[TechAssist] Re: low res on a hi res
- From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 12 Apr 2005 23:26:49 -0500
I've never seen a STB that will produce a decent ntsc picture without
switching inputs on the tv--and I would argue that the tvs tuner can produce
a better picture----never found that to be true EXCEPT in the case of an off
air antenna. STB composite outputs are without exception (when available
without having to switch outputs in menu) better than their own conversion
of ntsc. There may be an exception but I have yet to see one--and I see
alot.
TV Doctor
Avalon, Wi
----- Original Message -----
From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, April 12, 2005 10:00 PM
Subject: [TechAssist] Re: low res on a hi res
> These are very common complaints. First, many systems do a very poor job
of
> upconverting NTSC. The best way to view NTSC is usually to use the tuner
in
> the television and not use upconversion in STBs. The television will
> usually have a better tuner and better upconversion. Second, many systems
> handle noisy NTSC particularly badly because they do not filter well and
end
> up treating the uncorrelated noise as detail, resulting in a heavy
patterned
> grain when digitized and upconverted. The source often needs to be
cleaned
> up and the customer needs to turn down the sharpness control on the set.
>
> Many of the same consumers that have these complaints are the ones best
> suited to using an all in one solution like letting the STB tune
everything
> and not having to switch inputs. The need to be educated and likely sold
a
> preprogrammed remote to make it simple for them to use. This is exactly
> what dealers like us do. Probably 60+% if our business is custom
> installation and dealing with this stuff for the clients. Best Buy and
> Sears just can't compete...
>
> Leonard Caillouet
> Electronics World
> 1261 NW 76 Blvd
> Gainesville, FL 32606
> 352-332-5608
> FAX 352-332-5668
>
> ----- Original Message -----
> From: "Mitchell TV" <mitchelltv@xxxxxxxxxxxxx>
> To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, April 12, 2005 9:24 AM
> Subject: [TechAssist] low res on a hi res
>
>
> Any of you guys running into customers with high dollar plasma, DLP, or
LCD
> wide screen sets, hooked up to a standard cable box only? These people are
> complaining of pixelization, fuzzy pictures, etc. when they are watching a
> NTSC picture from the cable box on channel 3. They cant understand why
this
> new expensive TV looks worse than their old TV.
>
> Seems the sales staff at Circuit Buy, etc., have, as usual, promised the
> moon, and failed to deliver. These customers (mostly elderly) have no idea
> what 480i, 720p,1080i is, they have never heard of up conversion, don't
know
> a component video cable from a garden hose, and simply don't understand
why
> the TV picture pretty much stinks.
>
> I have even been to a few places where the customer had a HD Sat Receiver,
> outputting 1080i, hooked up with component cables, and the customer is
> watching local broadcast NTSC programming, crappy, pixels, and stretched.
HD
> programming looked great. Customers question: why does the game on CBS
look
> so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say that, customer
> service specialist you know.)
>
> What kind of stuff are you guys using , or saying to help the old guy down
> the street understand the HD experience.
>
>
> Greg Mitchell
> Mitchell TV
> 408 S. 11th Street
> Niles, MI 49120
> 269-683-0868
> 269-683-1501 Fax
> mitchelltv@xxxxxxxxxxxxx
>
>
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