[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home

  • From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 21 May 2007 11:30:57 +0100

Colin said
"it would only constitute a reasonable adjustment  if the person receiving
that adjustment was at no disadvantage  compared with >others."

Agreed,  and that is why I said it is a reasonable adjustment,
because the blind customers  will not be any worse off compared to
other  customers.  Read again what the bank said about fraud!

"Your argument in defence of the bank is complete nonsense. Ask 
yourself, why  are the banks introducing ACD?"

Doesn't matter why,  qhat does matter is will the  blind customers  be
any  worse off, and the answer seems to be no!

Regards,
Derek

e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx 

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