[duxuser] Re: specific cases of non-blind-friendliness

  • From: "Dawes, Stephen" <Stephen.Dawes@xxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Wed, 17 Mar 2004 07:38:46 -0700

George,
Another question that you may know about:
Is the swift functionality going to be expanded through the whole office
sweet? Better yet, across the entire system? Having the DBT menu in word
is extremely useful and I would like to see it expanded to at least the
entire office sweet if not throughout the entire system.



Stephen Dawes  <B.A., B.Sc.>
Management Systems Analyst
The City of Calgary                   |  Phone: (403) 268-5527
Information & Technology #8045        |  Fax:   (403) 268-6423
   PO Box 2100 Postal Station M.      |  Email: Stephen.Dawes@xxxxxxxxxx
   Calgary, Alberta, Canada. T2P 2M5  |  Web:  http://www.calgary.ca


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> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx 
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
> Sent: 2004 March 17 7:33 AM
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: specific cases of non-blind-friendliness
> 
> 
> Hi Stephen,
> 
> I'm afraid we cannot tinker with other manufacturer's 
> compiled Help files. 
> 
> However I am sure Duxbury would be delighted to talk to any 
> developer who wished to make the feature available in their 
> Help files.
> 
> That said, a little help from users is essential here.  I 
> doubt it will even be considered unless there is a proven 
> demand from consumers.
> 
> George.
> 
> > -----Original Message-----
> > From: duxuser-bounce@xxxxxxxxxxxxx
> > [mailto:duxuser-bounce@xxxxxxxxxxxxx] 
> > Sent: 17 March 2004 14:25
> > To: duxuser@xxxxxxxxxxxxx
> > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> > 
> > George,
> > 
> > In your reply to Catherine, you wrote:
> > "
> > "However, as well as a "Print Topic" button (No use to screen reader
> > users) we have added an "Emboss Topic" button, so you can be
> > selective about what you want in Braille."
> > 
> > Is this feature going to be limited to the Duxbury help or
> > will it be a universal help feature? I know that my vote 
> > would be to have this feature available throughout all of the 
> > help system.
> > 
> > 
> > 
> > Stephen Dawes  <B.A., B.Sc.>
> > Management Systems Analyst
> > The City of Calgary                   |  Phone: (403) 268-5527
> > Information & Technology #8045        |  Fax:   (403) 268-6423
> >    PO Box 2100 Postal Station M.      |  Email: 
> > Stephen.Dawes@xxxxxxxxxx
> >    Calgary, Alberta, Canada. T2P 2M5  |  Web:  http://www.calgary.ca
> > 
> > 
> > NOTICE::
> > This communication is intended ONLY for the use of the person
> > or entity named above and may contain information that is 
> > confidential or legally privileged. If you are not the 
> > intended recipient named above or a person responsible for 
> > delivering messages or communications to the intended 
> > recipient, YOU ARE HEREBY NOTIFIED that any use, 
> > distribution, or copying of this communication or any of the 
> > information contained in it is strictly prohibited. If you 
> > have received this communication in error, please notify us 
> > immediately by telephone and then destroy or delete this 
> > communication, or return it to us by mail if requested by us. 
> > The City of Calgary thanks you for your attention and cooperation.
> > 
> > > -----Original Message-----
> > > From: duxuser-bounce@xxxxxxxxxxxxx 
> > > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
> > > Sent: 2004 March 17 4:05 AM
> > > To: duxuser@xxxxxxxxxxxxx
> > > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> > > 
> > > 
> > > Hi Catherine,
> > > 
> > > Excellent message.  Now we are getting down to brass tacks, as the
> > > colloquialism goes.
> > > 
> > > >         1. DBT prints all of its initial manuals and help
> > > screens in file
> > > > formats unique to Duxbury, (dxp). In order to get help,
> > we have to
> > > > already know how to use the program.
> > > 
> > > This is true, and all being well, in 10.5 we will be able to make
> > > available at least Word files of the Installation, 
> Introduction and 
> > > Menus part of the Help files.
> > > 
> > > The Help function itself is exactly the same as the JAWS
> > Help system.
> > > In fact it is generated by the same software.  Even if you
> > don't use
> > > JAWS, the use of HTML Help is the same for thousands of Windows
> > > Applications.
> > > 
> > > However, as well as a "Print Topic" button (No use to 
> screen reader
> > > users) we have added an "Emboss Topic" button, so you can 
> > be selective
> > > about what you want in Braille.
> > > 
> > > >         2. Certain options which directly effect blind users
> > > are neither
> > > > described nor explained. There is something called cursor
> > > tracking for
> > > > example, which, if disabled, causes the screen access
> > > devices (speech
> > > > and Braille) to virtually freeze. Even though they may be
> > > doing what
> > > > they are supposed to, we can't see anything.
> > > 
> > > Is this specific to DBT?  I'd like to investigate, so I'll
> > be in touch
> > > privately for specific details.
> > > 
> > > >         3. In the system menu there is no way to determine what
> > > items are
> > > > checked or not checked. Where other menus have x's which
> > > can be turned
> > > > on and off via the spacebar, the system menu has no such thing.
> > > 
> > > Can you give me one or two specific examples where in DBT
> > this occurs?
> > > You say, "system menu" - DBT doesn't have a menu called "system",
> > > hence my confusion.
> > > 
> > > >         4. There is no complete list of Duxbury defaults so
> > > people can know
> > > > from where they may be starting.
> > > 
> > > I shall try to produce a list of Template defaults.
> > > 
> > > >         5. I never could find an explanation to justify my
> > > editing a file in
> > > > Duxbury whose keystrokes I do not know versus editing the
> > same file
> > > > in a word processor (be it
> > > word or WordPerfect or lotus or any other.
> > > 
> > > I have been advocating that DBT tries to follow as closely as
> > > possible, at least Word's navigational keystrokes.  
> However, my own 
> > > take is that if you are more comfortable doing your main 
> > editing in an
> > > alternative program, do so.
> > > 
> > > >         6. Sometimes, when I have translated a dxp 
> file, the codes are
> > > > included with the translation. Nowhere is there information
> > > as to how
> > > > to create a file without the codes. The particular 
> example is the
> > > > duxguide.dxp help screen.
> > > 
> > > The ONLY time I have seen codes appear in a translated document is
> > > when someone has not entered them in the corrected way as 
> > codes.  They
> > > MUST be entered in DBT and you do need to use Ctrl +  Left Square
> > > bracket, type the code, then press Enter.
> > > 
> > > However, if you come across this problem, and are certain 
> the codes
> > > were input correctly, PLEASE, PLEASE send us the .dxp and the 
> > > translated .dxb file.  You may well have found a bug 
> which we don't 
> > > know about.
> > >  
> > > >         I'll stop now. If you are serious George, and I know
> > > you are, ask us
> > > > for help. We will be more than glad to give it.
> > > 
> > > Oh believe me, I AM serious Catherine.  They don't call me
> > all sorts
> > > of names at Duxbury for no reason.  (Smile)
> > > 
> > > > I beg support and constructive suggestions from other blind
> > > users to
> > > > the list.
> > > 
> > > Me to!  But remember, specific examples, or for instances,
> > are worth
> > > their weight in gold.  I should add that at this late stage in the
> > > 10.5 development, we're only looking for problem issues 
> > like those you
> > > have described.  New features will have to be put on the
> > back burner,
> > > or it will be Christmas before it gets released.  (And I 
> didn't say
> > > WHICH Christmas either!!)
> > > 
> > > > For those who think that I am just too stupid to live,
> > > please write to
> > > > me privately, rather than disturbing these other nice people.
> > > 
> > > Would I ever?  I'd like to live a little longer!  (Big smile)
> > > 
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