[TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
- From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 18 May 2004 13:23:56 -0400
How anyone describing a Jim Carrey Movie can call it Art..;-)
Kidding Jason...after all he is Canadian.
-Ed-
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
Ask me about the Tech Repair CD.
----- Original Message -----
From: "Jason - Excel Distributing" <JMartin@xxxxxxxxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, May 18, 2004 12:58 PM
Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> The funniest thing that is so true is the opening scene of the movie Pet
> Detective with Jim Carrey. He's throwing and kicking that box down the
> street like a soccer ball, hilarious. My how art imitates life.
>
> Sincerely,
>
> Jason Martin
>
>
> ----- Original Message -----
> From: "Gary McCartney" <gary@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Tuesday, May 18, 2004 12:16 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> > Jason, I have heard that putting FRAGILE on a shipment just makes the
> > courier guys purposely throw the thing around even worse than they
> > normally would.
> >
> >
> >
> >
> > Gary McCartney
> >
> > McCartney Electronics
> > Guelph Ontario Canada
> > Est. 1984
> > email: gary (at) number63.ca
> >
> >
> >
> >
> >
> > "JMartin.ExcelDistributinginc.com" wrote:
> > >
> > > Well, quite a subject here. It becomes a headache on our end
sometimes.
> > > Here's what we deal with.
> > >
> > > As most of you know we use Airborne, UPS, Fed Ex ground and USPS.
Some
> > > areas get better service with one and some guys prefer one over the
> other,
> > > we use whichever you wish.
> > >
> > > There are a lot more damages with UPS. As a matter of fact in the
last
> 2
> > > days we got back 6 (yes, six) HA68ADT275 picture tubes that were
either
> > > broken or the box became round after shipping and the cust. refused
> > > (rightfully so). UPS says there is insufficient cushioning when we
> claim
> > > these and they cannot reimburse us. Our rep will be in and check them
> and
> > > hopefully they'll cover the costs but so much time has been wasted
> already.
> > > We are reshipping 3 of them today with Airborne so we'll see how that
> goes.
> > >
> > > We send our shields and screens with Fed Ex ground and have had pretty
> good
> > > luck so far but have had a couple damages. I don't think some drivers
> and
> > > handlers can read or understand what F R A G I L E means.
> > >
> > > I can understand damages every now and then it is too often with UPS.
> > > Airborne has the least claims and Fed Ex takes the oversize stuff
> cheapest.
> > > It's kind of a gamble no matter who you ship with, make sure you get
> > > insurance :-)
> > >
> > > If you prefer a certain carrier, let us know with your next order.
> Thanks!
> > >
> > > Sincerely,
> > >
> > > Jason Martin
> > > Excel Distributing Inc.
> > > 1819 Mentor Ave.
> > > Cincinnati, Ohio 45212
> > >
> > > ph-800-733-3329 fax- 800-735-8007
> > > www.ExcelDistributingInc.com
> > > =========================================================
> > > 2nd Day Air for just $7 up to 5 lbs. with only a $20 order!
> > > =========================================================
> > > We will meet or beat any advertised price on Thomson RCA parts!!!
> > > =========================================================
> > > - - - A backward poet writes inverse - - -
> > >
> > > ----- Original Message -----
> > > From: "Doug Keller" <dek@xxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Sunday, May 16, 2004 7:51 AM
> > > Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> > >
> > > > Clint sent me a MB last year that he had went ahead and already put
> the
> > > > processor in. (You know the processor that goes into the LOCKING
> > > > socket??). And I have griped to him many, many times about how him
> > > > packing stuff in "over-kill" mode. Anyway, this package comes ups,
and
> > > > somewhere along the line it had been dropped or banged so hard that
> the
> > > > processor had been knocked out of the STILL LOCKED SOCKET. It was
> > > > rolling around in the box with about half of the pins bent flat.
Clint
> > > > said they have to have dropped it from a 5 story building to do
that.
> I
> > > > called in a claim and was told that they would "pick it up next week
> to
> > > > be inspected by their damage team" and that it "must be packed in
the
> > > > original container in the original received condition",
> blah-blah-blah.
> > > > I told them I didn't have 6-10 weeks to wait on this, that I had a
> > > > customer waiting as we spoke. I heard, "We're sorry sir, but that is
> our
> > > > policy. Would you like to cancel the claim?". To make a long story
> > > > short, I managed to straighten the pins on the processor and get it
> back
> > > > together myself and it still worked. But I lost about 20 man-hours
in
> > > > the process that I got no pay or compensation whatsoever for.
> > > >
> > > > Doug Keller
> > > > Wis-Kel Electronics
> > > > 101 Freeland Ave.
> > > > Terra Alta, WV
> > > > USA 26764
> > > > dek@xxxxxxxxxxxxxx
> > > > dek@xxxxxxxxxxxxxxx
> > > > http://www.tech-assist.org
> > > > "Learn from the mistakes of others, because you
> > > > won't live long enough to make them all yourself"
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > George wrote:
> > > >
> > > > >How about a time when I received a hard-drive that shipped UPS and
> marked
> > > > >"fragile electronic equipment handle with care", the idiot dumped
the
> box
> > > to
> > > > >the floor making a very loud noise and left. I was appalled when I
> later
> > > saw
> > > > >that it was the hard-drive that was on order. I specify USPS
Priority
> > > Mail
> > > > >when ever possible, always received good service from the post
> office.
> > > > >Recently I have been receiving Fed-Ex without any problems.
> > > > >
> > > > >George
> > > > >Afana Electronics
> > > > >Moreno Valley, CA
> > > > >----- Original Message -----
> > > > >From: "J Silverman" <greentron@xxxxxxx>
> > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > >Sent: Friday, May 14, 2004 12:24 PM
> > > > >Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >>Sounds like a good way to make money! At least 50% of the monitors
> and
> > > > >>
> > > > >>
> > > > >vcrs
> > > > >
> > > > >
> > > > >>we shipped UPS would get damaged no matter how we packed them.
> Double
> > > and
> > > > >>triple packing, bubble wrap, peanuts, etc. One dealer in Forest
City
> NC
> > > > >>refused to accept any stuff shipped UPS because it was always
> damaged in
> > > > >>some way ( they used to bring the stuff to us for warranty service
> and I
> > > > >>
> > > > >>
> > > > >had
> > > > >
> > > > >
> > > > >>to tell them sorry shipping damage). So we could ship stuff
insured
> and
> > > > >>
> > > > >>
> > > > >ask
> > > > >
> > > > >
> > > > >>for the opportunity value when they break it!
> > > > >>It was such a pain in the neck fighting with UPS over shipping
> damage
> > > that
> > > > >>we bought a van and ran a route in a 60 mile radius 3 days a week
> for
> > > many
> > > > >>years, with about 50 items dropped off and 50 picked up each trip.
> When
> > > > >>
> > > > >>
> > > > >the
> > > > >
> > > > >
> > > > >>stuff got cheaper the volume fell off and we gradually
discontinued
> the
> > > > >>pickup service. We still ship camcorders but with 12 inchs of
> packing on
> > > > >>each side they seem to survive the system.
> > > > >>Jerry Silverman
> > > > >>Greentron Inc
> > > > >>4 Newland Ave
> > > > >>Greenville SC 29609
> > > > >>864 232 3889
> > > > >>Fax 271 2080
> > > > >>mailto:greentron@xxxxxxx
> > > > >>----- Original Message -----
> > > > >>From: "Technotronic Dimensions"
<steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> > > > >>To: <techassist@xxxxxxxxxxxxx>
> > > > >>Sent: Thursday, May 13, 2004 7:41 PM
> > > > >>Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>>If I packaged the Item improperly, or whatever caused the Damage
,
> was
> > > > >>>clearly my fault, of Course. Why wouldnt I ?
> > > > >>>
> > > > >>>I didnt like the Fact that this Seller Actually WORKED For Fed
ex,
> got
> > > a
> > > > >>>Discounted Rate, and did not know how to pack up a Monitor. She
> basicly
> > > > >>>admitted it was her fault, but would only recommend they pay me
the
> > > > >>>
> > > > >>>
> > > > >>Shipping
> > > > >>
> > > > >>
> > > > >>>cost, plus what I bid for it on Ebay. The item was covered by Fed
> Ex
> > > for
> > > > >>>
> > > > >>>
> > > > >>up
> > > > >>
> > > > >>
> > > > >>>to $100.....so I dont see this as a problem at all as it had a
> Dollar
> > > > >>>
> > > > >>>
> > > > >>Value
> > > > >>
> > > > >>
> > > > >>>to me worth more than the Bidding price which is actually ,
believe
> it
> > > > >>>
> > > > >>>
> > > > >or
> > > > >
> > > > >
> > > > >>>not, why people buy on Ebay to begin with. If Someone buys a TV
> with a
> > > > >>>broken control Button on Ebay and Recieves the Item with the Case
> all
> > > > >>>
> > > > >>>
> > > > >>busted
> > > > >>
> > > > >>
> > > > >>>up because of Improper Packing, the Buyer ought to be
compensated -
> > > > >>>
> > > > >>>
> > > > >>period.
> > > > >>
> > > > >>
> > > > >>>Its not their Fault the ITEM was damaged in shipping, and if they
> are
> > > > >>>
> > > > >>>
> > > > >>pissed
> > > > >>
> > > > >>
> > > > >>>off, and ask for compensation under the $100 coverage on all
their
> > > > >>>shipments, what the heck is wrong with that? In their View, this
> was a
> > > > >>>
> > > > >>>
> > > > >>Scam.
> > > > >>
> > > > >>
> > > > >>>
> > > > >>>
> > > > >>>Steve Hearns
> > > > >>>Technotronic Dimensions, NY [USA]
> > > > >>>WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > > >>>1-877-817-9885 (Voice / Fax Toll Free - US Only)
> > > > >>>
> > > > >>>----- Original Message -----
> > > > >>>From: "J Silverman" <greentron@xxxxxxx>
> > > > >>>To: <techassist@xxxxxxxxxxxxx>
> > > > >>>Sent: Thursday, May 13, 2004 4:55 PM
> > > > >>>Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> > > > >>>
> > > > >>>
> > > > >>>Suppose you had an accident with a piece of a dealers store stock
> and
> > > > >>>
> > > > >>>
> > > > >they
> > > > >
> > > > >
> > > > >>>wanted you to reimburse them at the retail price. Would you do
it?
> > > > >>>Jerry Silverman
> > > > >>>Greentron Inc
> > > > >>>4 Newland Ave
> > > > >>>Greenville SC 29609
> > > > >>>864 232 3889
> > > > >>>Fax 271 2080
> > > > >>>mailto:greentron@xxxxxxx
> > > > >>>----- Original Message -----
> > > > >>>From: "Technotronic Dimensions"
<steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> > > > >>>To: <techassist@xxxxxxxxxxxxx>
> > > > >>>Sent: Thursday, May 13, 2004 12:42 PM
> > > > >>>Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>>I would take UPS over Fedex Ground any day. I bought a Broken
> Monitor
> > > > >>>>
> > > > >>>>
> > > > >>on
> > > > >>
> > > > >>
> > > > >>>>Ebay a while ago which had a fairly well known problem that was
a
> > > > >>>>
> > > > >>>>
> > > > >>>relatively
> > > > >>>
> > > > >>>
> > > > >>>>easy fix. The Seller worked for Fed Ex, and got a discount on
> Ground
> > > > >>>>Shipping. Problem was, she didnt know how to pack. Result was a
> > > > >>>>
> > > > >>>>
> > > > >Monitor
> > > > >
> > > > >
> > > > >>>>recieved with all the PC boadrs cracked apart.
> > > > >>>>
> > > > >>>>When I told her the Cost of replacing all these Boards From
> Samsung (
> > > > >>>>
> > > > >>>>
> > > > >>>About
> > > > >>>
> > > > >>>
> > > > >>>>$300) exceeded what a New Monitor Cost, and there was now more
> wrong
> > > > >>>>
> > > > >>>>
> > > > >>with
> > > > >>
> > > > >>
> > > > >>>>it than original problem, she was not to happy. I asked for
> > > > >>>>
> > > > >>>>
> > > > >Compensation
> > > > >
> > > > >
> > > > >>>for
> > > > >>>
> > > > >>>
> > > > >>>>what I could have sold it for if I fixed it up and sold it
> locally,
> > > > >>>>
> > > > >>>>
> > > > >only
> > > > >
> > > > >
> > > > >>>>about $70 and She refused. She also would not cooperate With Fed
> EX ,
> > > > >>>>
> > > > >>>>
> > > > >>and
> > > > >>
> > > > >>
> > > > >>>>Fed Ex basicly sided with her, saying all I could recoup was the
> > > > >>>>
> > > > >>>>
> > > > >>original
> > > > >>
> > > > >>
> > > > >>>>price the monitor sold for when I won it , whch was like $15,
+22
> > > > >>>>
> > > > >>>>
> > > > >>>Shipping.
> > > > >>>
> > > > >>>
> > > > >>>>They actually sent a Guy to inspect the Shipment - and it was a
> joke.
> > > > >>>>
> > > > >>>>
> > > > >He
> > > > >
> > > > >
> > > > >>>>didnt even want to view the Boards inside the monitor, just
wanted
> to
> > > > >>>>
> > > > >>>>
> > > > >>take
> > > > >>
> > > > >>
> > > > >>>>it, and would not say that I would be getting a Claim going for
> > > > >>>>
> > > > >>>>
> > > > >>>$70....they
> > > > >>>
> > > > >>>
> > > > >>>>kept saying $37 all the time. Needless to Say I still have the
> monitor
> > > > >>>>
> > > > >>>>
> > > > >>>here
> > > > >>>
> > > > >>>
> > > > >>>>for when things are REALLY REALLY Slow, and I suppose I will try
> to
> > > > >>>>
> > > > >>>>
> > > > >fix
> > > > >
> > > > >
> > > > >>>the
> > > > >>>
> > > > >>>
> > > > >>>>boards, but they are really badly damaged. Theres no guarantee
> they
> > > > >>>>
> > > > >>>>
> > > > >will
> > > > >
> > > > >
> > > > >>>>work.
> > > > >>>>
> > > > >>>>At Least With UPS, they know these things happen once in a
While,
> and
> > > > >>>>
> > > > >>>>
> > > > >>they
> > > > >>
> > > > >>
> > > > >>>>will cover you and get a claim started. Fed Ex would not Start a
> Claim
> > > > >>>>
> > > > >>>>
> > > > >>at
> > > > >>
> > > > >>
> > > > >>>>all. UPS has done this a couple of Times before for me in the
past
> in
> > > > >>>>
> > > > >>>>
> > > > >>same
> > > > >>
> > > > >>
> > > > >>>>Scenarios and never whined about it. I told this to the Fed Ex
> Guy,
> > > > >>>>
> > > > >>>>
> > > > >and
> > > > >
> > > > >
> > > > >>he
> > > > >>
> > > > >>
> > > > >>>>seemed not to care, and I told him I would never Ship ANYTHING
out
> FED
> > > > >>>>
> > > > >>>>
> > > > >>EX
> > > > >>
> > > > >>
> > > > >>>>because of this incident. He Seemed not to be interested in
losing
> me
> > > > >>>>
> > > > >>>>
> > > > >as
> > > > >
> > > > >
> > > > >>a
> > > > >>
> > > > >>
> > > > >>>>Customer or potential Customer. UPS and DHL I dont think would
> ever
> > > > >>>>
> > > > >>>>
> > > > >act
> > > > >
> > > > >
> > > > >>>this
> > > > >>>
> > > > >>>
> > > > >>>>Way.
> > > > >>>>
> > > > >>>>Steve Hearns
> > > > >>>>Technotronic Dimensions, NY [USA]
> > > > >>>>WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > > >>>>1-877-817-9885 (Voice / Fax Toll Free - US Only)
> > > > >>>>
> > > > >>>>
> > > > >>>>----- Original Message -----
> > > > >>>>From: <gulftech@xxxxxxxx>
> > > > >>>>To: <techassist@xxxxxxxxxxxxx>
> > > > >>>>Sent: Thursday, May 13, 2004 10:37 AM
> > > > >>>>Subject: [TechAssist] Airborne Express vs. UPS
> > > > >>>>
> > > > >>>>
> > > > >>>>We have before talked about reasons to avoid using UPS. Many of
> the
> > > > >>>>
> > > > >>>>boxes I get from UPS or at least partially crushed.
> > > > >>>>
> > > > >>>>I order often from Tritronics. When shipped by Airborne, I
> receive my
> > > > >>>>order in three days or less. Today, I called to check on an
order
> > > > >>>>
> > > > >>>>
> > > > >from
> > > > >
> > > > >
> > > > >>>>5/7. Was sent out 5/7 using UPS. Was told it is scheduled for
> > > > >>>>
> > > > >>>>
> > > > >>deliverly
> > > > >>
> > > > >>
> > > > >>>>today. Six days? Way too long, especially when the order
> contains
> > > > >>>>
> > > > >>>>
> > > > >>items
> > > > >>
> > > > >>
> > > > >>>>holding up a repair.
> > > > >>>>
> > > > >>>>Tritronics uses both UPS and Airborne, as well as the US Mail
for
> > > > >>>>
> > > > >>>>
> > > > >>certain
> > > > >>
> > > > >>
> > > > >>>>items. I will specify shipment by Airborne in the future.
> > > > >>>>
> > > > >>>>
> > > > >>>>Ken Smith
> > > > >>>>Gulf Technical Services
> > > > >>>>3034 Gulf Breeze Parkway
> > > > >>>>Gulf Breeze, FL 32563
> > > > >>>>850-934-8324 (Voice) 850-932-0819 (Fax)
> > > > >>>>
> > > > >>>>
> > > > >>>>________________________________________________________________
> > > > >>>>The best thing to hit the Internet in years - Juno SpeedBand!
> > > > >>>>Surf the Web up to FIVE TIMES FASTER!
> > > > >>>>Only $14.95/ month - visit www.juno.com to sign up today!
> > > > >>>>
> > > > >>>>
> > > > >>>>
> > > >
> > >
>
>>--------------------------------------------------------------------------
> > > > >>
> > > > >>
> > > > >>>--
> > > > >>>
> > > > >>>
> > > > >>>>-
> > > > >>>>Lost Password:
> > > > >>>>http://www.tech-assist.org and select "Login Problems?".
> > > > >>>>Email Archives:
> > > > >>>>//www.freelists.org/archives/techassist/
> > > > >>>>
> > > > >>>>
> > > > >>>>
> > > > >>>>
> > > > >>>>
> > > >
> > >
>
>>--------------------------------------------------------------------------
> > > > >>
> > > > >>
> > > > >>>---
> > > > >>>
> > > > >>>
> > > > >>>>Lost Password:
> > > > >>>>http://www.tech-assist.org and select "Login Problems?".
> > > > >>>>Email Archives:
> > > > >>>>//www.freelists.org/archives/techassist/
> > > > >>>>
> > > > >>>>
> > > > >>>
> > > > >>>
> > > >
> > >
>
>>--------------------------------------------------------------------------
> > > > >>--
> > > > >>
> > > > >>
> > > > >>>-
> > > > >>>Lost Password:
> > > > >>>http://www.tech-assist.org and select "Login Problems?".
> > > > >>>Email Archives:
> > > > >>>//www.freelists.org/archives/techassist/
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >>>
> > > >
> > >
>
>>--------------------------------------------------------------------------
> > > > >>---
> > > > >>
> > > > >>
> > > > >>>Lost Password:
> > > > >>>http://www.tech-assist.org and select "Login Problems?".
> > > > >>>Email Archives:
> > > > >>>//www.freelists.org/archives/techassist/
> > > > >>>
> > > > >>>
> > > >
> > >
>
>>--------------------------------------------------------------------------
> > > > >>
> > > > >>
> > > > >---
> > > > >
> > > > >
> > > > >>Lost Password:
> > > > >>http://www.tech-assist.org and select "Login Problems?".
> > > > >>Email Archives:
> > > > >>//www.freelists.org/archives/techassist/
> > > > >>
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > >
> > >
>
>---------------------------------------------------------------------------
> > > --
> > > > >Lost Password:
> > > > >http://www.tech-assist.org and select "Login Problems?".
> > > > >Email Archives:
> > > > >//www.freelists.org/archives/techassist/
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
>
> --------------------------------------------------------------------------
> > > ---
> > > > Lost Password:
> > > > http://www.tech-assist.org and select "Login Problems?".
> > > > Email Archives:
> > > > //www.freelists.org/archives/techassist/
> > > >
> > >
> >
>
> --------------------------------------------------------------------------
> ---
> > > Lost Password:
> > > http://www.tech-assist.org and select "Login Problems?".
> > > Email Archives:
> > > //www.freelists.org/archives/techassist/
> >
> > --
> >
> >
>
> --------------------------------------------------------------------------
> ---
> > Lost Password:
> > http://www.tech-assist.org and select "Login Problems?".
> > Email Archives:
> > //www.freelists.org/archives/techassist/
> >
>
>
> --------------------------------------------------------------------------
---
> Lost Password:
> http://www.tech-assist.org and select "Login Problems?".
> Email Archives:
> //www.freelists.org/archives/techassist/
-----------------------------------------------------------------------------
Lost Password:
http://www.tech-assist.org and select "Login Problems?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
