Hi all, I have been following this thread with interest, as I am a Lloyds TSB customer, When I went into the bank today to get some money out, I told a woman behind the enquiry desk of the local branch that although I was not using the internet banking service enough to have problems, I had heard that one of the security implementations they were introducing into Internet banking was going to be a disadvantage to the blind and visually impaired, even though they have a company Director who is blind. I also explained that this information had come to a list I was a member of as a result of a member of the list forwarding a letter they had received from Lloyds TSB. She asked me to let her have a copy of the document that had been forwarded to the list, and she said she would send that document back to Lloyds TSB and explain my concerns to them, so if Barry Hill could e-mail me privately at alexacts2v4@xxxxxxxxxxxxxx to discuss my obtaining a copy of the letter he received from Lloyds TSB I would appreciate it. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq