[TechAssist] Re: TV pick up rates for various size portables?

  • From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Sat, 17 May 2003 13:49:25 -0400

Could make lots of money, buy a boat to do Service Calls, like a 32' yacht,
should be a write-off...using it for business...NOT!

-Ed-
----- Original Message -----
From: "harry fogarty" <snoopys2002@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 17, 2003 12:56 PM
Subject: [TechAssist] Re: TV pick up rates for various size portables?


>
>   I am in the some vote as you Ed. The nearest repair shop to me is over
> 150km east of me.I am right on the pacific ocean and most of my work comes
> from all the islands and from people that lives far from here on the
> mainland.In town it is not hard for me to do the picks and deliveries if I
> only had the work from this town but with the islands I need to be in the
> shop to make sure that there item is ready to go for when they leave town.
>
>
>
> Harry Fogarty
> Prince Rupert Repairs
> Prince Rupert B.C.
> Canada
>
>
>
>
>
> >From: "teltek3" <teltek3@xxxxxxxxxxxx>
> >Reply-To: techassist@xxxxxxxxxxxxx
> >To: <techassist@xxxxxxxxxxxxx>
> >Subject: [TechAssist] Re: TV pick up rates for various size portables?
> >Date: Sat, 17 May 2003 08:03:39 -0400
> >
> >
> >If you want to stay in business, go with the demand of the business.
> >Service
> >Calls may be quite lucrative in a large city, since you can cover a large
> >customer base, with little milage. Although city traffic kills time. Here
> >in
> >the booneys,  my calls are mostly 7 miles out of my circle of operation,
> >and
> >some people are out on islands, with only boat access. Don't even think
> >about forgetting your soldering iron on these island calls, or you may be
> >gone for the day, and bring a lunch.
> >
> >-Ed-
> >.
> >Tel-Tek Electronics
> >Ontario-Canada
> >
> >teltek3@xxxxxxxxxxxx
> >----- Original Message -----
> >From: "Al L" <alleathe@xxxxxxxxxxxxx>
> >To: <techassist@xxxxxxxxxxxxx>
> >Sent: Friday, May 16, 2003 11:18 PM
> >Subject: [TechAssist] Re: TV pick up rates for various size portables?
> >
> >
> > >
> > > fOR once I can see it both ways.As a one man shop I am very careful
> >about
> > > pick ups,and sgree with Ed.When I had help,I also grabbed the job as
> >fast
> >as
> > > I could,but today the competition is little.I sprang for a big ad in
the
> > > wealthy section of my county in addition to my small ad in my part.By
> >Big
> >I
> > > am talking about $400 a month,with the phone.There are few ads today.I
> >also
> > > changed my road sign to read Home Service.I plan to do more service
> >calls
> > > and less carry ins,because i am getting crap in the door,and good
stuff
> >in
> > > the house,and like Perry I prefer to do as little as possible in the
> >house.
> > > What ever floats the boat! al
> > >
> > > Al Leatherman
> > > 224 Rt. 46
> > > Mine Hill, NJ. 07803
> > > WWW.ALS-TV.NET
> > > ----- Original Message -----
> > > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Friday, May 16, 2003 10:46 PM
> > > Subject: [TechAssist] Re: TV pick up rates for various size portables?
> > >
> > >
> > > >
> > > > Hey Ed. I don't want to give the customer the incentive to transport
> > > > the set themselves. They might transport it to one of the other 12
> >shops
> > > in
> > > > the area. It cost so much on yellow page ads, (1200 per month), to
get
> > > them
> > > > to call, I want to hook them right away. If I do not schedule them
> >right
> > > > when they call, they may call someone else or drop it off at a
closer
> >shop
> > > > to their home. They call us, we schedule them. I haven't had a
> >customer
> > > > question me "why it's
> > > > costing him just as much, after bringing it in himself, as it does
if
> >you
> > > > had picked it up and delivered it"? mainly because usually if we
pick
> >up
> > > > sets from a customer we usually always pick them up from that same
> > > customer
> > > > if they use us again. Or if a customer brings them in, they always
> >bring
> > > > them in, so there is not much of a comparison.
> > > >
> > > > Perry Bower,  (EHEER) Electronic Home Entertainment Equipment
Repairer
> > > > Electric Medic
> > > > "It's Cheaper to Keep Her"
> > > > http://www.electricmedic.com
> > > > Free Electronic Screensaver:
> > > >
> > >
>
>http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVG
C
> > > > 3850 Washington Road  Suite 5b
> > > > Augusta, Georgia 30907
> > > > Phone: 706-8MEDIC4  (863-3424)
> > > > Phone: 706-863-3474
> > > > Fax: 706-863-2316
> > > > mailto:info@xxxxxxxxxxxxxxxxx
> > > >
> > > > Factory Trained Authorized Service Center For:  APEX, Curtis Mathes,
> > > Fisher,
> > > > GE, KEC/KTV,
> > > > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN,
RCA,
> > > > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> > > >
> > > > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
> >Agency,
> > > > Philips Contracts, NEW, Rex
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of teltek3
> > > > Sent: Friday, May 16, 2003 10:36 PM
> > > > To: techassist@xxxxxxxxxxxxx
> > > > Subject: [TechAssist] Re: TV pick up rates for various size
portables?
> > > >
> > > >
> > > >
> > > > Perry;
> > > > Only problem with that is, it gives the customer no incentive to
> >transport
> > > > the set themselves.
> > > > I guess it's OK if you have a couple of guys on, anyway. Might as
well
> >put
> > > > them to use. But as a one-man shop, I can not spend my Bench Time on
> >the
> > > > road picking up and delivering at a no charge basis.
> > > > I'm sure that the pick up and Delivery charge is reflected in your
> >final
> > > > bill, although not necessarily itemized. Most of us give the
customer
> >the
> > > > option to save some money, by bringing it in themselves. But this is
> >due
> > > to
> > > > manpower. Have you never had a customer question your charges, why
> >it's
> > > > costing him just as much, after bringing it in himself, as it does
if
> >you
> > > > had picked it up and delivered it? I know I would.
> > > >
> > > > -Ed-
> > > > .
> > > > Tel-Tek Electronics
> > > > Ontario-Canada
> > > >
> > > > teltek3@xxxxxxxxxxxx
> > > > ----- Original Message -----
> > > > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Friday, May 16, 2003 10:14 PM
> > > > Subject: [TechAssist] Re: TV pick up rates for various size
portables?
> > > >
> > > >
> > > > >
> > > > > We pickup and deliver free with or without a repair approval for
all
> > > > > customers. It doesn't matter if you are a 100 year old disabled
> >person
> > > or
> > > > a
> > > > > 20 year old bodybuilder. We charge $35 up front deposit on a 27"
TV
> >if
> >a
> > > > > customer brings us the set or we pick it up. And if they approve
the
> > > > repair
> > > > > the $35 is applied to the repair so really the estimate is free
too,
> > > with
> > > > > repair. We do the same on PTV's. It cost the customer $100 if they
> >bring
> > > > it
> > > > > to us or we pick it up. Of course we bring in all sets that are
> >called
> > > in,
> > > > > we have two men that all they do is pickup and deliver 8 hours a
> >day.
> > > That
> > > > > way all technicians can stay on the bench where they can make us
> >money,
> > > > and
> > > > > we never have to worry about sending a tech to the house without
all
> >the
> > > > > repair parts needed and having to make multiple trips. Plus we
like
> >to
> > > > cook
> > > > > the set for a couple of days, that really cuts down on recalls.
> >Another
> > > > good
> > > > > thing is that if it is a five minute fix you do not have to
justify
> >why
> > > > you
> > > > > are charging that much for a five minute fix. For us it is the
best
> >way
> > > > and
> > > > > it seems to be for our customers. With us picking and delivering
> >them
> >up
> > > > > everyday they get their sets back pretty fast.
> > > > >
> > > > > Perry Bower,  (EHEER) Electronic Home Entertainment Equipment
> >Repairer
> > > > > Electric Medic
> > > > > "It's Cheaper to Keep Her"
> > > > > http://www.electricmedic.com
> > > > > Free Electronic Screensaver:
> > > > >
> > > >
> > >
>
>http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVG
C
> > > > > 3850 Washington Road  Suite 5b
> > > > > Augusta, Georgia 30907
> > > > > Phone: 706-8MEDIC4  (863-3424)
> > > > > Phone: 706-863-3474
> > > > > Fax: 706-863-2316
> > > > > mailto:info@xxxxxxxxxxxxxxxxx
> > > > >
> > > > > Factory Trained Authorized Service Center For:  APEX, Curtis
Mathes,
> > > > Fisher,
> > > > > GE, KEC/KTV,
> > > > > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN,
> >RCA,
> > > > > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> > > > >
> > > > > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
> > > Agency,
> > > > > Philips Contracts, NEW, Rex
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Philip Bader
> > > > > Sent: Friday, May 16, 2003 9:14 AM
> > > > > To: techassist@xxxxxxxxxxxxx
> > > > > Subject: [TechAssist] TV pick up rates for various size portables?
> > > > >
> > > > >
> > > > >
> > > > > Not to open a can of worms here but as of late probably due to our
> >aging
> > > > > population (and the larger CRT sizes in "portables") More of my
> > > > > customers say "I understand you cannot fix it here, but it's too
> > > > > heavy.What would you charge me in additionto  your in -shop
estimate
> >fee
> > > > > to pick it up? (and deliver,I assume).
> > > > > On my 25-32 inch portables I get 39.00 shop est fee up
> >front,applicable
> > > > > to final bill.
> > > > > What is  the average charge to, say locally go pick up a 27 inch
> > > > > portable? Assuming I collect my 39.00 est fee up front as well,
what
> > > > > would be a reasonable pick up fee?
> > > > > And should we "split" it as a fee for pick up now, and later a fee
> >for
> > > > > delivery if they cannot arrange to get it themselves?
> > > > > Just some thoughts. I know the deal of "you know what your time is
> > > > > worth" but we all do and can't get it much of the time anyway.So
> >it's
> >a
> > > > > trade off.
> > > > > Fifty bucks each way? Or $25.00 pick up,$25.00 del? 39.00??? What!
> > > > > Feed back!
> > > > > Phil Bader
> > > > > --
> > > > > Philip Bader
> > > > > Jan Phyl TV Inc. (estab. 1976)
> > > > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > > > Fax (863) 299-8821
> > > > > email: tjanphyl@xxxxxxxxxxxxxxx
> > > > >
> > > > >
> > > >
> > >
>
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