[duxuser] Re: specific cases of non-blind-friendliness
- From: Daveed Mandell <daveed@xxxxxxxxxxxxxx>
- To: duxuser@xxxxxxxxxxxxx
- Date: Wed, 17 Mar 2004 09:23:34 -0800 (PST)
No, George, all of the Help files need to be made available for blind
persons, not just part of it.
That just isn't acceptable.
Sorry.
That's tokenism and paternalism at its best!
The program, in all its parts, must be fully accessible to everyone.
On Wed, 17 Mar 2004, George Bell wrote:
> Hi Catherine,
>
> Excellent message. Now we are getting down to brass tacks, as the
> colloquialism goes.
>
> > 1. DBT prints all of its initial manuals and help screens in file
> > formats unique to Duxbury, (dxp). In order to get help, we have to already
> > know how to use the program.
>
> This is true, and all being well, in 10.5 we will be able to make available
> at least Word files of the Installation, Introduction and Menus part of the
> Help files.
>
> The Help function itself is exactly the same as the JAWS Help system. In
> fact it is generated by the same software. Even if you don't use JAWS, the
> use of HTML Help is the same for thousands of Windows Applications.
>
> However, as well as a "Print Topic" button (No use to screen reader users) we
> have added an "Emboss Topic" button, so you can be selective about what you
> want in braille.
>
> > 2. Certain options which directly effect blind users are neither
> > described nor explained. There is something called cursor tracking for
> > example, which, if disabled, causes the screen access devices (speech and
> > braille) to virtually freeze. Even though they may be doing what they are
> > supposed to, we can't see anything.
>
> Is this specific to DBT? I'd like to investigate, so I'll be in touch
> privately for specific details.
>
> > 3. In the system menu there is no way to determine what items are
> > checked or not checked. Where other menus have x's which can be turned on
> > and off via the spacebar, the system menu has no such thing.
>
> Can you give me one or two specific examples where in DBT this occurs? You
> say, "system menu" - DBT doesn't have a menu called "system", hence my
> confusion.
>
> > 4. There is no complete list of Duxbury defaults so people can know
> > from where they may be starting.
>
> I shall try to produce a list of Template defaults.
>
> > 5. I never could find an explanation to justify my editing a file in
> > Duxbury whose keystrokes I do not know
> > versus editing the same file in a word processor (be it word or WordPerfect
> > or lotus or any other.
>
> I have been advocating that DBT tries to follow as closely as possible, at
> least Word's navigational keystrokes. However, my own take is that if you
> are more comfortable doing your main editing in an alternative program, do so.
>
> > 6. Sometimes, when I have translated a dxp file, the codes are included
> > with the translation. Nowhere is there information as to how to create a
> > file without the codes. The particular example is the duxguide.dxp help
> > screen.
>
> The ONLY time I have seen codes appear in a translated document is when
> someone has not entered them in the corrected way as codes. They MUST be
> entered in DBT and you do need to use Ctrl + Left Square bracket, type the
> code, then press Enter.
>
> However, if you come across this problem, and are certain the codes were
> input correctly, PLEASE, PLEASE send us the .dxp and the translated .dxb
> file. You may well have found a bug which we don't know about.
>
> > I'll stop now. If you are serious George, and I know you are, ask us
> > for help. We will be more than glad to give it.
>
> Oh believe me, I AM serious Catherine. They don't call me all sorts of names
> at Duxbury for no reason. (Smile)
>
> > I beg support and constructive suggestions from other blind users to the
> > list.
>
> Me to! But remember, specific examples, or for instances, are worth their
> weight in gold. I should add that at this late stage in the 10.5
> development, we're only looking for problem issues like those you have
> described. New features will have to be put on the back burner, or it will
> be Christmas before it gets released. (And I didn't say WHICH Christmas
> either!!)
>
> > For those who think that I am just too stupid to live, please write to me
> > privately, rather than disturbing these other nice people.
>
> Would I ever? I'd like to live a little longer! (Big smile)
>
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