[TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)

  • From: "Wayne Vanaman" <Wayne@xxxxxxxxxxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Fri, 14 May 2004 14:46:09 -0500

Actually Jeff, I was going to buy that monitor and then make a quick sell.
So you see, I have lost $100 or so on this deal, too.

Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl.  32506-3310

Wayne@xxxxxxxxxxxxxxxxxxxxx
WWW.PensacolaTVRepair.Com

850-456-5995 voice
850-458-6369 fax


----- Original Message ----- 
From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, May 13, 2004 10:43 PM
Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)


> Steve,
> Just because you say it is worth X amount of dollars to you, doesn't make
it true.
> Be happy you got a full refund and you suffered no out of pocket expense.
> I really don't see your reasoning on this.
> So, if you fix someone's TV, then drop it, would you buy the people a
brand new TV? If it has sentimental
> value, would you give them what they say it is worth to them?
>
> Jeff
> --
> Intrepid Video TV/VCR Repair
> 263 S Front St, Steelton PA 17113
> 717-939-7708; (F) 717-564-4952
> www.intrepid-video.com  www.tech-repair.net
> ----- Original Message ----- 
> From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 13, 2004 7:41 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> If I packaged the Item improperly, or whatever caused the Damage , was
> clearly my fault, of Course. Why wouldnt I ?
>
> I didnt like the Fact that this Seller Actually WORKED For Fed ex, got a
> Discounted Rate, and did not know how to pack up a Monitor. She basicly
> admitted it was her fault, but would only recommend they pay me the
Shipping
> cost, plus what I bid for it on Ebay. The item was covered by Fed Ex for
up
> to $100.....so I dont see this as a problem at all as it had a Dollar
Value
> to me worth more than the Bidding price which is actually , believe it or
> not, why people buy on Ebay to begin with. If Someone buys a TV with a
> broken control Button on Ebay and Recieves the Item with the Case all
busted
> up because of Improper Packing, the Buyer ought to be compensated -
period.
> Its not their Fault the ITEM was damaged in shipping, and if they are
pissed
> off, and ask for compensation under the $100 coverage on all their
> shipments, what the heck is wrong with that? In their View, this was a
Scam.
>
>
>
>
> Steve Hearns
> Technotronic Dimensions, NY [USA]
> WWW.TECHNOTRONIC-DIMENSIONS.COM
> 1-877-817-9885 (Voice / Fax Toll Free - US Only)
>
> ----- Original Message ----- 
> From: "J Silverman" <greentron@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 13, 2004 4:55 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> Suppose you had an accident with a piece of a dealers store stock and they
> wanted you to reimburse them at the retail price. Would you do it?
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> 864 232 3889
> Fax 271 2080
> mailto:greentron@xxxxxxx
> ----- Original Message -----
> From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 13, 2004 12:42 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> > I would take UPS over Fedex  Ground any day. I bought a Broken Monitor
on
> > Ebay a while ago which had a fairly well known problem that was a
> relatively
> > easy fix. The Seller worked for Fed Ex, and got a discount on Ground
> > Shipping. Problem was, she didnt know how to pack. Result was a Monitor
> > recieved with all the PC boadrs cracked apart.
> >
> > When I told her the Cost of replacing all these Boards From Samsung  (
> About
> > $300)  exceeded what a New Monitor Cost, and there was now more wrong
with
> > it than original problem, she was not to happy. I asked for Compensation
> for
> > what I could have sold it for if I fixed it up and sold it locally, only
> > about $70 and She refused. She also would not cooperate With Fed EX ,
and
> > Fed Ex basicly sided with her, saying all I could recoup was the
original
> > price the monitor sold for when I won it , whch was like $15, +22
> Shipping.
> > They actually sent a Guy to inspect the Shipment - and it was a joke. He
> > didnt even want to view the Boards inside the monitor, just wanted to
take
> > it, and would not say that I would be getting a Claim going for
> $70....they
> > kept saying $37 all the time. Needless to Say I still have the monitor
> here
> > for when things are REALLY REALLY Slow, and I suppose I will try to fix
> the
> > boards, but they are really badly damaged. Theres no guarantee they will
> > work.
> >
> > At Least With UPS, they know these things happen once in a While, and
they
> > will cover you and get a claim started. Fed Ex would not Start a Claim
at
> > all. UPS has done this a couple of Times before for me in the past in
same
> > Scenarios and never whined about it. I told this to the Fed Ex Guy, and
he
> > seemed not to care, and I told him I would never Ship ANYTHING out FED
EX
> > because of this incident. He Seemed not to be interested in losing me as
a
> > Customer or potential Customer. UPS and DHL I dont think would ever act
> this
> > Way.
> >
> > Steve Hearns
> > Technotronic Dimensions, NY [USA]
> > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > 1-877-817-9885 (Voice / Fax Toll Free - US Only)
> >
> >
> > ----- Original Message -----
> > From: <gulftech@xxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 13, 2004 10:37 AM
> > Subject: [TechAssist] Airborne Express vs. UPS
> >
> >
> > We have before talked about reasons to avoid using UPS.  Many of the
> >
> > boxes I get from UPS or at least partially crushed.
> >
> > I order often from Tritronics.  When shipped by Airborne, I receive my
> > order in three days or less.  Today, I called to check on an order from
> > 5/7.  Was sent out 5/7 using UPS.  Was told it is scheduled for
deliverly
> > today.  Six days?  Way too long, especially when the order contains
items
> > holding up a repair.
> >
> > Tritronics uses both UPS and Airborne, as well as the US Mail for
certain
> > items.  I will specify shipment by Airborne in the future.
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL  32563
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> > ________________________________________________________________
> > The best thing to hit the Internet in years - Juno SpeedBand!
> > Surf the Web up to FIVE TIMES FASTER!
> > Only $14.95/ month - visit www.juno.com to sign up today!
> >
>
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