[TechAssist] Re: TV pick up rates for various size portables?
- From: "harry fogarty" <snoopys2002@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Fri, 16 May 2003 19:40:56 -0700
I agree Ed.
It is okey to do the pickups and deliveries if there is other people
working in the shop.With one person doing everything it is more harder to do
the things that should be done.
Harry Fogarty
Prince Rupert Repairs
Prince Rupert B.C.
Canada
>From: "teltek3" <teltek3@xxxxxxxxxxxx>
>Reply-To: techassist@xxxxxxxxxxxxx
>To: <techassist@xxxxxxxxxxxxx>
>Subject: [TechAssist] Re: TV pick up rates for various size portables?
>Date: Fri, 16 May 2003 22:35:49 -0400
>
>
>Perry;
>Only problem with that is, it gives the customer no incentive to transport
>the set themselves.
>I guess it's OK if you have a couple of guys on, anyway. Might as well put
>them to use. But as a one-man shop, I can not spend my Bench Time on the
>road picking up and delivering at a no charge basis.
>I'm sure that the pick up and Delivery charge is reflected in your final
>bill, although not necessarily itemized. Most of us give the customer the
>option to save some money, by bringing it in themselves. But this is due to
>manpower. Have you never had a customer question your charges, why it's
>costing him just as much, after bringing it in himself, as it does if you
>had picked it up and delivered it? I know I would.
>
>-Ed-
>.
>Tel-Tek Electronics
>Ontario-Canada
>
>teltek3@xxxxxxxxxxxx
>----- Original Message -----
>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Friday, May 16, 2003 10:14 PM
>Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
>
> >
> > We pickup and deliver free with or without a repair approval for all
> > customers. It doesn't matter if you are a 100 year old disabled person
>or
>a
> > 20 year old bodybuilder. We charge $35 up front deposit on a 27" TV if a
> > customer brings us the set or we pick it up. And if they approve the
>repair
> > the $35 is applied to the repair so really the estimate is free too,
>with
> > repair. We do the same on PTV's. It cost the customer $100 if they bring
>it
> > to us or we pick it up. Of course we bring in all sets that are called
>in,
> > we have two men that all they do is pickup and deliver 8 hours a day.
>That
> > way all technicians can stay on the bench where they can make us money,
>and
> > we never have to worry about sending a tech to the house without all the
> > repair parts needed and having to make multiple trips. Plus we like to
>cook
> > the set for a couple of days, that really cuts down on recalls. Another
>good
> > thing is that if it is a five minute fix you do not have to justify why
>you
> > are charging that much for a five minute fix. For us it is the best way
>and
> > it seems to be for our customers. With us picking and delivering them up
> > everyday they get their sets back pretty fast.
> >
> > Perry Bower, (EHEER) Electronic Home Entertainment Equipment Repairer
> > Electric Medic
> > "It's Cheaper to Keep Her"
> > http://www.electricmedic.com
> > Free Electronic Screensaver:
> >
>http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> > 3850 Washington Road Suite 5b
> > Augusta, Georgia 30907
> > Phone: 706-8MEDIC4 (863-3424)
> > Phone: 706-863-3474
> > Fax: 706-863-2316
> > mailto:info@xxxxxxxxxxxxxxxxx
> >
> > Factory Trained Authorized Service Center For: APEX, Curtis Mathes,
>Fisher,
> > GE, KEC/KTV,
> > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN, RCA,
> > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> >
> > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
>Agency,
> > Philips Contracts, NEW, Rex
> >
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Philip Bader
> > Sent: Friday, May 16, 2003 9:14 AM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] TV pick up rates for various size portables?
> >
> >
> >
> > Not to open a can of worms here but as of late probably due to our aging
> > population (and the larger CRT sizes in "portables") More of my
> > customers say "I understand you cannot fix it here, but it's too
> > heavy.What would you charge me in additionto your in -shop estimate fee
> > to pick it up? (and deliver,I assume).
> > On my 25-32 inch portables I get 39.00 shop est fee up front,applicable
> > to final bill.
> > What is the average charge to, say locally go pick up a 27 inch
> > portable? Assuming I collect my 39.00 est fee up front as well, what
> > would be a reasonable pick up fee?
> > And should we "split" it as a fee for pick up now, and later a fee for
> > delivery if they cannot arrange to get it themselves?
> > Just some thoughts. I know the deal of "you know what your time is
> > worth" but we all do and can't get it much of the time anyway.So it's a
> > trade off.
> > Fifty bucks each way? Or $25.00 pick up,$25.00 del? 39.00??? What!
> > Feed back!
> > Phil Bader
> > --
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
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