechTalk=- Re: help,bluescreen yikes


> Cristy,
>    Well, let's cut to the chase.  did you specifically tell them you
> wanted
> a single stick of memory added to your computer?  If you did, then you are
> the one ultimately responsible for the result.
>
>    On the other hand, if you were the manager, wouldn't you want your
> techs
> giving out proper advice?  Especially if they're supposed to be protecting
> a
> famous brand like "Geek Squad".  Better yet, if that advice leads to the
> sale of 2GB instead of just 1 (mo' money, mo' money), doesn't it make
> sense
> that the policy would be in favor of that?
>
>    I would definitely not pull the new memory.  For one thing, you want
> the
> manager to have a chance to see the direct results of their installation
> skillz.  For another, opening the case yourself might give them a way out
> of
> at least refunding you for the erroneous RAM purchase.
>
>    According to your own post, this was the original order for the 3
> sticks.
>
>
> Channel A DIMM 0  256 mg
>
> Channel B  DIMM 0 256 mg
>
> Channel B DIMM 1 512 mb
>
>
> Peace,
> Gman
>
> "The only dumb questions are the ones we fail to ask"
>
> ----- Original Message ----- 
> From: "cristy" <poppy0206@xxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Saturday, July 26, 2008 10:23 PM
> Subject: -=PCTechTalk=- Re: help,bluescreen yikes
>
>
>>I may talk to the manager.  Was it there responsibility though to tell me
>>I
>> needed to buy a pair of matched sticks to go in there or that I should
>> remove the old? Or are they just doing what I asked, to install a stick
>> of
>> memory.  I cant recall where the old sticks were before I took it in.
>> But
>> I
>> will try and at least get my money back and dare I let them uninstall the
>> stick?  ;0
>>
>>
>> Christine
>
>
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