[TechAssist] Re: TV pick up rates for various size portables?
- From: "teltek3" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 17 May 2003 08:03:39 -0400
If you want to stay in business, go with the demand of the business. Service
Calls may be quite lucrative in a large city, since you can cover a large
customer base, with little milage. Although city traffic kills time. Here in
the booneys, my calls are mostly 7 miles out of my circle of operation, and
some people are out on islands, with only boat access. Don't even think
about forgetting your soldering iron on these island calls, or you may be
gone for the day, and bring a lunch.
-Ed-
.
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message -----
From: "Al L" <alleathe@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, May 16, 2003 11:18 PM
Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
> fOR once I can see it both ways.As a one man shop I am very careful about
> pick ups,and sgree with Ed.When I had help,I also grabbed the job as fast
as
> I could,but today the competition is little.I sprang for a big ad in the
> wealthy section of my county in addition to my small ad in my part.By Big
I
> am talking about $400 a month,with the phone.There are few ads today.I
also
> changed my road sign to read Home Service.I plan to do more service calls
> and less carry ins,because i am getting crap in the door,and good stuff in
> the house,and like Perry I prefer to do as little as possible in the
house.
> What ever floats the boat! al
>
> Al Leatherman
> 224 Rt. 46
> Mine Hill, NJ. 07803
> WWW.ALS-TV.NET
> ----- Original Message -----
> From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, May 16, 2003 10:46 PM
> Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
>
> >
> > Hey Ed. I don't want to give the customer the incentive to transport
> > the set themselves. They might transport it to one of the other 12 shops
> in
> > the area. It cost so much on yellow page ads, (1200 per month), to get
> them
> > to call, I want to hook them right away. If I do not schedule them right
> > when they call, they may call someone else or drop it off at a closer
shop
> > to their home. They call us, we schedule them. I haven't had a customer
> > question me "why it's
> > costing him just as much, after bringing it in himself, as it does if
you
> > had picked it up and delivered it"? mainly because usually if we pick up
> > sets from a customer we usually always pick them up from that same
> customer
> > if they use us again. Or if a customer brings them in, they always bring
> > them in, so there is not much of a comparison.
> >
> > Perry Bower, (EHEER) Electronic Home Entertainment Equipment Repairer
> > Electric Medic
> > "It's Cheaper to Keep Her"
> > http://www.electricmedic.com
> > Free Electronic Screensaver:
> >
>
http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> > 3850 Washington Road Suite 5b
> > Augusta, Georgia 30907
> > Phone: 706-8MEDIC4 (863-3424)
> > Phone: 706-863-3474
> > Fax: 706-863-2316
> > mailto:info@xxxxxxxxxxxxxxxxx
> >
> > Factory Trained Authorized Service Center For: APEX, Curtis Mathes,
> Fisher,
> > GE, KEC/KTV,
> > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN, RCA,
> > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> >
> > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
Agency,
> > Philips Contracts, NEW, Rex
> >
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of teltek3
> > Sent: Friday, May 16, 2003 10:36 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Re: TV pick up rates for various size portables?
> >
> >
> >
> > Perry;
> > Only problem with that is, it gives the customer no incentive to
transport
> > the set themselves.
> > I guess it's OK if you have a couple of guys on, anyway. Might as well
put
> > them to use. But as a one-man shop, I can not spend my Bench Time on the
> > road picking up and delivering at a no charge basis.
> > I'm sure that the pick up and Delivery charge is reflected in your final
> > bill, although not necessarily itemized. Most of us give the customer
the
> > option to save some money, by bringing it in themselves. But this is due
> to
> > manpower. Have you never had a customer question your charges, why it's
> > costing him just as much, after bringing it in himself, as it does if
you
> > had picked it up and delivered it? I know I would.
> >
> > -Ed-
> > .
> > Tel-Tek Electronics
> > Ontario-Canada
> >
> > teltek3@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, May 16, 2003 10:14 PM
> > Subject: [TechAssist] Re: TV pick up rates for various size portables?
> >
> >
> > >
> > > We pickup and deliver free with or without a repair approval for all
> > > customers. It doesn't matter if you are a 100 year old disabled person
> or
> > a
> > > 20 year old bodybuilder. We charge $35 up front deposit on a 27" TV if
a
> > > customer brings us the set or we pick it up. And if they approve the
> > repair
> > > the $35 is applied to the repair so really the estimate is free too,
> with
> > > repair. We do the same on PTV's. It cost the customer $100 if they
bring
> > it
> > > to us or we pick it up. Of course we bring in all sets that are called
> in,
> > > we have two men that all they do is pickup and deliver 8 hours a day.
> That
> > > way all technicians can stay on the bench where they can make us
money,
> > and
> > > we never have to worry about sending a tech to the house without all
the
> > > repair parts needed and having to make multiple trips. Plus we like to
> > cook
> > > the set for a couple of days, that really cuts down on recalls.
Another
> > good
> > > thing is that if it is a five minute fix you do not have to justify
why
> > you
> > > are charging that much for a five minute fix. For us it is the best
way
> > and
> > > it seems to be for our customers. With us picking and delivering them
up
> > > everyday they get their sets back pretty fast.
> > >
> > > Perry Bower, (EHEER) Electronic Home Entertainment Equipment Repairer
> > > Electric Medic
> > > "It's Cheaper to Keep Her"
> > > http://www.electricmedic.com
> > > Free Electronic Screensaver:
> > >
> >
>
http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> > > 3850 Washington Road Suite 5b
> > > Augusta, Georgia 30907
> > > Phone: 706-8MEDIC4 (863-3424)
> > > Phone: 706-863-3474
> > > Fax: 706-863-2316
> > > mailto:info@xxxxxxxxxxxxxxxxx
> > >
> > > Factory Trained Authorized Service Center For: APEX, Curtis Mathes,
> > Fisher,
> > > GE, KEC/KTV,
> > > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN, RCA,
> > > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> > >
> > > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
> Agency,
> > > Philips Contracts, NEW, Rex
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Philip Bader
> > > Sent: Friday, May 16, 2003 9:14 AM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] TV pick up rates for various size portables?
> > >
> > >
> > >
> > > Not to open a can of worms here but as of late probably due to our
aging
> > > population (and the larger CRT sizes in "portables") More of my
> > > customers say "I understand you cannot fix it here, but it's too
> > > heavy.What would you charge me in additionto your in -shop estimate
fee
> > > to pick it up? (and deliver,I assume).
> > > On my 25-32 inch portables I get 39.00 shop est fee up
front,applicable
> > > to final bill.
> > > What is the average charge to, say locally go pick up a 27 inch
> > > portable? Assuming I collect my 39.00 est fee up front as well, what
> > > would be a reasonable pick up fee?
> > > And should we "split" it as a fee for pick up now, and later a fee for
> > > delivery if they cannot arrange to get it themselves?
> > > Just some thoughts. I know the deal of "you know what your time is
> > > worth" but we all do and can't get it much of the time anyway.So it's
a
> > > trade off.
> > > Fifty bucks each way? Or $25.00 pick up,$25.00 del? 39.00??? What!
> > > Feed back!
> > > Phil Bader
> > > --
> > > Philip Bader
> > > Jan Phyl TV Inc. (estab. 1976)
> > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > Fax (863) 299-8821
> > > email: tjanphyl@xxxxxxxxxxxxxxx
> > >
> > >
> >
>
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