First thing: The bigger the picture the more the faults show up. Sitting further back will make them less noticeable. Second thing: HD TV's are designed for high definition pictures. Different brands look better on cable, but still are not very good compared to a HDTV signal. In 2 years when then is nothing but HDTV (in the US, 2010 in Canada) all signals will be Hi-Def and their set will look great on all channels. Kevin Wilks Kevin's TV & Video Repair Penticton BC Canada kevintv@xxxxxxx -----Original Message----- From: techassist-bounce@xxxxxxxxxxxxx [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell TV Sent: Tuesday, April 12, 2005 6:25 AM To: Tech Assist Subject: [TechAssist] low res on a hi res Any of you guys running into customers with high dollar plasma, DLP, or LCD wide screen sets, hooked up to a standard cable box only? These people are complaining of pixelization, fuzzy pictures, etc. when they are watching a NTSC picture from the cable box on channel 3. They cant understand why this new expensive TV looks worse than their old TV. Seems the sales staff at Circuit Buy, etc., have, as usual, promised the moon, and failed to deliver. These customers (mostly elderly) have no idea what 480i, 720p,1080i is, they have never heard of up conversion, don't know a component video cable from a garden hose, and simply don't understand why the TV picture pretty much stinks. I have even been to a few places where the customer had a HD Sat Receiver, outputting 1080i, hooked up with component cables, and the customer is watching local broadcast NTSC programming, crappy, pixels, and stretched. HD programming looked great. Customers question: why does the game on CBS look so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say that, customer service specialist you know.) What kind of stuff are you guys using , or saying to help the old guy down the street understand the HD experience. Greg Mitchell Mitchell TV 408 S. 11th Street Niles, MI 49120 269-683-0868 269-683-1501 Fax mitchelltv@xxxxxxxxxxxxx ------------------------------------------------------------------------ ----- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/