[TechAssist] Re: low res on a hi res
- From: "LeRoy Westlund" <llw@xxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 13 Apr 2005 21:52:08 -0600
...) I still can sell the customer a $100
composite cable over the $100 S-video cable on these sets..
Matt,
These exspensive cables don't give any better picture then a $10 set of
cables.
I laughed my butt off, the first time I seen a poor customer that paid that
much for a composite video cable, that had gold connectors, & springs and
junk on them.
Talk about a "rip-off" !
IMHO,
LLW
LeRoy Westlund
Westlund TV & Electronics
97 North Main " I forgot,..to remember,..
Centerfield, UT 84622-0087 to forget "
Ph./Fax 435-528-3822
mailto:LLW@xxxxxxxxxx
-----Original Message-----
From: Matt De Young <gibbys_elec@xxxxxxxxxxx>
To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
Date: Wednesday, April 13, 2005 11:42 AM
Subject: [TechAssist] Re: low res on a hi res
>The hook up of these sets a very important. If the source is not HD(or =
>DVD)
>the primary video input that should be used is Composite. The reason =
>for
>this is a decent HD tv had a much better comb filter than the source =
>does.
>This is extremely true for Toshiba's HD sets. The S-Video output of a
>satellite receiver is horrible. I have had customers look at me =
>strangely
>when I suggest the swapping from S-Video to Composite, after the =
>salesman
>said that S-video produces a better picture no matter the source. There =
>is
>a large improvement on Non HD when using the composite over the =
>s-video...
>This holds true for all the sets my store sells and services(Hitachi, =
>RCA,
>Toshiba, Sharp, Epson, etc...) I still can sell the customer a $100
>composite cable over the $100 S-video cable on these sets..
>
>
>----- Original Message -----=20
>From: "Damon" <damon101@xxxxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Wednesday, April 13, 2005 8:32 AM
>Subject: [TechAssist] Re: low res on a hi res
>
>
>> Ok Mr Caillouet, thanks for the info......but WILL you answer the =
>original
>> questions??
>>
>> Customers question: why does the game on CBS
>> > look so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say =
>that,
>> > customer service specialist you know.)
>> > >
>> > > What kind of stuff are you guys using , or saying to help the old =
>guy
>> > down the street understand the HD experience.
>>
>>
>> Damon Brunger
>> Telrad Electronics
>> Fort Wayne IN
>> ----- Original Message -----
>> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
>> To: <techassist@xxxxxxxxxxxxx>
>> Sent: Tuesday, April 12, 2005 10:00 PM
>> Subject: [TechAssist] Re: low res on a hi res
>>
>>
>> > These are very common complaints. First, many systems do a very =
>poor
>job
>> of
>> > upconverting NTSC. The best way to view NTSC is usually to use the
>tuner
>> in
>> > the television and not use upconversion in STBs. The television =
>will
>> > usually have a better tuner and better upconversion. Second, many
>systems
>> > handle noisy NTSC particularly badly because they do not filter well =
>and
>> end
>> > up treating the uncorrelated noise as detail, resulting in a heavy
>> patterned
>> > grain when digitized and upconverted. The source often needs to be
>> cleaned
>> > up and the customer needs to turn down the sharpness control on the =
>set.
>> >
>> > Many of the same consumers that have these complaints are the ones =
>best
>> > suited to using an all in one solution like letting the STB tune
>> everything
>> > and not having to switch inputs. The need to be educated and likely
>sold
>> a
>> > preprogrammed remote to make it simple for them to use. This is =
>exactly
>> > what dealers like us do. Probably 60+% if our business is custom
>> > installation and dealing with this stuff for the clients. Best Buy =
>and
>> > Sears just can't compete...
>> >
>> > Leonard Caillouet
>> > Electronics World
>> > 1261 NW 76 Blvd
>> > Gainesville, FL 32606
>> > 352-332-5608
>> > FAX 352-332-5668
>> >
>> > ----- Original Message -----
>> > From: "Mitchell TV" <mitchelltv@xxxxxxxxxxxxx>
>> > To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
>> > Sent: Tuesday, April 12, 2005 9:24 AM
>> > Subject: [TechAssist] low res on a hi res
>> >
>> >
>> > Any of you guys running into customers with high dollar plasma, DLP, =
>or
>> LCD
>> > wide screen sets, hooked up to a standard cable box only? These =
>people
>are
>> > complaining of pixelization, fuzzy pictures, etc. when they are =
>watching
>a
>> > NTSC picture from the cable box on channel 3. They cant understand =
>why
>> this
>> > new expensive TV looks worse than their old TV.
>> >
>> > Seems the sales staff at Circuit Buy, etc., have, as usual, promised =
>the
>> > moon, and failed to deliver. These customers (mostly elderly) have =
>no
>idea
>> > what 480i, 720p,1080i is, they have never heard of up conversion, =
>don't
>> know
>> > a component video cable from a garden hose, and simply don't =
>understand
>> why
>> > the TV picture pretty much stinks.
>> >
>> > I have even been to a few places where the customer had a HD Sat
>Receiver,
>> > outputting 1080i, hooked up with component cables, and the customer =
>is
>> > watching local broadcast NTSC programming, crappy, pixels, and
>stretched.
>> HD
>> > programming looked great. Customers question: why does the game on =
>CBS
>> look
>> > so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say that,
>customer
>> > service specialist you know.)
>> >
>> > What kind of stuff are you guys using , or saying to help the old =
>guy
>down
>> > the street understand the HD experience.
>> >
>> >
>> > Greg Mitchell
>> > Mitchell TV
>> > 408 S. 11th Street
>> > Niles, MI 49120
>> > 269-683-0868
>> > 269-683-1501 Fax
>> > mitchelltv@xxxxxxxxxxxxx
>> >
>> >
>>
>> =
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