[TechAssist] Re: TV pick up rates for various size portables?
- From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 17 May 2003 17:48:32 -0400
What money?
Jerry Silverman
Greentron Inc
4 Newland Ave
Greenville SC 29609
864 232 3889
Fax 271 2080
mailto:greentron@xxxxxxx
----- Original Message -----
From: "teltek3" <teltek3@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 17, 2003 5:36 PM
Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
> Maybe us old guys should pool our money and buy an Island like Richard
> Branson, and have a place for Old Tech's to retire.
>
> -Ed-
> .
> Tel-Tek Electronics
> Ontario-Canada
>
> teltek3@xxxxxxxxxxxx
> ----- Original Message -----
> From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 17, 2003 4:39 PM
> Subject: [TechAssist] Re: TV pick up rates for various size portables?
>
>
> >
> > I think thats in Guiana.
> > Jerry Silverman
> > Greentron Inc
> > 4 Newland Ave
> > Greenville SC 29609
> > 864 232 3889
> > Fax 271 2080
> > mailto:greentron@xxxxxxx
> > ----- Original Message -----
> > From: "Al L" <alleathe@xxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, May 17, 2003 11:02 AM
> > Subject: [TechAssist] Re: TV pick up rates for various size portables?
> >
> >
> > >
> > > Ed has been sniffing sealant again!Only islands I can afford are
> > uninhabited
> > > islands. I have to move to cheapsville,when and if I retire. al
> > >
> > > Al Leatherman
> > > 224 Rt. 46
> > > Mine Hill, NJ. 07803
> > > WWW.ALS-TV.NET
> > > ----- Original Message -----
> > > From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Saturday, May 17, 2003 10:31 AM
> > > Subject: [TechAssist] Re: TV pick up rates for various size portables?
> > >
> > >
> > > >
> > > > OK Al....see you in the Caaman Islands.
> > > >
> > > > -Ed-
> > > > ----- Original Message -----
> > > > From: "Al L" <alleathe@xxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Saturday, May 17, 2003 10:16 AM
> > > > Subject: [TechAssist] Re: TV pick up rates for various size
portables?
> > > >
> > > >
> > > > >
> > > > > Ed's method was my method,til recently,when the carry in simply
> won't
> > > > > support me, and like ED, I no longer scare em on the phone,unless
> its
> > a
> > > > > clunker..Fortunately the number of shops is small,so i should get
> > enough
> > > > > good calls to stay in business.Morris County is dense,and the codb
> is
> > > high
> > > > > so I have a chance,but soon as I can,I am outa here! al
> > > > >
> > > > > Al Leatherman
> > > > > 224 Rt. 46
> > > > > Mine Hill, NJ. 07803
> > > > > WWW.ALS-TV.NET
> > > > > ----- Original Message -----
> > > > > From: "teltek3" <teltek3@xxxxxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Saturday, May 17, 2003 8:08 AM
> > > > > Subject: [TechAssist] Re: TV pick up rates for various size
> portables?
> > > > >
> > > > >
> > > > > >
> > > > > > Whatever it takes Kevin.....Salesmanship is half the battle.
> > > > > > I remember a while back, when a customer asked me over the
phone,
> > what
> > > I
> > > > > > thought might be wrong with the set, when I ventured a guess, I
> was
> > > > always
> > > > > > giving them the "worst case scenario" and the would be
pleasantly
> > > > > surprised
> > > > > > if the charge was much lower than anticipated. Now I have to
stop
> > > doing
> > > > > > that, since getting them to bring in for repair is the first
step
> to
> > > > > > remaining in business.
> > > > > >
> > > > > > -Ed-
> > > > > > .
> > > > > > Tel-Tek Electronics
> > > > > > Ontario-Canada
> > > > > >
> > > > > > teltek3@xxxxxxxxxxxx
> > > > > > ----- Original Message -----
> > > > > > From: "Kevin" <kevintv@xxxxxxx>
> > > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > > Sent: Saturday, May 17, 2003 3:09 AM
> > > > > > Subject: [TechAssist] Re: TV pick up rates for various size
> > portables?
> > > > > >
> > > > > >
> > > > > > >
> > > > > > > Won't people still bring their sets in themselves if the time
> you
> > > give
> > > > > > > for the pickup is not convenient to the customer? Just a
> thought.
> > > I
> > > > > > > have tried to itemize everything on the bill, including the
> pickup
> > > and
> > > > > > > delivery charge--but there is another shop in town that takes
> some
> > > of
> > > > my
> > > > > > > business away by telling the customer on the phone that he
will
> > only
> > > > > > > charge a little bit more to cover gas costs. He then charges
a
> > > higher
> > > > > > > flat rate and ends up charging about the same as I do. I have
> > been
> > > > > > > forced to do the same as him to remain competitive.
> > > > > > >
> > > > > > > Kevin Wilks
> > > > > > > Kevin's TV & Video Repair
> > > > > > > Penticton BC Canada
> > > > > > > kevintv@xxxxxxx
> > > > > > >
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of teltek3
> > > > > > > Sent: Friday, May 16, 2003 7:36 PM
> > > > > > > To: techassist@xxxxxxxxxxxxx
> > > > > > > Subject: [TechAssist] Re: TV pick up rates for various size
> > > portables?
> > > > > > >
> > > > > > >
> > > > > > > Perry;
> > > > > > > Only problem with that is, it gives the customer no incentive
to
> > > > > > > transport
> > > > > > > the set themselves.
> > > > > > > I guess it's OK if you have a couple of guys on, anyway. Might
> as
> > > well
> > > > > > > put
> > > > > > > them to use. But as a one-man shop, I can not spend my Bench
> Time
> > on
> > > > the
> > > > > > > road picking up and delivering at a no charge basis.
> > > > > > > I'm sure that the pick up and Delivery charge is reflected in
> your
> > > > final
> > > > > > > bill, although not necessarily itemized. Most of us give the
> > > customer
> > > > > > > the
> > > > > > > option to save some money, by bringing it in themselves. But
> this
> > is
> > > > due
> > > > > > > to
> > > > > > > manpower. Have you never had a customer question your charges,
> why
> > > > it's
> > > > > > > costing him just as much, after bringing it in himself, as it
> does
> > > if
> > > > > > > you
> > > > > > > had picked it up and delivered it? I know I would.
> > > > > > >
> > > > > > > -Ed-
> > > > > > > .
> > > > > > > Tel-Tek Electronics
> > > > > > > Ontario-Canada
> > > > > > >
> > > > > > > teltek3@xxxxxxxxxxxx
> > > > > > > ----- Original Message -----
> > > > > > > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > > > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > > > Sent: Friday, May 16, 2003 10:14 PM
> > > > > > > Subject: [TechAssist] Re: TV pick up rates for various size
> > > portables?
> > > > > > >
> > > > > > >
> > > > > > > >
> > > > > > > > We pickup and deliver free with or without a repair approval
> for
> > > all
> > > > > > > > customers. It doesn't matter if you are a 100 year old
> disabled
> > > > person
> > > > > > > or
> > > > > > > a
> > > > > > > > 20 year old bodybuilder. We charge $35 up front deposit on a
> 27"
> > > TV
> > > > if
> > > > > > > a
> > > > > > > > customer brings us the set or we pick it up. And if they
> approve
> > > the
> > > > > > > repair
> > > > > > > > the $35 is applied to the repair so really the estimate is
> free
> > > too,
> > > > > > > with
> > > > > > > > repair. We do the same on PTV's. It cost the customer $100
if
> > they
> > > > > > > bring
> > > > > > > it
> > > > > > > > to us or we pick it up. Of course we bring in all sets that
> are
> > > > called
> > > > > > > in,
> > > > > > > > we have two men that all they do is pickup and deliver 8
hours
> a
> > > > day.
> > > > > > > That
> > > > > > > > way all technicians can stay on the bench where they can
make
> us
> > > > > > > money,
> > > > > > > and
> > > > > > > > we never have to worry about sending a tech to the house
> without
> > > all
> > > > > > > the
> > > > > > > > repair parts needed and having to make multiple trips. Plus
we
> > > like
> > > > to
> > > > > > > cook
> > > > > > > > the set for a couple of days, that really cuts down on
> recalls.
> > > > > > > Another
> > > > > > > good
> > > > > > > > thing is that if it is a five minute fix you do not have to
> > > justify
> > > > > > > why
> > > > > > > you
> > > > > > > > are charging that much for a five minute fix. For us it is
the
> > > best
> > > > > > > way
> > > > > > > and
> > > > > > > > it seems to be for our customers. With us picking and
> delivering
> > > > them
> > > > > > > up
> > > > > > > > everyday they get their sets back pretty fast.
> > > > > > > >
> > > > > > > > Perry Bower, (EHEER) Electronic Home Entertainment
Equipment
> > > > Repairer
> > > > > > > > Electric Medic
> > > > > > > > "It's Cheaper to Keep Her"
> > > > > > > > http://www.electricmedic.com
> > > > > > > > Free Electronic Screensaver:
> > > > > > > >
> > > > > > >
> > > >
> http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsY
> > > > > > > SVGC
> > > > > > > > 3850 Washington Road Suite 5b
> > > > > > > > Augusta, Georgia 30907
> > > > > > > > Phone: 706-8MEDIC4 (863-3424)
> > > > > > > > Phone: 706-863-3474
> > > > > > > > Fax: 706-863-2316
> > > > > > > > mailto:info@xxxxxxxxxxxxxxxxx
> > > > > > > >
> > > > > > > > Factory Trained Authorized Service Center For: APEX, Curtis
> > > Mathes,
> > > > > > > Fisher,
> > > > > > > > GE, KEC/KTV,
> > > > > > > > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer,
> > ProSCAN,
> > > > RCA,
> > > > > > > > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> > > > > > > >
> > > > > > > > Provide Extended care for: AON, Circuit City, GE Contracts,
> > Glass
> > > > > > > Agency,
> > > > > > > > Philips Contracts, NEW, Rex
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: techassist-bounce@xxxxxxxxxxxxx
> > > > > > > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Philip
> > Bader
> > > > > > > > Sent: Friday, May 16, 2003 9:14 AM
> > > > > > > > To: techassist@xxxxxxxxxxxxx
> > > > > > > > Subject: [TechAssist] TV pick up rates for various size
> > portables?
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > Not to open a can of worms here but as of late probably due
to
> > our
> > > > > > > aging
> > > > > > > > population (and the larger CRT sizes in "portables") More of
> my
> > > > > > > > customers say "I understand you cannot fix it here, but it's
> too
> > > > > > > > heavy.What would you charge me in additionto your in -shop
> > > estimate
> > > > > > > fee
> > > > > > > > to pick it up? (and deliver,I assume).
> > > > > > > > On my 25-32 inch portables I get 39.00 shop est fee up
> > > > > > > front,applicable
> > > > > > > > to final bill.
> > > > > > > > What is the average charge to, say locally go pick up a 27
> inch
> > > > > > > > portable? Assuming I collect my 39.00 est fee up front as
> well,
> > > what
> > > > > > > > would be a reasonable pick up fee?
> > > > > > > > And should we "split" it as a fee for pick up now, and later
a
> > fee
> > > > for
> > > > > > > > delivery if they cannot arrange to get it themselves?
> > > > > > > > Just some thoughts. I know the deal of "you know what your
> time
> > is
> > > > > > > > worth" but we all do and can't get it much of the time
> anyway.So
> > > > it's
> > > > > > > a
> > > > > > > > trade off.
> > > > > > > > Fifty bucks each way? Or $25.00 pick up,$25.00 del? 39.00???
> > What!
> > > > > > > > Feed back!
> > > > > > > > Phil Bader
> > > > > > > > --
> > > > > > > > Philip Bader
> > > > > > > > Jan Phyl TV Inc. (estab. 1976)
> > > > > > > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > > > > > > Fax (863) 299-8821
> > > > > > > > email: tjanphyl@xxxxxxxxxxxxxxx
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > >
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