[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: "Dave Taylor" <dave@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 20 May 2007 22:17:54 +0100
Nobody will join any organisations any more so we are getting less
represented. RNIB can devide and rule these days!
----- Original Message -----
From: "Colin Fowler" <col.fowler@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 19, 2007 9:14 PM
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
> Derek,
>
> This is certainly not acceptable, and frankly I'm disappointed of your
> acceptance of a process which would be considered as treating blind and
> visually impaired customers at a considerable disadvantage compared with
> others for whom a similar reason would not apply.
>
> The ACD process must be far more secure than what is currently available,
> otherwise why would the banks be introducing it?
>
> Any acceptance of anything less than, or at least similar to ACD would be
> an
> admission that blind and or visually impaired customers security is far
> less
> important. Is that how you consider your personal banking?
>
> It is my view that complete equity with security is and has to be
> something
> that we insist on, and perhaps even pettition the necessary banking
> authorities for.
>
> It is certainly a hypocritical stance for Lloydds TSB to take when one of
> there senior directors; John Spence is a blind gentleman, who has always
> previously championed access for all, on a equity ticket.
>
> I strongly recommend that any Lloyds TsB customers start makeing their
> dissatisfaction known to the head people at Lloydds TSB. Namely: Andrew
> Wakerling, Tim Taylor, and John Spence
>
> We should also be asking for support from our so called representative
> institutions on this matter.
>
>
>
> Kind regards
>
> Colin
>
>
>
> Colin Fowler
>
> Disability Consultant
>
> Tel: 01582 483 283
>
> Text/mobile: 07901 573 570
>
> E mail:
>
> col.fowler@xxxxxxxxxxxxxx
>
> www.social-model.org.uk
>
> disability@xxxxxxxxxxxxxxxxxxx
>
>
>
> ----- Original Message -----
> From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
> To: "access-uk" <access-uk@xxxxxxxxxxxxx>
> Sent: Sunday, May 20, 2007 8:45 PM
> Subject: [access-uk] Fw: Response from Lloyds TSB re chip & pin at home
>
>
>> Barry quotes bank email:
>>
>> "This Access Code Device (ACD) will not have any speech facilities.
>>
>> Any customers that are not able to use the ACD device will be able to
>>
>> continue to use memorable information to log on with. When using our
>>
>> Internet Banking service you will be covered under our Online Fraud
>> Guarantee
>>
>> as long as you've been careful, for example, by taking reasonable steps
>> to
>>
>> keep your security information safe. This guarantee would apply to your
>>
>> accounts regardless of the above method you were logging on with."
>>
>> So there you are it's what I expected an opt out,
>>
>> and so no problems for the blind!
>>
>> Everyone now happy?
>>
>> Regards,
>>
>> Derek
>>
>> e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>>
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