[TechAssist] Re: low res on a hi res

  • From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Tue, 12 Apr 2005 16:27:55 -0500

I'm doing a lot of hooking up hd recievers with composite video and
educating on changing inputs thus eliminating the old RF junk---did another
one just today---averaging about one a day (no matter what the
repair---customers happier with both fix AND bettter pic)  Seen a couple of
boxes that wouldnt output both 1080i component AND composite at the same
time--cust would need to switch both then---rare---at this point,  Pic
quality is better---but never fantastic.  Analog picture quality goes in
this order
Direct tv---best
Antenna---passable
Dish tv  / cable ---sucks

TV Doctor
Avalon, Wi

----- Original Message -----
From: "Al L" <alleathe@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, April 12, 2005 9:31 AM
Subject: [TechAssist] Re: low res on a hi res


> The simple truth. If they are really unhappy i refer them to the store
they
> bought it from.Expkain nicely, and charge by the hour.
>
> Al Leatherman
> 224 RT. 46
> Mine Hill, NJ 07803
> 973-361-5796
> WWW.ALS-TV.NET
>
> ----- Original Message -----
> From: "Mitchell TV" <mitchelltv@xxxxxxxxxxxxx>
> To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, April 12, 2005 9:24 AM
> Subject: [TechAssist] low res on a hi res
>
>
> > Any of you guys running into customers with high dollar plasma, DLP, or
> > LCD
> > wide screen sets, hooked up to a standard cable box only? These people
are
> > complaining of pixelization, fuzzy pictures, etc. when they are watching
a
> > NTSC picture from the cable  box on channel 3. They cant understand why
> > this
> > new expensive TV looks worse than their old TV.
> >
> > Seems the sales staff at Circuit Buy, etc., have, as usual, promised the
> > moon, and failed to deliver. These customers (mostly elderly) have no
idea
> > what 480i, 720p,1080i is, they have never heard of up conversion, don't
> > know
> > a component video cable from a garden hose, and simply don't understand
> > why
> > the TV picture pretty much stinks.
> >
> > I have even been to a few places where the customer had a HD Sat
Receiver,
> > outputting 1080i, hooked up with component cables, and the customer is
> > watching local broadcast NTSC programming, crappy, pixels, and
stretched.
> > HD
> > programming looked great. Customers question: why does the game on CBS
> > look
> > so bad on my new HDTV?  duh, IT'S NOT IN HD!! (no, cant say that,
customer
> > service specialist you know.)
> >
> > What kind of stuff are you guys using , or saying to help the old guy
down
> > the street understand the HD experience.
> >
> >
> > Greg Mitchell
> > Mitchell TV
> > 408 S. 11th Street
> > Niles, MI 49120
> > 269-683-0868
> > 269-683-1501 Fax
> > mitchelltv@xxxxxxxxxxxxx
> >
> >
>
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