[TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved???
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 21 Aug 2004 10:33:45 -0500
Hi mom!
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Doug Keller wrote:
> Don't make me have to stop this list!
>
> Mom
>
>
> DICKSTV wrote:
>
>
>>Leonard,
>>First off ... his name is Gerry McCann. Not McCall
>>Second NSA has NOTHING to do with NESDA.
>>Granted there are some NESDA members , past and present,
>>that are affilitated with NSA.
>>BUT IT IS NOT THE NESDA OFFICERS.
>>
>>So in closing,
>>Get you facts straight ... before you open your yap !
>>
>>T. Clancy Harms
>>NESDA member since man created Leisure suits !
>>
>>Dick's Radio & TV, Inc.
>>2319 West Clay St.
>>St. Charles, MO. 63301
>>(636)-724-5055
>>(636)-724-5531 fax
>>email; dicksradiotv@xxxxxxxxxx
>>----- Original Message -----
>>From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
>>To: <techassist@xxxxxxxxxxxxx>
>>Sent: Friday, August 20, 2004 8:44 PM
>>Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer???
>>NESDA top Brass involved???
>>
>>
>>
>>
>>
>>>The service industry is changing. The independent servicer is in the same
>>>position that independent retailers have been in for years. You have to
>>>find a niche where you can offer something that the big corporations
>>>
>>>
>>
>>cannot.
>>
>>
>>
>>>As they move to board swappers instead of technicians, the fact is that
>>>
>>>
>>
>>the
>>
>>
>>
>>>need for what many of us do now will be much less in demand.
>>>
>>>
>>
>>Consolidation
>>
>>
>>
>>>is a natural consequence.
>>>
>>>What seems distasteful to me is the "private" nature of this NSA Corp
>>>
>>>
>>
>>while
>>
>>
>>
>>>principals appear to be among the officers of NESDA. I have never been a
>>>NESDA member, though for a couple of decades I have tried to find benefit
>>>
>>>
>>
>>in
>>
>>
>>
>>>joining. I never found a good enough reason to be involved with NESDA.
>>>
>>>
>>
>>It
>>
>>
>>
>>>always seemed to reek of the good ole boy politics of my home state,
>>>Louisiana, also the home of Mr. McCall. Seems like my gut feeling may
>>>
>>>
>>
>>have
>>
>>
>>
>>>been correct.
>>>
>>>I run a service shop for a single store retailer that specializes in
>>>
>>>
>>
>>custom
>>
>>
>>
>>>installation and mostly mid to high end audio, video, and home automation.
>>>The way that they compete with the big "whorehouses" is to offer a level
>>>
>>>
>>
>>of
>>
>>
>>
>>>service and integration that the big guys with there $8/hour employees
>>>cannot. We try to do the same in the service department and a lot of our
>>>work is crossing over with the installation department. In fact, I have a
>>>tech that I am cross-training as an installer specifically for this
>>>
>>>
>>
>>reason.
>>
>>
>>
>>>We have to be able to solve problems that go beyond fixing the set and the
>>>installers need more technical capability.
>>>
>>>The IBMs and others will learn what Optoma (they contracted with Decision
>>>One for all of their service initially and now are scrambling to set up
>>>independents) and others have, that an IT/board swapping operation is
>>>inefficient and in many ways ineffective. They will end up exchanging too
>>>many sets and the cost of service will be too high to sustain the lowball
>>>prices on the sales end. Samsung is learning this now with their DLP and
>>>PDP systems. If they don't maintain more effective service networks they
>>>will end up losing sales in the end.
>>>
>>>There will always be a place for the independent, just don't expect the
>>>gravy like the past and know that we will have to become better and more
>>>efficient at what we do to survive. The fact is, many are not very good
>>>
>>>
>>
>>at
>>
>>
>>
>>>learning new things nor at the kind of integrated customer service that
>>>
>>>
>>
>>the
>>
>>
>>
>>>independent servicer will have to be doing in the future. But then, as
>>>
>>>
>>
>>the
>>
>>
>>
>>>old hands retire away, there are very few new techs coming along to do the
>>>work who are skilled enough to survive in an independent shop.
>>>
>>>The cream will rise...I still believe in the free market. Let IBM and NSA
>>>do their thing. As for NESDA, I never needed it. It is a shame that it
>>>never became what it should have, but that is partly due to the reluctance
>>>of members to set the bar higher for themselves. In that respect McCall
>>>
>>>
>>
>>has
>>
>>
>>
>>>always been right, IIRC, he has always pushed for higher standards.
>>>
>>>Leonard Caillouet
>>>Electronics World
>>>1261 NW 76 Blvd
>>>Gainesville, FL 32606
>>>352-332-5608
>>>FAX 352-332-5668
>>>
>>>
>>>----- Original Message -----
>>>From: "Ty" <ty1k@xxxxxxxxxxx>
>>>To: "Techassist" <techassist@xxxxxxxxxxxxx>
>>>Sent: Friday, August 20, 2004 6:17 PM
>>>Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide Servicer???
>>>NESDA top Brass involved???
>>>
>>>
>>>
>>>
>>>
>>>>The big Hubbub at NESDA!
>>>>This is an interesting thread which is developing on the NESDA Net.
>>>>It pertains to all Independent Servicers.
>>>>Another entity is being setup for "National Service" to cut us out of
>>>>
>>>>
>>
>>the
>>
>>
>>
>>>>picture?
>>>>IS NESDA Involved?
>>>>To see it, go to this address:
>>>>http://www.tech-assist.org/NESDA.pdf
>>>>
>>>>I will update it as things develop.
>>>>
>>>>Ty
>>>>
>>>>Tiberius Kraemer
>>>>BLUE STAR ELECTRONICS
>>>>3312 Silverton Rd. NE
>>>>Salem, Oregon
>>>>Phone: 503 391 1491
>>>>Mailto:ty1k@xxxxxxxxxxx
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>--------------------------------------------------------------------------
>>>---
>>>
>>>
>>
>>
>>
>
>
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