[TechAssist] Re: low res on a hi res
- From: "Damon" <damon101@xxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 13 Apr 2005 07:33:44 -0500
Ok Mr Farnsworth, thanks for the info......but WILL you answer the original
questions??
Customers question: why does the game on CBS
> look so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say that,
> customer service specialist you know.)
> >
> > What kind of stuff are you guys using , or saying to help the old guy
> down the street understand the HD experience.
Damon Brunger
Telrad Electronics
Fort Wayne IN
----- Original Message -----
From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, April 12, 2005 11:26 PM
Subject: [TechAssist] Re: low res on a hi res
> I've never seen a STB that will produce a decent ntsc picture without
> switching inputs on the tv--and I would argue that the tvs tuner can
produce
> a better picture----never found that to be true EXCEPT in the case of an
off
> air antenna. STB composite outputs are without exception (when available
> without having to switch outputs in menu) better than their own conversion
> of ntsc. There may be an exception but I have yet to see one--and I see
> alot.
>
> TV Doctor
> Avalon, Wi
>
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, April 12, 2005 10:00 PM
> Subject: [TechAssist] Re: low res on a hi res
>
>
> > These are very common complaints. First, many systems do a very poor
job
> of
> > upconverting NTSC. The best way to view NTSC is usually to use the
tuner
> in
> > the television and not use upconversion in STBs. The television will
> > usually have a better tuner and better upconversion. Second, many
systems
> > handle noisy NTSC particularly badly because they do not filter well and
> end
> > up treating the uncorrelated noise as detail, resulting in a heavy
> patterned
> > grain when digitized and upconverted. The source often needs to be
> cleaned
> > up and the customer needs to turn down the sharpness control on the set.
> >
> > Many of the same consumers that have these complaints are the ones best
> > suited to using an all in one solution like letting the STB tune
> everything
> > and not having to switch inputs. The need to be educated and likely
sold
> a
> > preprogrammed remote to make it simple for them to use. This is exactly
> > what dealers like us do. Probably 60+% if our business is custom
> > installation and dealing with this stuff for the clients. Best Buy and
> > Sears just can't compete...
> >
> > Leonard Caillouet
> > Electronics World
> > 1261 NW 76 Blvd
> > Gainesville, FL 32606
> > 352-332-5608
> > FAX 352-332-5668
> >
> > ----- Original Message -----
> > From: "Mitchell TV" <mitchelltv@xxxxxxxxxxxxx>
> > To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
> > Sent: Tuesday, April 12, 2005 9:24 AM
> > Subject: [TechAssist] low res on a hi res
> >
> >
> > Any of you guys running into customers with high dollar plasma, DLP, or
> LCD
> > wide screen sets, hooked up to a standard cable box only? These people
are
> > complaining of pixelization, fuzzy pictures, etc. when they are watching
a
> > NTSC picture from the cable box on channel 3. They cant understand why
> this
> > new expensive TV looks worse than their old TV.
> >
> > Seems the sales staff at Circuit Buy, etc., have, as usual, promised the
> > moon, and failed to deliver. These customers (mostly elderly) have no
idea
> > what 480i, 720p,1080i is, they have never heard of up conversion, don't
> know
> > a component video cable from a garden hose, and simply don't understand
> why
> > the TV picture pretty much stinks.
> >
> > I have even been to a few places where the customer had a HD Sat
Receiver,
> > outputting 1080i, hooked up with component cables, and the customer is
> > watching local broadcast NTSC programming, crappy, pixels, and
stretched.
> HD
> > programming looked great. Customers question: why does the game on CBS
> look
> > so bad on my new HDTV? duh, IT'S NOT IN HD!! (no, cant say that,
customer
> > service specialist you know.)
> >
> > What kind of stuff are you guys using , or saying to help the old guy
down
> > the street understand the HD experience.
> >
> >
> > Greg Mitchell
> > Mitchell TV
> > 408 S. 11th Street
> > Niles, MI 49120
> > 269-683-0868
> > 269-683-1501 Fax
> > mitchelltv@xxxxxxxxxxxxx
> >
> >
>
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