[TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved???
- From: "becyn" <becyn@xxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 23 Aug 2004 10:59:44 -0400
Yes, there are some very good folks in the NESDA membership.
However, remaining a "member in good standing" requires that you pay your
dues and keep your mouth shut.
'Reasoned discourse" or debate on important issues are TABOO!
An angry response like what Leonard received from Clancy is more the norm
than the exception, unfortunately.
Been there, done that!
NESDA will do (or not do) what it pleases. I saw no reason to stay in an
organization that does not want input from it's members.
They wouldn't even let me participate on a committee! Then again, the
committies are comprised of present and ex-office holders.
Talk about "stacking the deck", it doesn't any more stacked than that!
Jim McVey
McVey Alltronix
327 Broadway
Newburgh N.Y. 12550
Factory authorized
service for over 20
major brands.
845 561 8383
----- Original Message -----
From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 21, 2004 11:57 PM
Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer???
NESDA top Brass involved???
> Leonard,
> Fact is, hundreds of technicians, manufacturers, TPA's, suppliers, see the
value in NESDA.
> These are folks dedicate to the service industry. Many of them are here to
make friends and be supportive
> of others.
> Since my involvement, I have met great people, many I call my friends. My
business has grown since being a
> member. The dues I pay have been returned to me in many ways...you can't
put a price on a great
> friendship. Some of these guys I have never met, but they have spent hours
on the phone with me.
> The technical help, literature, parts I have gotten has been great.;
> Techassist, and it's members are awesome as well. Between the two, I have
unimaginable help...when I need
> it...and not just the technical end.
> You can get a free trial membership..but if you simply sit back and do
nothing, or wait for the benefits
> of membership to come to you..it won't happen. If you look closely, you
will see the value.
> Jeff
> --
> Intrepid Video TV/VCR Repair
> 263 S Front St, Steelton PA 17113
> 717-939-7708; (F) 717-564-4952
> www.intrepid-video.com www.tech-repair.net
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 21, 2004 12:54 PM
> Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
Servicer???
> NESDA top Brass involved???
>
>
> > You are correct, I mis-typed the name, thinking of a local servicer
here,
> > sorry. If you read the whole post, I gave him credit for his attempts
to
> > professionalize the business. I have no sympathy for his refusal to
> > identify those involved in NSA and feel this is a disservice to the
> members
> > of NESDA and is reflective of why I have never been able to justify
> > membership.
> >
> > In never equated NESDA with NSA. I agreed with the concern suggested
for
> > the effects on members. It was clear from the post and the link that at
> > least one officer or board member, or at least a member of influence is
> > involved in NSA and what I meant was that mixing the two up does seem
like
> a
> > conflict of interest and not coming clean openly about who is involved
> > "stinks". I said it reminds me of LA politics and that remains my
> opinion.
> > For that I am not sorry.
> >
> > Read the entire post and read the link that Ty provided and you might
get
> > the context of my remarks and you might check your own facts.
> >
> > If you have some points to make on the value of NESDA membership I would
> > love to hear them. Like I have posted before, I would love to be able
to
> > justify the membership, but can't find a reason to, even after
repeatedly
> > looking for one for a couple of decades. Reasoned discourse is an
> important
> > thing, particularly as the business is changing so much. Do you have
some
> > constructive comments? I am not interested in a pissing match.
> >
> > Leonard Caillouet
> > Electronics World
> > 1261 NW 76 Blvd
> > Gainesville, FL 32606
> > 352-332-5608
> > FAX 352-332-5668
> >
> >
> >
> > ----- Original Message -----
> > From: "DICKSTV" <dicksradiotv@xxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, August 21, 2004 10:28 AM
> > Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
> Servicer???
> > NESDA top Brass involved???
> >
> >
> > > Leonard,
> > > First off ... his name is Gerry McCann. Not McCall
> > > Second NSA has NOTHING to do with NESDA.
> > > Granted there are some NESDA members , past and present,
> > > that are affilitated with NSA.
> > > BUT IT IS NOT THE NESDA OFFICERS.
> > >
> > > So in closing,
> > > Get you facts straight ... before you open your yap !
> > >
> > > T. Clancy Harms
> > > NESDA member since man created Leisure suits !
> > >
> > > Dick's Radio & TV, Inc.
> > > 2319 West Clay St.
> > > St. Charles, MO. 63301
> > > (636)-724-5055
> > > (636)-724-5531 fax
> > > email; dicksradiotv@xxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Friday, August 20, 2004 8:44 PM
> > > Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
> > Servicer???
> > > NESDA top Brass involved???
> > >
> > >
> > > > The service industry is changing. The independent servicer is in
the
> > same
> > > > position that independent retailers have been in for years. You
have
> to
> > > > find a niche where you can offer something that the big corporations
> > > cannot.
> > > > As they move to board swappers instead of technicians, the fact is
> that
> > > the
> > > > need for what many of us do now will be much less in demand.
> > > Consolidation
> > > > is a natural consequence.
> > > >
> > > > What seems distasteful to me is the "private" nature of this NSA
Corp
> > > while
> > > > principals appear to be among the officers of NESDA. I have never
> been
> > a
> > > > NESDA member, though for a couple of decades I have tried to find
> > benefit
> > > in
> > > > joining. I never found a good enough reason to be involved with
> NESDA.
> > > It
> > > > always seemed to reek of the good ole boy politics of my home state,
> > > > Louisiana, also the home of Mr. McCall. Seems like my gut feeling
may
> > > have
> > > > been correct.
> > > >
> > > > I run a service shop for a single store retailer that specializes in
> > > custom
> > > > installation and mostly mid to high end audio, video, and home
> > automation.
> > > > The way that they compete with the big "whorehouses" is to offer a
> level
> > > of
> > > > service and integration that the big guys with there $8/hour
employees
> > > > cannot. We try to do the same in the service department and a lot
of
> > our
> > > > work is crossing over with the installation department. In fact, I
> have
> > a
> > > > tech that I am cross-training as an installer specifically for this
> > > reason.
> > > > We have to be able to solve problems that go beyond fixing the set
and
> > the
> > > > installers need more technical capability.
> > > >
> > > > The IBMs and others will learn what Optoma (they contracted with
> > Decision
> > > > One for all of their service initially and now are scrambling to set
> up
> > > > independents) and others have, that an IT/board swapping operation
is
> > > > inefficient and in many ways ineffective. They will end up
exchanging
> > too
> > > > many sets and the cost of service will be too high to sustain the
> > lowball
> > > > prices on the sales end. Samsung is learning this now with their
DLP
> > and
> > > > PDP systems. If they don't maintain more effective service networks
> > they
> > > > will end up losing sales in the end.
> > > >
> > > > There will always be a place for the independent, just don't expect
> the
> > > > gravy like the past and know that we will have to become better and
> more
> > > > efficient at what we do to survive. The fact is, many are not very
> good
> > > at
> > > > learning new things nor at the kind of integrated customer service
> that
> > > the
> > > > independent servicer will have to be doing in the future. But then,
> as
> > > the
> > > > old hands retire away, there are very few new techs coming along to
do
> > the
> > > > work who are skilled enough to survive in an independent shop.
> > > >
> > > > The cream will rise...I still believe in the free market. Let IBM
and
> > NSA
> > > > do their thing. As for NESDA, I never needed it. It is a shame
that
> it
> > > > never became what it should have, but that is partly due to the
> > reluctance
> > > > of members to set the bar higher for themselves. In that respect
> McCall
> > > has
> > > > always been right, IIRC, he has always pushed for higher standards.
> > > >
> > > > Leonard Caillouet
> > > > Electronics World
> > > > 1261 NW 76 Blvd
> > > > Gainesville, FL 32606
> > > > 352-332-5608
> > > > FAX 352-332-5668
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "Ty" <ty1k@xxxxxxxxxxx>
> > > > To: "Techassist" <techassist@xxxxxxxxxxxxx>
> > > > Sent: Friday, August 20, 2004 6:17 PM
> > > > Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide
> Servicer???
> > > > NESDA top Brass involved???
> > > >
> > > >
> > > > > The big Hubbub at NESDA!
> > > > > This is an interesting thread which is developing on the NESDA
Net.
> > > > > It pertains to all Independent Servicers.
> > > > > Another entity is being setup for "National Service" to cut us out
> of
> > > the
> > > > > picture?
> > > > > IS NESDA Involved?
> > > > > To see it, go to this address:
> > > > > http://www.tech-assist.org/NESDA.pdf
> > > > >
> > > > > I will update it as things develop.
> > > > >
> > > > > Ty
> > > > >
> > > > > Tiberius Kraemer
> > > > > BLUE STAR ELECTRONICS
> > > > > 3312 Silverton Rd. NE
> > > > > Salem, Oregon
> > > > > Phone: 503 391 1491
> > > > > Mailto:ty1k@xxxxxxxxxxx
> > > > >
> > > > >
> > > > >
> > > >
> > >
> >
>
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