[TechAssist] Re: Support Issues
- From: "Teltek3" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 12 Aug 2003 07:45:08 -0400
If I'm working on a set that requires some troubleshooting, I turn on my
Digital Answering Machine, telling them I may be on the other line, and will
get back to them if they leave a short message and a number. If I hear a
hangup, I know it wasn't important enough to pull me away from tracing the
circuit I was working on. Because, at my age....I usually have to start from
the beginning again when I get back, after answering the phone. I don't do
that often, but sometimes it's required.
-Ed-
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
----- Original Message -----
From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, August 11, 2003 9:21 PM
Subject: [TechAssist] Re: Support Issues
> Ken,
> I have to disagree.
> It bothers me when I am pulled from the bench to answer a call from one of
these people.
> They will not pay me and if they are helped, this could be taking business
away from you!
> If the customer attempts the repair, injures himself, who is this going to
come back on? It could happen.
>
> Jeff Dougherty
> Intrepid Video TV/VCR
> 263 S Front St
> Steelton PA 17113
> fax...717-564-4952
> www.intrepid-video.com www.tech-repair.net
>
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, August 11, 2003 10:06 AM
> Subject: [TechAssist] Re: Support Issues
>
>
> Gary, my friend,
>
> Chill. Just because someone gets your phone number doesn't mean you have
> to fix it for him over the phone. If not your phone number, they have
> your e-mail address.
>
> These dummies don't know they are treading on sacred ground. They don't
> realize they are raising the blood pressure of those he calls. They just
> think it needs a simple part they can replace and save the hassle of
> hauling their set in for service. Don't forget. There are people in
> this business that are crooked. Maybe they don't know of one in their
> area.
>
> I used to get upset over everything. Then I had heart failure. Since I
> started on blood pressure medicine, I much calmer.
>
> My suggestion to you (and all those reading this) is to include your
> phone and fax number. When someone wants to send you or call you (one of
> US), the info is right there. Doesn't require more time and more
> e-mails.
>
> My two cents!
>
> Regards,
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32563
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
> On Sun, 10 Aug 2003 23:44:40 -0400 Gary McCartney <gary@xxxxxxxxxxx>
> writes:
> > I got a phone call from some guy hundreds of miles away from me,
> > wondering about a certain computer monitor I posted a fix for on Tech
> > Assist. I only had my fax number in the sig. file so he used the
> > Canada
> > 411 on- line phone number look-up and with my address info in my sig
> > file, was able to obtain my phone number. I have never been happy
> > that
> > Google gets these messages but this really p**d me off. From now on,
> > neither my phone number or fax number will appear in my sig. file. I
> > suppose I should eliminate my city too but I hate to do that.
> >
> > How long does Google keep each email on record? I hope it's as short
> > a
> > time period as possible. Why can't Tech Assist stop that from
> > happening?
> >
> >
> >
> > Gary McCartney
> >
> > McCartney Electronics
> > Guelph Ontario Canada
> > Est. 1984
> > email: gary (at) number63.ca
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Teltek3 wrote:
> > >
> > > Jeff;
> > > This another reason to remove your Phone number from your address
> > list. As
> > > you are aware, just about all these emails can be found on Google.
> > Certainly
> > > having your Business or Fax number in each email, is not good
> > advertising,
> > > and it reaches alot of people that were never meant to receive it.
> > I think
> > > this is one of the reasons Clint gets so much "Spam" he has about
> > 10
> > > different email addresses in his Signature file..so it's little
> > wonder.
> > > I feel..besides the guys on TechAssist and your list, the
> > emails sent
> > > should be of no concern to anyone. But as you know, something you
> > wrote a
> > > year ago, will come back to bite your ass (or is it axx) on Google.
> > >
> > > -Ed-
> > > Ed Gaidies
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > > teltek3@xxxxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Sunday, August 10, 2003 10:09 AM
> > > Subject: [TechAssist] Re: Support Issues
> > >
> > > > Amen Jim.
> > > > I still get phone calls from the archives when I did include my
> > phone
> > > number....
> > > > Person on other line: I saw on the Tech Assist you sent someone
> > a tip for
> > > model so and so...I need to know
> > > > if that will apply to my model?
> > > > Sorry, don't have time for this...besides possibly taking
> > business away
> > > from fellow shops on this list.
> > > > Either the customer will repair the TV using Tech Assist
> > archives, and the
> > > shop loses business or they
> > > > blow other stuff out causing headaches to the other shop....this
> > is more
> > > likely.
> > > >
> > > > Jeff Dougherty
> > > > Intrepid Video TV/VCR
> > > > 263 S Front St
> > > > Steelton PA 17113
> > > > fax...717-564-4952
> > > > www.intrepid-video.com www.tech-repair.net
> > > >
> > > > ----- Original Message -----
> > > > From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Saturday, August 09, 2003 12:25 PM
> > > > Subject: [TechAssist] Re: Support Issues
> > > >
> > > >
> > > > How about an example of what should be in the sig file, I used
> > to include
> > > my
> > > > email address but removed it since it generated additional spam
> > and other
> > > > unwanted emails. I also used to include my phone number and fax
> > number but
> > > > that generated unwanted phone calls and faxes.
> > > > I think it would be nice to know if a post is from a young
> > inexperienced
> > > > tech or from an old fart like myself so I include "Since 1972"
> > in my sig
> > > > file.
> > > > **************************************************
> > > > Jim Myers
> > > > Since 1972
> > > > Telrad Electronic Services Co.
> > > > Fort Wayne, IN 46815
> > > > *************************************************
> > > > ----- Original Message -----
> > > > From: "J.Knoll" <admin@xxxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Saturday, August 09, 2003 11:01 AM
> > > > Subject: [TechAssist] Re: Support Issues
> > > >
> > > >
> > > >
> > > > Bob,
> > > > It would be nice if the senior Members could take a little
> > > > responsibility to help do this kind of thing. The moderators are
> > in a
> > > > darned if you do and darned if you don't situation when
> > enforcing the
> > > > guidelines. The members created the rules not the staff, but we
> > are left
> > > to
> > > > try and enforce them.
> > > >
> > > > PS: If replying to this email, please include all previous
> > correspondence.
> > > > It is the only way we can keep track of what your message is
> > about! Thanks
> > > >
> > > > J. Knoll Administration
> > > > www.tech-assist.org
> > > > www.TechAssist.net
> > > >
> > > >
> > > >
> > > >
> > > > At 04:24 PM 8/8/03, you wrote:
> > > > >Hi Jay,
> > > > > And MAKE THEM have signature file at least a first
> > name and
> > > > where
> > > > >there from.. myself like some others don't bother replying if
> > > none.....just
> > > > >a suggestion...
> > > > >Bob,
> > > > >
> > > > >Bobs TV Worcester, ma
> > > > >
> > > > >woodman1@xxxxxxxx
> > > > >
> > > > >Main 508-853-1482
> > > > >Fax 508-853-1480
> > > > >----- Original Message -----
> > > > >From: "J.Knoll" <admin@xxxxxxxxxxxxxx>
> > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > >Sent: Friday, August 08, 2003 4:11 PM
> > > > >Subject: [TechAssist] Support Issues
> > > > >
> > > > >
> > > > > > Hello All,
> > > > > > Just a note to remind everyone that the email list for
> > repair
> > > > >problems
> > > > > > is not the place for member support issues. The web site has
> > member
> > > > >support
> > > > > > features included on it. We will not respond to support
> > issues
> > > delivered
> > > > >to
> > > > > > the technical email list. To start doing this would further
> > clog every
> > > > >ones
> > > > > > email box with even more email not relating to repair. Do
> > not reply to
> > > > >this
> > > > > > email. You can email me directly at staff@xxxxxxxxxxxxxxx
> > > > > >
> > > > > > PS: If responding to this email, please include all previous
> > > > > > correspondence. It is the only way we can keep track of what
> > your
> > > > message
> > > > > > is about! Thanks
> > > > > >
> > > > > > J. Knoll Administration
> > > > > > www.tech-assist.org
> > > > > > www.TechAssist.net
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > >
> >
> >************************************************************************
> ***
> > > > *
> > > > >*
> > > > > > Classifieds! Buy or Sell!
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> ***
> > > *
> > > > Classifieds! Buy or Sell!
> > > > http://sell.tech-assist.org
> > > > The Tech Address Book:
> > > > http://www.tech-assist.org/secure/tip/contact.htm
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> > > http://sell.tech-assist.org
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> > http://sell.tech-assist.org
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> > Add a Repair Tip Here, or Change/Remove your Email Address:
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>
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*
> Classifieds! Buy or Sell!
> http://sell.tech-assist.org
> The Tech Address Book:
> http://www.tech-assist.org/secure/tip/contact.htm
> Add a Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.htm
> Lost Password:
> http://www.tech-assist.org and select "Lost your Login Info?".
> Email Archives:
> //www.freelists.org/archives/techassist/
>
>
>
>
****************************************************************************
*
> Classifieds! Buy or Sell!
> http://sell.tech-assist.org
> The Tech Address Book:
> http://www.tech-assist.org/secure/tip/contact.htm
> Add a Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.htm
> Lost Password:
> http://www.tech-assist.org and select "Lost your Login Info?".
> Email Archives:
> //www.freelists.org/archives/techassist/
*****************************************************************************
Classifieds! Buy or Sell!
http://sell.tech-assist.org
The Tech Address Book:
http://www.tech-assist.org/secure/tip/contact.htm
Add a Repair Tip Here, or Change/Remove your Email Address:
http://www.tech-assist.org/secure/tip/main.htm
Lost Password:
http://www.tech-assist.org and select "Lost your Login Info?".
Email Archives:
//www.freelists.org/archives/techassist/
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