Cristy, I don't recommend you seperately buy another stick and try to match the one you already got. Chances are really, really good that the computer will not be impressed or convinced that it can run them in dual-channel mode since the info embedded within the sticks must match in all aspects before the mode will be upgraded. You were told that you can bring it back if you're not happy and that's just what I would do. But I would have them return it to the original condition it was in when you first walked into their store and return your money to you. Then, I would order a matched set from the link I sent you (I made sure that every pair shown was specifically approved for use in your system by the system manufacturer). It will save you a bunch of money, you'll learn how to install RAM (which is incredibly easy to do) and you'll know for sure that you finally got your money's worth. Assuming your system was running in dual-channel mode before you had your brother add the extra stick, adding a single stick anywhere (unmatched with an identical stick) would immediately take the system out of dual-channel mode, even if he had not moved one of the original sticks to a diffeent location. So, the following wouldn't run in dual-channel either, even though the 1st & 3rd are matched. Slot 1: 256MB Slot 2: 512MB Slot 3: 256MB Slot 4: 0 Having said that, adding the extra stick didn't hurt the performance because you still doubled the amount of memory available to your system. Dual-channel mode won't double the performance of a system like doubling the amount of memory will. I don't know how to properly compare the two changes in numbers or percentages, but my guess would be that the overall effect of doubling the memory while taking it out of dual-channel mode would be somewhere around a 30-40% improvement. Of course, if a matched pair of 256MB sticks been installed in slots 2 & 4, it would have been a 100% improvement and dual-channel mode would have been preserved. In other words, the overall effect was an improvement in performance, but not nearly what it could have been. When you first turn on or reboot a system (during the POST), you may be able to see info flash across the screen as the system wakes up (or refreshes). One line of that info should tell you the mode in use by the installed memory. Most OEM systems cover up this info with their logo. On some of these logo displaying systems, you can press the ESC key to peek behind it. I have no way of knowing if yours will or not, but that's how we can easily tell with most systems. Otherwise, you'll need to use a utility like SIW to check the memory status. Finally, you should see a HUGE leap in responsiveness once this stuff is straightened out. :O) Peace, Gman "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "cristy" <poppy0206@xxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Saturday, July 26, 2008 8:51 PM Subject: -=PCTechTalk=- Re: help,bluescreen yikes > Gman, > > As per your email from last night: > > 'Specifically, a matched set of 1GB sticks installed into slots 1 & 3 or > slots 2 & 4 would > allow 2GB in dual-channel mode. Any other combiniation of slots would > force > the board back into single-channel mode which is how it's running right > now.' > > So then you recommend I buy an additional stick of 1 gig memory to match > the other I bought (unless I can return that one and get a better price > online) and take out the older three sticks? > > So then, regardless of what slot my brother had put the extra stick of 512 > memory in (to add to the already installed two sticks of 256 that came > with > the computer), it did not really improve any performance and may have in > fact caused the computer to stop using dual-channel mode and to go into > using single channel mode? (How do you know what mode it is performing in > unless you look at the memory sticks and how they are placed then? Will I > notice a big improvement if I ever get this straightened out? > > thanks, --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------