[bksvol-discuss] Re: venting my frustrations

  • From: Mike Pietruk <pietruk@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Fri, 2 Dec 2005 13:08:20 -0500 (EST)

Well, here's yet another merry-go-round.
Susan Mangis' submission of "on A Snowy Night" by Debbie Macomber has been 
sent twice back to Step 1 for copyright verification.
As this is a Christmas book several folks have been waiting for, I went to 
the copyright database to attempt to retrieve the info.
So, to this point, Susan spent time scanning and submitting the book; 
Amber and someone else spent time duplicating each other's efforts in 
and their thanks in return is a cryptic note embedded in the comments 
seeking verification.
Oh yes, it's not in the copyright database
which means my recent submission (another collection) of Angels for 
Christmas will likely be spinning wheels.

While Gerald in his note is attempting to be positive in how BookShare is 
handling things, I'd argue that Gustavo has far too much to do given his 
unable to effectively communicate such things as copyright verifications 
(these shouldn't be hidden in Step 1 but directly communicated to 
submitter and validator).
but back to the main issue:  what is substantative enough for copyright 
verification.  Sure, finding the book in the copyright database is mind 
soothing and comforting;
but, as said earlier, if one cannot rely on the book itself, something is 

One of the goals for BookShare for 2006 ought to be to work towards 
sufficient staffing so there is better communications, processing, and all 
the rest.
Marissa and Gustavo together struggled doing this, so why should be it 
possible to do it on his own.
What happens when Gustavo, as an employee, gets fed up with things and 
decides to hang his business hat somewhere else.
Where then is BookShare at that point without anyone else apparently 
involved in the hands on nitty gritty of daily operations.

Yes, I understand the issues involved here -- legally protecting Benetech 
and having necessary funding -- but at the same time there is the 
important issue of serving customers and volunteers without the service 
cannot exist.

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