[bksvol-discuss] venting my frustrations

  • From: "tom hawkins" <tjhawk1@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Thu, 1 Dec 2005 19:54:59 -0800

Hi Everyone, 

Well I' am totally frustrated with bookshare and the lack of simple 
communication procedures. I spent a great deal of time validating a book to 
make as near perfect as possible including using my wife's time which she 
treasures dearly. I went to the step one list to see if any of the Dale Brown 
books that I submitted nearly three months ago  were returned, only to find the 
book that I just validated back on the step one list and no communication from 
bookshare. When I checked the notes, the administrator apparently did not like 
the copyright.

 Well a publisher  is clearly listed as the copyright holder. So now what does 
it take to fix the problem! If the administrator took a moment to open the book 
it clearly states that the copyright holder is the publishing company as 
listed. Is there some special miracle to be performed? I have decided not to 
list the problems that I encountered with the web site, as Iwell it seems that 
the designer was a mouse user and could see what they were doing. 


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