Just wanted to touch base here. I have been working with Diana at HP support for days now, with back-and-forth email. So far, I have not been able to completely remove the existing HP drivers. Some items still show up in Control Panel (and Add/Remove doesn't do anything). I downloaded and used the Windows Cleanup Utility. Nothing from HP shows up there any more, yet there are still HP folders in c:\Program Files. I suppose I could delete those folders, but that would not remove any driver detritus hanging around in the Registry. Diana and I will probably be working on this for several more days. Sigh. David Grossman No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.6.4/1617 - Release Date: 8/17/2008 12:58 PM ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-