[TechAssist] Re: TV pick up rates for various size portables?
- From: "Leonard G. Caillouet" <lcaillo@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 19 May 2003 15:07:50 -0400
We charge $30 estimate fee up front, applicable to repair costs and local
pickup and deliver as follows:
27" and under $50
up to 50" $60
over 36" $70
Out of town rates are more and vary, depending on the distance.
I will occassionally adjust my charges to give older folks who need it a
break, but most of our elderly customers are pretty well off financially.
Leonard G. Caillouet
Service Manager
Electronics World
Gainesville, FL
352-332-5608
352-332-5668 (fax)
----- Original Message -----
From: "Kevin" <kevintv@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Sunday, May 18, 2003 2:32 PM
Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
> What is the smallest size set that you would charge $225?
>
> Kevin Wilks
> Kevin's TV & Video Repair
> Penticton BC Canada
> kevintv@xxxxxxx
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Darryl A. Widman
> Sent: Sunday, May 18, 2003 12:54 AM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
>
> Hi Phil,
> Here in Santa Barbara, we charge $32.50 for a service call -- that means
> a trip to the home and bringing it in if it can't be repaired easily in
> the home. If we can repair it there, we charge $50 for the first half
> hour and then $1 per minute (that's $60/hr). Then we charge the shop
> rate based on $60/hr. Then we charge another $32.50 to return it to the
> home. No one complains. Ever! Our shop fee goes up to a max of $225
> with a min of $65. BIG SECRET to charging what you are worth -- your
> bedside manner. Be very nice with the customer. Idle chit chat is
> good.
> Have a conversation. Let them get to know you. Today a customer
> referred to us, had her checkbook out with the check already made out in
> our name before we even got there. Now that's word of mouth. But you
> know you have to earn that.
>
> Darryl Widman, CET CA-52
> Television City
> POBox 50138
> Santa Barbara, CA 93150
> 805-969-2326
> auditron@xxxxxxxx
>
> On Fri, 16 May 2003 09:14:15 -0400 Philip Bader
> <tjanphyl@xxxxxxxxxxxxxxx> writes:
> >
> > Not to open a can of worms here but as of late probably due to our
> > aging
> > population (and the larger CRT sizes in "portables") More of my
> > customers say "I understand you cannot fix it here, but it's too
> > heavy.What would you charge me in additionto your in -shop estimate
> > fee
> > to pick it up? (and deliver,I assume).
> > On my 25-32 inch portables I get 39.00 shop est fee up
> > front,applicable
> > to final bill.
> > What is the average charge to, say locally go pick up a 27 inch
> > portable? Assuming I collect my 39.00 est fee up front as well, what
> > would be a reasonable pick up fee?
> > And should we "split" it as a fee for pick up now, and later a fee
> > for
> > delivery if they cannot arrange to get it themselves?
> > Just some thoughts. I know the deal of "you know what your time is
> > worth" but we all do and can't get it much of the time anyway.So
> > it's a
> > trade off.
> > Fifty bucks each way? Or $25.00 pick up,$25.00 del? 39.00??? What!
> > Feed back!
> > Phil Bader
> > --
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
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