[duxuser] Re: specific cases of non-blind-friendliness
- From: "George Bell" <info@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Wed, 17 Mar 2004 14:33:10 -0000
Hi Stephen,
I'm afraid we cannot tinker with other manufacturer's compiled Help files.
However I am sure Duxbury would be delighted to talk to any developer who
wished to make the feature available in their Help files.
That said, a little help from users is essential here. I doubt it will even be
considered unless there is a proven demand from consumers.
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx]
> Sent: 17 March 2004 14:25
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: specific cases of non-blind-friendliness
>
> George,
>
> In your reply to Catherine, you wrote:
> "
> "However, as well as a "Print Topic" button (No use to screen reader
> users) we have added an "Emboss Topic" button, so you can be
> selective about what you want in Braille."
>
> Is this feature going to be limited to the Duxbury help or
> will it be a universal help feature? I know that my vote
> would be to have this feature available throughout all of the
> help system.
>
>
>
> Stephen Dawes <B.A., B.Sc.>
> Management Systems Analyst
> The City of Calgary | Phone: (403) 268-5527
> Information & Technology #8045 | Fax: (403) 268-6423
> PO Box 2100 Postal Station M. | Email:
> Stephen.Dawes@xxxxxxxxxx
> Calgary, Alberta, Canada. T2P 2M5 | Web: http://www.calgary.ca
>
>
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> > -----Original Message-----
> > From: duxuser-bounce@xxxxxxxxxxxxx
> > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
> > Sent: 2004 March 17 4:05 AM
> > To: duxuser@xxxxxxxxxxxxx
> > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> >
> >
> > Hi Catherine,
> >
> > Excellent message. Now we are getting down to brass tacks, as the
> > colloquialism goes.
> >
> > > 1. DBT prints all of its initial manuals and help
> > screens in file
> > > formats unique to Duxbury, (dxp). In order to get help,
> we have to
> > > already know how to use the program.
> >
> > This is true, and all being well, in 10.5 we will be able to make
> > available at least Word files of the Installation, Introduction and
> > Menus part of the Help files.
> >
> > The Help function itself is exactly the same as the JAWS
> Help system.
> > In fact it is generated by the same software. Even if you
> don't use
> > JAWS, the use of HTML Help is the same for thousands of Windows
> > Applications.
> >
> > However, as well as a "Print Topic" button (No use to screen reader
> > users) we have added an "Emboss Topic" button, so you can
> be selective
> > about what you want in Braille.
> >
> > > 2. Certain options which directly effect blind users
> > are neither
> > > described nor explained. There is something called cursor
> > tracking for
> > > example, which, if disabled, causes the screen access
> > devices (speech
> > > and Braille) to virtually freeze. Even though they may be
> > doing what
> > > they are supposed to, we can't see anything.
> >
> > Is this specific to DBT? I'd like to investigate, so I'll
> be in touch
> > privately for specific details.
> >
> > > 3. In the system menu there is no way to determine what
> > items are
> > > checked or not checked. Where other menus have x's which
> > can be turned
> > > on and off via the spacebar, the system menu has no such thing.
> >
> > Can you give me one or two specific examples where in DBT
> this occurs?
> > You say, "system menu" - DBT doesn't have a menu called "system",
> > hence my confusion.
> >
> > > 4. There is no complete list of Duxbury defaults so
> > people can know
> > > from where they may be starting.
> >
> > I shall try to produce a list of Template defaults.
> >
> > > 5. I never could find an explanation to justify my
> > editing a file in
> > > Duxbury whose keystrokes I do not know versus editing the
> same file
> > > in a word processor (be it
> > word or WordPerfect or lotus or any other.
> >
> > I have been advocating that DBT tries to follow as closely as
> > possible, at least Word's navigational keystrokes. However, my own
> > take is that if you are more comfortable doing your main
> editing in an
> > alternative program, do so.
> >
> > > 6. Sometimes, when I have translated a dxp file, the codes are
> > > included with the translation. Nowhere is there information
> > as to how
> > > to create a file without the codes. The particular example is the
> > > duxguide.dxp help screen.
> >
> > The ONLY time I have seen codes appear in a translated document is
> > when someone has not entered them in the corrected way as
> codes. They
> > MUST be entered in DBT and you do need to use Ctrl + Left Square
> > bracket, type the code, then press Enter.
> >
> > However, if you come across this problem, and are certain the codes
> > were input correctly, PLEASE, PLEASE send us the .dxp and the
> > translated .dxb file. You may well have found a bug which we don't
> > know about.
> >
> > > I'll stop now. If you are serious George, and I know
> > you are, ask us
> > > for help. We will be more than glad to give it.
> >
> > Oh believe me, I AM serious Catherine. They don't call me
> all sorts
> > of names at Duxbury for no reason. (Smile)
> >
> > > I beg support and constructive suggestions from other blind
> > users to
> > > the list.
> >
> > Me to! But remember, specific examples, or for instances,
> are worth
> > their weight in gold. I should add that at this late stage in the
> > 10.5 development, we're only looking for problem issues
> like those you
> > have described. New features will have to be put on the
> back burner,
> > or it will be Christmas before it gets released. (And I didn't say
> > WHICH Christmas either!!)
> >
> > > For those who think that I am just too stupid to live,
> > please write to
> > > me privately, rather than disturbing these other nice people.
> >
> > Would I ever? I'd like to live a little longer! (Big smile)
> >
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