[TechAssist] Re: Support Issues
- From: "harry fogarty" <snoopys2002@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 12 Aug 2003 13:56:26 -0700
$ 3.00 Per minute.
Harry Fogarty
Prince Rupert Repairs
Prince Rupert B.C.
Canada
Tel: (250)-624-9401
Fax: (250)-624-4893
>From: "J Silverman" <greentron@xxxxxxxxxxxxxxxx>
>Reply-To: techassist@xxxxxxxxxxxxx
>To: <techassist@xxxxxxxxxxxxx>
>Subject: [TechAssist] Re: Support Issues
>Date: Tue, 12 Aug 2003 15:27:17 -0400
>
>The only way to discourage them is with a 900 number.
>Jerry Silverman
>Greentron Inc
>4 Newland Ave
>Greenville SC 29609
>864 232 3889
>Fax 271 2080
>mailto:greentron@xxxxxxx
>----- Original Message -----
>From: "Philip Bader" <tjanphyl@xxxxxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Tuesday, August 12, 2003 9:06 AM
>Subject: [TechAssist] Re: Support Issues
>
>
> > My mention of "licensed technicians only" was simply a way to
> > discourage Joe-citizen or other non technical persons from contacting
> > us.It's too hard to "bring them up to speed" on a tech issue otherwise.
> > Like my sign over my counter "authorized personal only beyond this
> > point".
> > I'm sure no one will flash their AARP card on me and shuffle on by.
> > Another words, "weed out" the misc. neophytes.
> > ;-)
> >
> > Phil Bader
> >
> > Teltek3 wrote:
> > >
> > > If I'm working on a set that requires some troubleshooting, I turn on
>my
> > > Digital Answering Machine, telling them I may be on the other line,
>and
>will
> > > get back to them if they leave a short message and a number. If I hear
>a
> > > hangup, I know it wasn't important enough to pull me away from tracing
>the
> > > circuit I was working on. Because, at my age....I usually have to
>start
>from
> > > the beginning again when I get back, after answering the phone. I
>don't
>do
> > > that often, but sometimes it's required.
> > >
> > > -Ed-
> > > Ed Gaidies
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > > teltek3@xxxxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Monday, August 11, 2003 9:21 PM
> > > Subject: [TechAssist] Re: Support Issues
> > >
> > > > Ken,
> > > > I have to disagree.
> > > > It bothers me when I am pulled from the bench to answer a call from
>one of
> > > these people.
> > > > They will not pay me and if they are helped, this could be taking
>business
> > > away from you!
> > > > If the customer attempts the repair, injures himself, who is this
>going to
> > > come back on? It could happen.
> > > >
> > > > Jeff Dougherty
> > > > Intrepid Video TV/VCR
> > > > 263 S Front St
> > > > Steelton PA 17113
> > > > fax...717-564-4952
> > > > www.intrepid-video.com www.tech-repair.net
> > > >
> > > > ----- Original Message -----
> > > > From: <gulftech@xxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Monday, August 11, 2003 10:06 AM
> > > > Subject: [TechAssist] Re: Support Issues
> > > >
> > > >
> > > > Gary, my friend,
> > > >
> > > > Chill. Just because someone gets your phone number doesn't mean you
>have
> > > > to fix it for him over the phone. If not your phone number, they
>have
> > > > your e-mail address.
> > > >
> > > > These dummies don't know they are treading on sacred ground. They
>don't
> > > > realize they are raising the blood pressure of those he calls. They
>just
> > > > think it needs a simple part they can replace and save the hassle of
> > > > hauling their set in for service. Don't forget. There are people
>in
> > > > this business that are crooked. Maybe they don't know of one in
>their
> > > > area.
> > > >
> > > > I used to get upset over everything. Then I had heart failure.
>Since
>I
> > > > started on blood pressure medicine, I much calmer.
> > > >
> > > > My suggestion to you (and all those reading this) is to include your
> > > > phone and fax number. When someone wants to send you or call you
>(one
>of
> > > > US), the info is right there. Doesn't require more time and more
> > > > e-mails.
> > > >
> > > > My two cents!
> > > >
> > > > Regards,
> > > >
> > > >
> > > > Ken Smith
> > > > Gulf Technical Services
> > > > 3034 Gulf Breeze Parkway
> > > > Gulf Breeze, FL 32563
> > > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > > >
> > > >
> > > > On Sun, 10 Aug 2003 23:44:40 -0400 Gary McCartney <gary@xxxxxxxxxxx>
> > > > writes:
> > > > > I got a phone call from some guy hundreds of miles away from me,
> > > > > wondering about a certain computer monitor I posted a fix for on
>Tech
> > > > > Assist. I only had my fax number in the sig. file so he used the
> > > > > Canada
> > > > > 411 on- line phone number look-up and with my address info in my
>sig
> > > > > file, was able to obtain my phone number. I have never been happy
> > > > > that
> > > > > Google gets these messages but this really p**d me off. From now
>on,
> > > > > neither my phone number or fax number will appear in my sig. file.
>I
> > > > > suppose I should eliminate my city too but I hate to do that.
> > > > >
> > > > > How long does Google keep each email on record? I hope it's as
>short
> > > > > a
> > > > > time period as possible. Why can't Tech Assist stop that from
> > > > > happening?
> > > > >
> > > > >
> > > > >
> > > > > Gary McCartney
> > > > >
> > > > > McCartney Electronics
> > > > > Guelph Ontario Canada
> > > > > Est. 1984
> > > > > email: gary (at) number63.ca
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > Teltek3 wrote:
> > > > > >
> > > > > > Jeff;
> > > > > > This another reason to remove your Phone number from your
>address
> > > > > list. As
> > > > > > you are aware, just about all these emails can be found on
>Google.
> > > > > Certainly
> > > > > > having your Business or Fax number in each email, is not good
> > > > > advertising,
> > > > > > and it reaches alot of people that were never meant to receive
>it.
> > > > > I think
> > > > > > this is one of the reasons Clint gets so much "Spam" he has
>about
> > > > > 10
> > > > > > different email addresses in his Signature file..so it's little
> > > > > wonder.
> > > > > > I feel..besides the guys on TechAssist and your list, the
> > > > > emails sent
> > > > > > should be of no concern to anyone. But as you know, something
>you
> > > > > wrote a
> > > > > > year ago, will come back to bite your ass (or is it axx) on
>Google.
> > > > > >
> > > > > > -Ed-
> > > > > > Ed Gaidies
> > > > > > Tel-Tek Electronics
> > > > > > Ontario-Canada
> > > > > > teltek3@xxxxxxxxxxxx
> > > > > > ----- Original Message -----
> > > > > > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > > Sent: Sunday, August 10, 2003 10:09 AM
> > > > > > Subject: [TechAssist] Re: Support Issues
> > > > > >
> > > > > > > Amen Jim.
> > > > > > > I still get phone calls from the archives when I did include
>my
> > > > > phone
> > > > > > number....
> > > > > > > Person on other line: I saw on the Tech Assist you sent
>someone
> > > > > a tip for
> > > > > > model so and so...I need to know
> > > > > > > if that will apply to my model?
> > > > > > > Sorry, don't have time for this...besides possibly taking
> > > > > business away
> > > > > > from fellow shops on this list.
> > > > > > > Either the customer will repair the TV using Tech Assist
> > > > > archives, and the
> > > > > > shop loses business or they
> > > > > > > blow other stuff out causing headaches to the other
>shop....this
> > > > > is more
> > > > > > likely.
> > > > > > >
> > > > > > > Jeff Dougherty
> > > > > > > Intrepid Video TV/VCR
> > > > > > > 263 S Front St
> > > > > > > Steelton PA 17113
> > > > > > > fax...717-564-4952
> > > > > > > www.intrepid-video.com www.tech-repair.net
> > > > > > >
> > > > > > > ----- Original Message -----
> > > > > > > From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> > > > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > > > Sent: Saturday, August 09, 2003 12:25 PM
> > > > > > > Subject: [TechAssist] Re: Support Issues
> > > > > > >
> > > > > > >
> > > > > > > How about an example of what should be in the sig file, I used
> > > > > to include
> > > > > > my
> > > > > > > email address but removed it since it generated additional
>spam
> > > > > and other
> > > > > > > unwanted emails. I also used to include my phone number and
>fax
> > > > > number but
> > > > > > > that generated unwanted phone calls and faxes.
> > > > > > > I think it would be nice to know if a post is from a young
> > > > > inexperienced
> > > > > > > tech or from an old fart like myself so I include "Since 1972"
> > > > > in my sig
> > > > > > > file.
> > > > > > > **************************************************
> > > > > > > Jim Myers
> > > > > > > Since 1972
> > > > > > > Telrad Electronic Services Co.
> > > > > > > Fort Wayne, IN 46815
> > > > > > > *************************************************
> > > > > > > ----- Original Message -----
> > > > > > > From: "J.Knoll" <admin@xxxxxxxxxxxxxx>
> > > > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > > > Sent: Saturday, August 09, 2003 11:01 AM
> > > > > > > Subject: [TechAssist] Re: Support Issues
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Bob,
> > > > > > > It would be nice if the senior Members could take a little
> > > > > > > responsibility to help do this kind of thing. The moderators
>are
> > > > > in a
> > > > > > > darned if you do and darned if you don't situation when
> > > > > enforcing the
> > > > > > > guidelines. The members created the rules not the staff, but
>we
> > > > > are left
> > > > > > to
> > > > > > > try and enforce them.
> > > > > > >
> > > > > > > PS: If replying to this email, please include all previous
> > > > > correspondence.
> > > > > > > It is the only way we can keep track of what your message is
> > > > > about! Thanks
> > > > > > >
> > > > > > > J. Knoll Administration
> > > > > > > www.tech-assist.org
> > > > > > > www.TechAssist.net
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > At 04:24 PM 8/8/03, you wrote:
> > > > > > > >Hi Jay,
> > > > > > > > And MAKE THEM have signature file at least a first
> > > > > name and
> > > > > > > where
> > > > > > > >there from.. myself like some others don't bother replying if
> > > > > > none.....just
> > > > > > > >a suggestion...
> > > > > > > >Bob,
> > > > > > > >
> > > > > > > >Bobs TV Worcester, ma
> > > > > > > >
> > > > > > > >woodman1@xxxxxxxx
> > > > > > > >
> > > > > > > >Main 508-853-1482
> > > > > > > >Fax 508-853-1480
> > > > > > > >----- Original Message -----
> > > > > > > >From: "J.Knoll" <admin@xxxxxxxxxxxxxx>
> > > > > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > > > > >Sent: Friday, August 08, 2003 4:11 PM
> > > > > > > >Subject: [TechAssist] Support Issues
> > > > > > > >
> > > > > > > >
> > > > > > > > > Hello All,
> > > > > > > > > Just a note to remind everyone that the email list
>for
> > > > > repair
> > > > > > > >problems
> > > > > > > > > is not the place for member support issues. The web site
>has
> > > > > member
> > > > > > > >support
> > > > > > > > > features included on it. We will not respond to support
> > > > > issues
> > > > > > delivered
> > > > > > > >to
> > > > > > > > > the technical email list. To start doing this would
>further
> > > > > clog every
> > > > > > > >ones
> > > > > > > > > email box with even more email not relating to repair. Do
> > > > > not reply to
> > > > > > > >this
> > > > > > > > > email. You can email me directly at staff@xxxxxxxxxxxxxxx
> > > > > > > > >
> > > > > > > > > PS: If responding to this email, please include all
>previous
> > > > > > > > > correspondence. It is the only way we can keep track of
>what
> > > > > your
> > > > > > > message
> > > > > > > > > is about! Thanks
> > > > > > > > >
> > > > > > > > > J. Knoll Administration
> > > > > > > > > www.tech-assist.org
> > > > > > > > > www.TechAssist.net
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> >************************************************************************
> > > > ***
> > > > > > > *
> > > > > > > >*
> > > > > > > > > Classifieds! Buy or Sell!
> > > > > > > > > http://sell.tech-assist.org
> > > > > > > > > The Tech Address Book:
> > > > > > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > > > > Add a Repair Tip Here, or Change/Remove your Email
>Address:
> > > > > > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > > > > > Lost Password:
> > > > > > > > > http://www.tech-assist.org and select "Lost your Login
> > > > > Info?".
> > > > > > > > > Email Archives:
> > > > > > > > > //www.freelists.org/archives/techassist/
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> >************************************************************************
> > > > ***
> > > > > > > **
> > > > > > > >Classifieds! Buy or Sell!
> > > > > > > >http://sell.tech-assist.org
> > > > > > > >The Tech Address Book:
> > > > > > > >http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > > >Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > > > >http://www.tech-assist.org/secure/tip/main.htm
> > > > > > > >Lost Password:
> > > > > > > >http://www.tech-assist.org and select "Lost your Login
>Info?".
> > > > > > > >Email Archives:
> > > > > > > >//www.freelists.org/archives/techassist/
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
>*************************************************************************
> > > > ***
> > > > > > > *
> > > > > > > Classifieds! Buy or Sell!
> > > > > > > http://sell.tech-assist.org
> > > > > > > The Tech Address Book:
> > > > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > > > Lost Password:
> > > > > > > http://www.tech-assist.org and select "Lost your Login
>Info?".
> > > > > > > Email Archives:
> > > > > > > //www.freelists.org/archives/techassist/
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
>*************************************************************************
> > > > ***
> > > > > > *
> > > > > > > Classifieds! Buy or Sell!
> > > > > > > http://sell.tech-assist.org
> > > > > > > The Tech Address Book:
> > > > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > > > Lost Password:
> > > > > > > http://www.tech-assist.org and select "Lost your Login
>Info?".
> > > > > > > Email Archives:
> > > > > > > //www.freelists.org/archives/techassist/
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
>*************************************************************************
> > > > ***
> > > > > > *
> > > > > > > Classifieds! Buy or Sell!
> > > > > > > http://sell.tech-assist.org
> > > > > > > The Tech Address Book:
> > > > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > > > Lost Password:
> > > > > > > http://www.tech-assist.org and select "Lost your Login
>Info?".
> > > > > > > Email Archives:
> > > > > > > //www.freelists.org/archives/techassist/
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > >
>*************************************************************************
> > > > ****
> > > > > > Classifieds! Buy or Sell!
> > > > > > http://sell.tech-assist.org
> > > > > > The Tech Address Book:
> > > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > > Lost Password:
> > > > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > > > > Email Archives:
> > > > > > //www.freelists.org/archives/techassist/
> > > > >
> > > > > --
> > > > >
> > > > >
> > > >
>*************************************************************************
> > > > ****
> > > > > Classifieds! Buy or Sell!
> > > > > http://sell.tech-assist.org
> > > > > The Tech Address Book:
> > > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > > Lost Password:
> > > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > > > Email Archives:
> > > > > //www.freelists.org/archives/techassist/
> > > > >
> > > >
> > > >
> > > > ________________________________________________________________
> > > > The best thing to hit the internet in years - Juno SpeedBand!
> > > > Surf the web up to FIVE TIMES FASTER!
> > > > Only $14.95/ month - visit www.juno.com to sign up today!
> > > >
> > >
>****************************************************************************
> > > *
> > > > Classifieds! Buy or Sell!
> > > > http://sell.tech-assist.org
> > > > The Tech Address Book:
> > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > Lost Password:
> > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > > Email Archives:
> > > > //www.freelists.org/archives/techassist/
> > > >
> > > >
> > > >
> > > >
> > >
>****************************************************************************
> > > *
> > > > Classifieds! Buy or Sell!
> > > > http://sell.tech-assist.org
> > > > The Tech Address Book:
> > > > http://www.tech-assist.org/secure/tip/contact.htm
> > > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > > http://www.tech-assist.org/secure/tip/main.htm
> > > > Lost Password:
> > > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > > Email Archives:
> > > > //www.freelists.org/archives/techassist/
> > >
> > >
>****************************************************************************
>*
> > > Classifieds! Buy or Sell!
> > > http://sell.tech-assist.org
> > > The Tech Address Book:
> > > http://www.tech-assist.org/secure/tip/contact.htm
> > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > http://www.tech-assist.org/secure/tip/main.htm
> > > Lost Password:
> > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > Email Archives:
> > > //www.freelists.org/archives/techassist/
> >
> > --
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
>****************************************************************************
>*
> > Classifieds! Buy or Sell!
> > http://sell.tech-assist.org
> > The Tech Address Book:
> > http://www.tech-assist.org/secure/tip/contact.htm
> > Add a Repair Tip Here, or Change/Remove your Email Address:
> > http://www.tech-assist.org/secure/tip/main.htm
> > Lost Password:
> > http://www.tech-assist.org and select "Lost your Login Info?".
> > Email Archives:
> > //www.freelists.org/archives/techassist/
>
>*****************************************************************************
>Classifieds! Buy or Sell!
>http://sell.tech-assist.org
>The Tech Address Book:
>http://www.tech-assist.org/secure/tip/contact.htm
>Add a Repair Tip Here, or Change/Remove your Email Address:
>http://www.tech-assist.org/secure/tip/main.htm
>Lost Password:
>http://www.tech-assist.org and select "Lost your Login Info?".
>Email Archives:
>//www.freelists.org/archives/techassist/
_________________________________________________________________
Help STOP SPAM with the new MSN 8 and get 2 months FREE*
http://join.msn.com/?page=features/junkmail
*****************************************************************************
Classifieds! Buy or Sell!
http://sell.tech-assist.org
The Tech Address Book:
http://www.tech-assist.org/secure/tip/contact.htm
Add a Repair Tip Here, or Change/Remove your Email Address:
http://www.tech-assist.org/secure/tip/main.htm
Lost Password:
http://www.tech-assist.org and select "Lost your Login Info?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
