[duxuser] Re: specific cases of non-blind-friendliness

  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Wed, 17 Mar 2004 14:44:48 -0000

Hi Stephen,

The impossible we can do fairly easily, miracles are still slightly out of our 
reach!

George.

PS:  Remember that SWIFT is NOT actually written by Duxbury, but emanates from 
the shipyard district of Barrow-in-Furness, Cumbria, England. 

> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx 
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Dawes, Stephen
> Sent: 17 March 2004 14:39
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] Re: specific cases of non-blind-friendliness
> 
> George,
> Another question that you may know about:
> Is the swift functionality going to be expanded through the 
> whole office sweet? Better yet, across the entire system? 
> Having the DBT menu in word is extremely useful and I would 
> like to see it expanded to at least the entire office sweet 
> if not throughout the entire system.
> 
> 
> 
> Stephen Dawes  <B.A., B.Sc.>
> Management Systems Analyst
> The City of Calgary                   |  Phone: (403) 268-5527
> Information & Technology #8045        |  Fax:   (403) 268-6423
>    PO Box 2100 Postal Station M.      |  Email: 
> Stephen.Dawes@xxxxxxxxxx
>    Calgary, Alberta, Canada. T2P 2M5  |  Web:  http://www.calgary.ca
> 
> 
> NOTICE::
> This communication is intended ONLY for the use of the person 
> or entity named above and may contain information that is 
> confidential or legally privileged. If you are not the 
> intended recipient named above or a person responsible for 
> delivering messages or communications to the intended 
> recipient, YOU ARE HEREBY NOTIFIED that any use, 
> distribution, or copying of this communication or any of the 
> information contained in it is strictly prohibited. If you 
> have received this communication in error, please notify us 
> immediately by telephone and then destroy or delete this 
> communication, or return it to us by mail if requested by us. 
> The City of Calgary thanks you for your attention and cooperation.
> 
> > -----Original Message-----
> > From: duxuser-bounce@xxxxxxxxxxxxx
> > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
> > Sent: 2004 March 17 7:33 AM
> > To: duxuser@xxxxxxxxxxxxx
> > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> > 
> > 
> > Hi Stephen,
> > 
> > I'm afraid we cannot tinker with other manufacturer's compiled Help 
> > files.
> > 
> > However I am sure Duxbury would be delighted to talk to any 
> developer 
> > who wished to make the feature available in their Help files.
> > 
> > That said, a little help from users is essential here.  I doubt it 
> > will even be considered unless there is a proven demand from 
> > consumers.
> > 
> > George.
> > 
> > > -----Original Message-----
> > > From: duxuser-bounce@xxxxxxxxxxxxx
> > > [mailto:duxuser-bounce@xxxxxxxxxxxxx]
> > > Sent: 17 March 2004 14:25
> > > To: duxuser@xxxxxxxxxxxxx
> > > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> > > 
> > > George,
> > > 
> > > In your reply to Catherine, you wrote:
> > > "
> > > "However, as well as a "Print Topic" button (No use to 
> screen reader
> > > users) we have added an "Emboss Topic" button, so you can be 
> > > selective about what you want in Braille."
> > > 
> > > Is this feature going to be limited to the Duxbury help 
> or will it 
> > > be a universal help feature? I know that my vote would be to have 
> > > this feature available throughout all of the help system.
> > > 
> > > 
> > > 
> > > Stephen Dawes  <B.A., B.Sc.>
> > > Management Systems Analyst
> > > The City of Calgary                   |  Phone: (403) 268-5527
> > > Information & Technology #8045        |  Fax:   (403) 268-6423
> > >    PO Box 2100 Postal Station M.      |  Email: 
> > > Stephen.Dawes@xxxxxxxxxx
> > >    Calgary, Alberta, Canada. T2P 2M5  |  Web:  
> http://www.calgary.ca
> > > 
> > > 
> > > NOTICE::
> > > This communication is intended ONLY for the use of the person or 
> > > entity named above and may contain information that is 
> confidential 
> > > or legally privileged. If you are not the intended 
> recipient named 
> > > above or a person responsible for delivering messages or 
> > > communications to the intended recipient, YOU ARE HEREBY NOTIFIED 
> > > that any use, distribution, or copying of this 
> communication or any 
> > > of the information contained in it is strictly prohibited. If you 
> > > have received this communication in error, please notify us 
> > > immediately by telephone and then destroy or delete this 
> > > communication, or return it to us by mail if requested by us.
> > > The City of Calgary thanks you for your attention and cooperation.
> > > 
> > > > -----Original Message-----
> > > > From: duxuser-bounce@xxxxxxxxxxxxx 
> > > > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell
> > > > Sent: 2004 March 17 4:05 AM
> > > > To: duxuser@xxxxxxxxxxxxx
> > > > Subject: [duxuser] Re: specific cases of non-blind-friendliness
> > > > 
> > > > 
> > > > Hi Catherine,
> > > > 
> > > > Excellent message.  Now we are getting down to brass 
> tacks, as the 
> > > > colloquialism goes.
> > > > 
> > > > >       1. DBT prints all of its initial manuals and help
> > > > screens in file
> > > > > formats unique to Duxbury, (dxp). In order to get help,
> > > we have to
> > > > > already know how to use the program.
> > > > 
> > > > This is true, and all being well, in 10.5 we will be 
> able to make 
> > > > available at least Word files of the Installation,
> > Introduction and
> > > > Menus part of the Help files.
> > > > 
> > > > The Help function itself is exactly the same as the JAWS
> > > Help system.
> > > > In fact it is generated by the same software.  Even if you
> > > don't use
> > > > JAWS, the use of HTML Help is the same for thousands of Windows 
> > > > Applications.
> > > > 
> > > > However, as well as a "Print Topic" button (No use to
> > screen reader
> > > > users) we have added an "Emboss Topic" button, so you can
> > > be selective
> > > > about what you want in Braille.
> > > > 
> > > > >       2. Certain options which directly effect blind users
> > > > are neither
> > > > > described nor explained. There is something called cursor
> > > > tracking for
> > > > > example, which, if disabled, causes the screen access
> > > > devices (speech
> > > > > and Braille) to virtually freeze. Even though they may be
> > > > doing what
> > > > > they are supposed to, we can't see anything.
> > > > 
> > > > Is this specific to DBT?  I'd like to investigate, so I'll
> > > be in touch
> > > > privately for specific details.
> > > > 
> > > > >       3. In the system menu there is no way to determine what
> > > > items are
> > > > > checked or not checked. Where other menus have x's which
> > > > can be turned
> > > > > on and off via the spacebar, the system menu has no 
> such thing.
> > > > 
> > > > Can you give me one or two specific examples where in DBT
> > > this occurs?
> > > > You say, "system menu" - DBT doesn't have a menu called 
> "system", 
> > > > hence my confusion.
> > > > 
> > > > >       4. There is no complete list of Duxbury defaults so
> > > > people can know
> > > > > from where they may be starting.
> > > > 
> > > > I shall try to produce a list of Template defaults.
> > > > 
> > > > >       5. I never could find an explanation to justify my
> > > > editing a file in
> > > > > Duxbury whose keystrokes I do not know versus editing the
> > > same file
> > > > > in a word processor (be it
> > > > word or WordPerfect or lotus or any other.
> > > > 
> > > > I have been advocating that DBT tries to follow as closely as 
> > > > possible, at least Word's navigational keystrokes.
> > However, my own
> > > > take is that if you are more comfortable doing your main
> > > editing in an
> > > > alternative program, do so.
> > > > 
> > > > >       6. Sometimes, when I have translated a dxp
> > file, the codes are
> > > > > included with the translation. Nowhere is there information
> > > > as to how
> > > > > to create a file without the codes. The particular
> > example is the
> > > > > duxguide.dxp help screen.
> > > > 
> > > > The ONLY time I have seen codes appear in a translated 
> document is 
> > > > when someone has not entered them in the corrected way as
> > > codes.  They
> > > > MUST be entered in DBT and you do need to use Ctrl +  
> Left Square 
> > > > bracket, type the code, then press Enter.
> > > > 
> > > > However, if you come across this problem, and are certain
> > the codes
> > > > were input correctly, PLEASE, PLEASE send us the .dxp and the 
> > > > translated .dxb file.  You may well have found a bug
> > which we don't
> > > > know about.
> > > >  
> > > > >       I'll stop now. If you are serious George, and I know
> > > > you are, ask us
> > > > > for help. We will be more than glad to give it.
> > > > 
> > > > Oh believe me, I AM serious Catherine.  They don't call me
> > > all sorts
> > > > of names at Duxbury for no reason.  (Smile)
> > > > 
> > > > > I beg support and constructive suggestions from other blind
> > > > users to
> > > > > the list.
> > > > 
> > > > Me to!  But remember, specific examples, or for instances,
> > > are worth
> > > > their weight in gold.  I should add that at this late 
> stage in the
> > > > 10.5 development, we're only looking for problem issues
> > > like those you
> > > > have described.  New features will have to be put on the
> > > back burner,
> > > > or it will be Christmas before it gets released.  (And I
> > didn't say
> > > > WHICH Christmas either!!)
> > > > 
> > > > > For those who think that I am just too stupid to live,
> > > > please write to
> > > > > me privately, rather than disturbing these other nice people.
> > > > 
> > > > Would I ever?  I'd like to live a little longer!  (Big smile)
> > > > 
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> 

---
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