[TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
- From: "George" <grndmstrg@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 16 May 2004 02:07:34 -0700
How about a time when I received a hard-drive that shipped UPS and marked
"fragile electronic equipment handle with care", the idiot dumped the box to
the floor making a very loud noise and left. I was appalled when I later saw
that it was the hard-drive that was on order. I specify USPS Priority Mail
when ever possible, always received good service from the post office.
Recently I have been receiving Fed-Ex without any problems.
George
Afana Electronics
Moreno Valley, CA
----- Original Message -----
From: "J Silverman" <greentron@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, May 14, 2004 12:24 PM
Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> Sounds like a good way to make money! At least 50% of the monitors and
vcrs
> we shipped UPS would get damaged no matter how we packed them. Double and
> triple packing, bubble wrap, peanuts, etc. One dealer in Forest City NC
> refused to accept any stuff shipped UPS because it was always damaged in
> some way ( they used to bring the stuff to us for warranty service and I
had
> to tell them sorry shipping damage). So we could ship stuff insured and
ask
> for the opportunity value when they break it!
> It was such a pain in the neck fighting with UPS over shipping damage that
> we bought a van and ran a route in a 60 mile radius 3 days a week for many
> years, with about 50 items dropped off and 50 picked up each trip. When
the
> stuff got cheaper the volume fell off and we gradually discontinued the
> pickup service. We still ship camcorders but with 12 inchs of packing on
> each side they seem to survive the system.
> Jerry Silverman
> Greentron Inc
> 4 Newland Ave
> Greenville SC 29609
> 864 232 3889
> Fax 271 2080
> mailto:greentron@xxxxxxx
> ----- Original Message -----
> From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 13, 2004 7:41 PM
> Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
>
>
> > If I packaged the Item improperly, or whatever caused the Damage , was
> > clearly my fault, of Course. Why wouldnt I ?
> >
> > I didnt like the Fact that this Seller Actually WORKED For Fed ex, got a
> > Discounted Rate, and did not know how to pack up a Monitor. She basicly
> > admitted it was her fault, but would only recommend they pay me the
> Shipping
> > cost, plus what I bid for it on Ebay. The item was covered by Fed Ex for
> up
> > to $100.....so I dont see this as a problem at all as it had a Dollar
> Value
> > to me worth more than the Bidding price which is actually , believe it
or
> > not, why people buy on Ebay to begin with. If Someone buys a TV with a
> > broken control Button on Ebay and Recieves the Item with the Case all
> busted
> > up because of Improper Packing, the Buyer ought to be compensated -
> period.
> > Its not their Fault the ITEM was damaged in shipping, and if they are
> pissed
> > off, and ask for compensation under the $100 coverage on all their
> > shipments, what the heck is wrong with that? In their View, this was a
> Scam.
> >
> >
> >
> >
> > Steve Hearns
> > Technotronic Dimensions, NY [USA]
> > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > 1-877-817-9885 (Voice / Fax Toll Free - US Only)
> >
> > ----- Original Message -----
> > From: "J Silverman" <greentron@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 13, 2004 4:55 PM
> > Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> >
> >
> > Suppose you had an accident with a piece of a dealers store stock and
they
> > wanted you to reimburse them at the retail price. Would you do it?
> > Jerry Silverman
> > Greentron Inc
> > 4 Newland Ave
> > Greenville SC 29609
> > 864 232 3889
> > Fax 271 2080
> > mailto:greentron@xxxxxxx
> > ----- Original Message -----
> > From: "Technotronic Dimensions" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, May 13, 2004 12:42 PM
> > Subject: [TechAssist] Re: Airborne Express vs. UPS (And Fed EX!)
> >
> >
> > > I would take UPS over Fedex Ground any day. I bought a Broken Monitor
> on
> > > Ebay a while ago which had a fairly well known problem that was a
> > relatively
> > > easy fix. The Seller worked for Fed Ex, and got a discount on Ground
> > > Shipping. Problem was, she didnt know how to pack. Result was a
Monitor
> > > recieved with all the PC boadrs cracked apart.
> > >
> > > When I told her the Cost of replacing all these Boards From Samsung (
> > About
> > > $300) exceeded what a New Monitor Cost, and there was now more wrong
> with
> > > it than original problem, she was not to happy. I asked for
Compensation
> > for
> > > what I could have sold it for if I fixed it up and sold it locally,
only
> > > about $70 and She refused. She also would not cooperate With Fed EX ,
> and
> > > Fed Ex basicly sided with her, saying all I could recoup was the
> original
> > > price the monitor sold for when I won it , whch was like $15, +22
> > Shipping.
> > > They actually sent a Guy to inspect the Shipment - and it was a joke.
He
> > > didnt even want to view the Boards inside the monitor, just wanted to
> take
> > > it, and would not say that I would be getting a Claim going for
> > $70....they
> > > kept saying $37 all the time. Needless to Say I still have the monitor
> > here
> > > for when things are REALLY REALLY Slow, and I suppose I will try to
fix
> > the
> > > boards, but they are really badly damaged. Theres no guarantee they
will
> > > work.
> > >
> > > At Least With UPS, they know these things happen once in a While, and
> they
> > > will cover you and get a claim started. Fed Ex would not Start a Claim
> at
> > > all. UPS has done this a couple of Times before for me in the past in
> same
> > > Scenarios and never whined about it. I told this to the Fed Ex Guy,
and
> he
> > > seemed not to care, and I told him I would never Ship ANYTHING out FED
> EX
> > > because of this incident. He Seemed not to be interested in losing me
as
> a
> > > Customer or potential Customer. UPS and DHL I dont think would ever
act
> > this
> > > Way.
> > >
> > > Steve Hearns
> > > Technotronic Dimensions, NY [USA]
> > > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > 1-877-817-9885 (Voice / Fax Toll Free - US Only)
> > >
> > >
> > > ----- Original Message -----
> > > From: <gulftech@xxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, May 13, 2004 10:37 AM
> > > Subject: [TechAssist] Airborne Express vs. UPS
> > >
> > >
> > > We have before talked about reasons to avoid using UPS. Many of the
> > >
> > > boxes I get from UPS or at least partially crushed.
> > >
> > > I order often from Tritronics. When shipped by Airborne, I receive my
> > > order in three days or less. Today, I called to check on an order
from
> > > 5/7. Was sent out 5/7 using UPS. Was told it is scheduled for
> deliverly
> > > today. Six days? Way too long, especially when the order contains
> items
> > > holding up a repair.
> > >
> > > Tritronics uses both UPS and Airborne, as well as the US Mail for
> certain
> > > items. I will specify shipment by Airborne in the future.
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL 32563
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > >
> > > ________________________________________________________________
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> > >
> >
>
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