>> An excellent question. It has an existential feel to it. HA!!! -Clint God Bless Clint Hamilton, Owner http://www.OrpheusComputing.com http://www.ComputersCustomBuilt.com ----- Original Message ----- From: "Hugh Vandervoort" An excellent question. It has an existential feel to it. Tech support has to be one of the very worst jobs on the planet. Anyone who does well at it is immediately promoted out of it, or finds a job where strangers don't yell at them all day. It's not often that I'm as frustrated as when I'm trying to help my newbies over the telephone: "Please don't click anything until I tell you to." "Right-click means right-click". "Silence doesn't help me." "I can't see your screen." At least with my regulars I can question their sanity or membership in the human race, but the poor tech support guy has to just eat it in silence. I even have a few who don't speak English well, just to make it more interesting. David Grossman wrote: > > Clint, do you really think that a homeless tech support guy > from the US > could do a better job than a homeless tech support job from > Punjabi? > :-) > > Besides, I have a hunch that there is no human involved - > from any planet. > As I wrote last time, I think that a machine scans the first > few lines of > the message and then sends out a boilerplate response. I have > no reason to > feel otherwise! > > David Grossman ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-