[access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
- From: "Colin Fowler" <col.fowler@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 20 May 2007 12:04:40 +0100
Derek,
Of course they are at a disadvantage, it doesn't matter what the banks say
or otherwise. The simple fact behind the banks introducing ACD for increased
security is to reduce the opportunity of fraud as online banking is
conducted currently. It means that if customers that are able to opt out
because they believe that to be a reasonable adjustment are physically less
secure, then they are being treated less favourably.
Why would the banks be going to so much trouble and expense of increasing
security by introducing ACD if they felt that the current process was
secure?
It is the choice of the individual at the end of the day, but if there
choice is to compromise on security, then the rest of the banks customers
shouldn't be expected to pay for that. Likewise, disabled activists that
actually understand the implementation of the social model and the
dismantleing of barriers shouldn't have to experience the continued
undermining by disabled people that are only too quick to be thankful for
the most inappropriate gesture
Kind regards
Colin
Colin Fowler
Disability Consultant
Tel: 01582 483 283
Text/mobile: 07901 573 570
E mail:
col.fowler@xxxxxxxxxxxxxx
www.social-model.org.uk
disability@xxxxxxxxxxxxxxxxxxx
.
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, May 21, 2007 11:30 AM
Subject: [access-uk] Re: Fw: Response from Lloyds TSB re chip & pin at home
> Colin said
> "it would only constitute a reasonable adjustment if the person receiving
> that adjustment was at no disadvantage compared with >others."
>
> Agreed, and that is why I said it is a reasonable adjustment,
> because the blind customers will not be any worse off compared to
> other customers. Read again what the bank said about fraud!
>
> "Your argument in defence of the bank is complete nonsense. Ask
> yourself, why are the banks introducing ACD?"
>
> Doesn't matter why, qhat does matter is will the blind customers be
> any worse off, and the answer seems to be no!
>
> Regards,
> Derek
>
> e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>
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