I had the same problem initially with my Nov 2005 XTs. A field tech told me that sometimes the selector wire, which grabs the thread to make a cut with the moveable knife, can get out of alignment. This causes the bobbin to be cut too short for the needle to pick up after a cut. It was an easy enough thing to adjust. Page 7-13 in the OS software book had a picture of the area I'm talking about. The little cover in the picture that has the arrow pointing to the oiling point has the selector wire underneath it. I can't remember if there was a screw to loosen it, but, I loosened this cover, did not remove it, only loosened it, and slightly moved the cover to one side tried a trim. If not corrected, push the cover the opposite direction You might want to call Denver tech dept and have them walk you through a selector wire adjustment. The drawing on 7-13 is really helpful. That's what helped me out. Any other thread breaks I had the first year I started embroidering were either 1. too dense of a design. 2. incorrect hooping 3. needle in backwards 4. bad needle (nicked or dull) You could do an Ampass sew out. It is usually located in your C drive in the Program Files\Melco Embroidery Systems\Amaya\Test designs. Each part of the Ampass has a diagnostic that is specific to the area of the sewing. Denver could tell you which area corresponds to the appropriate kind of troubleshooting. Good luck, I feel your pain... Cheryl Rotter Team Sports Ink 5111 Grumann Dr. Ste #1B Carson City, NV 89706 775-884-3550 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of webmaster@xxxxxxxxxxxxxx Sent: Monday, May 22, 2006 12:58 PM To: john@xxxxxxxxxxxxx; amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Thread Breaks Hi, New to Embroidery. We have two Amaya XT machines that are two weeks old. We get thread breaks constantly. On a 1000 stitch design we might get one break sometimes. On an 8000 stick name maybe 6. Most of the time we can run a small monogram with one letter and get no breaks. Sometimes if we are lucky we can get a monogram on a towel to sew with only one break on a small 3000 - 4000 stich monogram. Sometime we can make it with no breaks. The problem seems to happen most of the time when the machine cuts or switches thread colors. Sometimes (about 3 times on a five letter name)the Amaya tries to cut the thread but nothing happens and it move to another letter and leaves a long piece of thread across the name or monogram. Other times it does cut the thread, but when it does the 3 or 4 slow stitch to start up again the bobbin does not catch and the thread comes out of the needle. That seems to happen about (2-5 times on a five letter name). It also tosses in a bobbin break about every other design or sometime 2-3 times during a design and the bobbin is not broken. So needless to say a short sew out takes us a long time. But maybe two times I ran a shirt logo of 8,000 stitches with 10 colors and it worked from beginning to end. Materials we use: We are doing Monograms and names on Towels and Tote Bags. We also did some polo shirts for ourselves. Issue seems to happen on all materials, sometimes we get lucky, sometimes we don't. Main issue is bobbin not catching and seems to happen after a cut or attempted cut, causing a top thread break or thread to just pull out of the needle. If you sew a single one letter monogram (1500 stitches) one color, no cutting the thread, It works great. Thread is new, needles are new, machine is new, etc. We have two machines and same issue. We are sewing about 2" letters on towels, so no complex designs, just using Melco fonts. We use tear away backing 2 2.0 oz pieces and the Salvie stuff that I can't spell, on the towels. We use Acti feed on towels of 9. Tote bags work great, no backing no Salvie, we sew one letter in one color, takes under 2 mins, actifeed at 5-6 works almost every time. Shirts and practice shirts, most have lots of issues, ajust the pressure foot to 2-3 clicks from the bottom position, actifeed have tried 3-8 just to see what happens. Sometimes it runs great others it drives me crazy, same type material, same design. Is it possible to get the machine to run with less miss cutting, less fake bobbin break errors, and less top thread breaks? In class we had 5-6 machines there and they would also do this (thread breaks, bobbin breaks) Out of the four days in class it was rare to see a machine run without at least one thread break on a 3000-6000 stitch class project. Right now if I run both machines at the same time, buy the time I fix a thread break on one machine I have to move my chair over to the other one to fix it, I don't think I have had both running at the same time for more than 1 min. before one has a thread or bobbin break. It would be nice if you could run some standard test material with standard settings to see if that works and trouble shot from there. I know there is some setup test design. Should that run 100% with no breaks? I guess I am looking for a way to see if I can get the machine set. If you run material X, actifeed at 5, this type needle, and this 10,000 stitch design at 1,000 stitches per minute you should get only one thread break. Thanks, Steve Atlanta GA This message was posted by Impressions Embroidered Apparel on the Amayausers.com Discussion Boards. 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