Answers interspersed > > Why could you (not) uninstall all the files, what exactly > happened? DG>I clicked on Remove in CPL Add/Remove, and nothing happened. After waiting, I went on.... > > The error message from the Solution Center only points to an > .xml file, just look at it like a webpage (just a different > format). It should not be needed. I don't mean "look at > it", > I mean consider it sort of like a webpage. The next screen > was > blank because the contents of the xml file could be read > (parsed). DG> But not even the blue header bar on top appeared! > > I don't know why HP Photosmart Essentials doesn't respond. > What exactly happens when you click it? Click it from > elsewhere, you could be clicking just an icon .ico file. > Again, it could require a Service be running for it to open. DG> I don't know where else to click on it. > > In order for a scanner to work, again another Service, > "Windows > Image Acquisition" has to be running. If it is, and the > scanner is indeed ON, that's another problem. Sometimes USB > devices like printers or scanners have an auto shutoff, and > auto-on, and they don't always come on when they're supposed > to > via the software commands, they may have to be mechanically > turned on. DG> Do you mean that HP did such an egregiously bad job on programming this driver that I have to turn on the service before I can use the scanner? Don't they care about their customers? > -Clint > > God Bless > Clint Hamilton, Owner > http://www.OrpheusComputing.com > http://www.ComputersCustomBuilt.com > No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.6.4/1616 - Release Date: 8/16/2008 5:12 PM ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-