Answers interspersed. > Only you can answer that. ;-) It's whenever you get fed up > with the problems. Each person will have their own limit. Clint, I guess I'm pretty fed up, but I still want to get some sage advice from you and the others in the group :-) > After answering/following Hugh's advice, there could be an XP > Service involved. Lexmark, and some HP printers, add a new XP > Service. That Service may have to be running, or, may have to > be NOT running in order to install another printer. You don't > say what kind of error you got when trying to install it, so > you need to post that. Sorry, but I didn't mark it down. I should have. It could be that the Service for the > previous printer was running and it may need to be stopped. Or > like I said, it may need to be running to install a new > printer. So try it both ways. How do I find that service? How do I turn it off? > > Also check to see that the "Print Spooler" Service is running. > It has to be running whenever a printer is installed, and > sometimes has to be running if one is removed. How do I find the print spooler service? How do I know whether it has to be running now? > > If it's USB, make sure the USB port is enabled and active. Yes, the USB port is OK. > > Otherwise you should have no problems. I've installed numerous > printers on the same PC with no problems. > I've also installed numerous printers on the same PC with no problems in the past. I'm now using a computer that has 3 printers attached, and I've never had any problems. > Regarding following the instructions fully, each printer can > have a different way it's installed. Some CANNOT be connected > when the drivers/software is installed, they have to be > installed first. Then the PC shut down and then the printer > connected. Some require that the printer be connected, but > OFF, then turned on a specific time during the driver/software > install. Still others require they be hooked up first, then > the driver/software installation. So be sure it (they) are > being installed as required. I followed the instructions for installing this printer (it was not connected until the driver was installed). > > No, you DO NOT ever want to delete the registry. You probably > couldn't do it anyway. That's why my next question would have been - how do I delete the registry :-) > > While XP's Restore should have worked, I always preach here > about how limited it is and how everyone should use ERUNT. > http://www.larshederer.homepage.t-online.de/erunt/ . It would > have worked for a Restore. It's far more powerful and useful > over XP's own Restore. What would Erunt offer me at this point? David Grossman > -Clint > > God Bless > Clint Hamilton, Owner > http://www.OrpheusComputing.com > http://www.ComputersCustomBuilt.com > > > ----- Original Message ----- > > From: "Hugh Vandervoort" > > Did you follow the install directions fully? Have you tried > deleting > both printers and starting over with the install? > Does the new printer work at all? > Turn off System Restore and reboot to delete all previous > restore > points, then turn System Restore back on. It's supposed to > handle > drivers, as far as I know. > > > ----- Original Message ----- > From: "David Grossman" > > At what point do you stop fighting Windows and just re-install > the system? > > I had a nice XP system on a Celeron computer with 256 MB > memory. I installed > a cheapo HP 2180 all-in-one scanner-printer, and it worked > beautifully. I > subsequently installed a cheapo HP5610 all-in-one > fax-scanner-printer, and > the installation failed, apparently because of conflicts with > the 2180. I > could not completely uninstall the 2180 printer from the > computer, and I > couldn't delete the 5610 driver. The 5610 and the 2180 drivers > were > apparently inextricably intertwined. I tried System Restore, > going back one > date at a time, as far as it would go. It didn't help. (Doesn't > System > Restore also undo printer drivers?) > > Now I can't use System Restore any more for any date at all. It > won't let me > put back the system the way it was. My printer drivers are a > mess. I'm > frustrated. > > Why can't the 5610 people at HP talk to the 2180 people, who > are probably > located down the hall from each other? How could two HP > products be > incompatible with each other? > > Everything else on the computer, such as MS Office and Adobe > Acrobat, seem > to work OK. I do not have an Internet connection on that > computer. > > I'm about to re-install Windows, but before I do that, I'd like > to consult > with you. Would CCleaner help, or would it do more damage? Is > there anything > else that might work? > > What would happen if I would delete the Registry? Would it > re-create itself > in a vanilla version the next time I start up the computer? > Could it cause > even more damage? > > Are there any other things I could try before re-installing > Windows? > > David Grossman > No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.6.0/1602 - Release Date: 8/9/2008 1:22 PM ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. 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