Hi Steve, It sounds as if the bobbin tension is a little loose to me. I would tighten the bobbin case, check the presser foot is all the was down then one click up. Under SETTINGS > Machine, check increase the inching stitch count to around 5 - 8, and check the tail length is medium or long. These will help with the trimming. For a test design we run the AMPASS06F design which will be in C:\Program Files\Melco Embroidery Systems\AMAYA\Test Designs. Run this on 2 layers of backing in 44 x 30 cm or 43 x 43 cm hoop. Set speed to 1200 spm, and the thread feed to Auto. If this runs OK, it maybe the settings for your lettering. Do you have tie in and tie offs in your designs/lettering, as if not, it could possibly be causing the miss trims. For shirts we woul dhave the presser foot 1-2 click up, if manual actifeed try 3-4 Towels, presser foot 2-4 up, actifeed 4-6 Anyway, try these and let me know how you go. Cheers This message was posted by David - Keband A'asia on the Amayausers.com Discussion Boards. To reply, please go here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/2.html#000001 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================