[iyonix-support] Re: Help with 5.18 error

  • From: Andrew Pinder <Andrew.Pinder@xxxxxxxxxxxxx>
  • To: iyonix-support@xxxxxxxxxxxxx
  • Date: Thu, 07 Jun 2012 00:17:49 +0100

In message <2456085.1321353-tennant@xxxxxxxxxxxxxxxxx>
 on 6 Jun 2012 tennant@xxxxxxxxxxxxxxxxx (Tennant Stuart) wrote:

> On Mon  4 Jun 2012 (23:27:48 +0100), Chris F wrote:
>>In message Alan Leighton wrote:

>>> Now others have had this, it is called the pyjamas effect. someone
>>> help David please

> I very very rarely get the pyjamas effect, (unless of course what usually
> happens is black stripes on a black background), so I need help too. :(


>>Switch on at the wall.

> Check.


>>Press the elliptical button for half a second

> I don't have an elliptical button, there are two circular buttons.

> The large one is used to turn on the Iyonix, the tiny one does a reset.

> Should I assume that this "ellipse" is the large circle?

The Classic case has an elliptical power button on the front and a 
circular reset button also on the front.  You must have a different 
case design.  Check the symbols on or next to the buttons on your 
case.  The power button will probably have a vertical line through a 
gap in the top of a circle.  The reset button on my Classic case is a 
circular double headed arrow.

>>Release and immediately press and hold in the circular button and
>>count to six.

> Release what? The button that I stopped pressing after half a second, the
> button I am just about to press immediately, or some other button?

Press the power button for half a second.  Then release the power 
button and immediately press and hold the reset button and count to 
six.

>>Release the button.

> The tiny circle, right?

Yes, the reset button.

>>I wait for the beep and expect the led on my samsung monitor to go
>>blue. If it remains orange, the screen wont operate but the Iyo does
>>boot cos i can access it from my ARMini.

> I don't have an ARMini either.


>>If It fails, switch of at the mains, wait for 20 seconds and repeat
>>the above.

> I've been waiting until the Iyonix went silent, was that wrong?

The wait is needed after turning the power off, either at the mains or 
on the back of the case.  I think it's to allow the power supply to 
discharge capacitors so that when you restart you don't get any carry 
over effects from the freeze.

>>Using this proc I've never seen pyjamas - but sometimes it doesn't
>>excite the screen.

> Oh. What I need is a way to excite the screen - each time.

> I could run a casino with the punters placing bets on whether the Iyonix will
> excite the screen or not, and "yes" would have the longer odds.

As you haven't mentioned that problems started during reflashing the 
ROM, I suspect that your Iyonix is freezing during the boot process 
before it displays anything on the screen.  Which is why turning off 
all power is needed before you have any chance of a successful 
restart.

I suggest you check whether the power supply is working properly.  If 
you have a digital multi-meter you can check the supply voltage on the 
5V line.  Somewhere back in the list archives there is a figure that 
John Ballance provided for the original power supply that indicated 
when the power supply was out of spec.  However as you seem to have a 
more recent case you may have a different power supply.  So it might 
be easier just to try a different power supply and see if that 
improves the boot reliability.  This is especially so if the power 
supply is several years old.


Regards

Andrew
-- 
Andrew Pinder
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