[TechAssist] Re: low res on a hi res

  • From: Kevin <kevintv@xxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Tue, 12 Apr 2005 12:37:10 -0700

First thing:  The bigger the picture the more the faults show up.
Sitting further back will make them less noticeable.  

Second thing:  HD TV's are designed for high definition pictures.
Different brands look better on cable, but still are not very good
compared to a HDTV signal.  In 2 years when then is nothing but HDTV (in
the US, 2010 in Canada) all signals will be Hi-Def and their set will
look great on all channels.  

Kevin Wilks
Kevin's TV & Video Repair
Penticton BC Canada
kevintv@xxxxxxx 
 

-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell TV
Sent: Tuesday, April 12, 2005 6:25 AM
To: Tech Assist
Subject: [TechAssist] low res on a hi res

Any of you guys running into customers with high dollar plasma, DLP, or
LCD
wide screen sets, hooked up to a standard cable box only? These people
are
complaining of pixelization, fuzzy pictures, etc. when they are watching
a
NTSC picture from the cable  box on channel 3. They cant understand why
this
new expensive TV looks worse than their old TV.

Seems the sales staff at Circuit Buy, etc., have, as usual, promised the
moon, and failed to deliver. These customers (mostly elderly) have no
idea
what 480i, 720p,1080i is, they have never heard of up conversion, don't
know
a component video cable from a garden hose, and simply don't understand
why
the TV picture pretty much stinks.

I have even been to a few places where the customer had a HD Sat
Receiver,
outputting 1080i, hooked up with component cables, and the customer is
watching local broadcast NTSC programming, crappy, pixels, and
stretched. HD
programming looked great. Customers question: why does the game on CBS
look
so bad on my new HDTV?  duh, IT'S NOT IN HD!! (no, cant say that,
customer
service specialist you know.)

What kind of stuff are you guys using , or saying to help the old guy
down
the street understand the HD experience.


Greg Mitchell
Mitchell TV
408 S. 11th Street
Niles, MI 49120
269-683-0868
269-683-1501 Fax
mitchelltv@xxxxxxxxxxxxx


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