[TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved???
- From: Edward Gaidies <teltek3@xxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Fri, 20 Aug 2004 21:55:39 -0400
Good Post;
But I refuse to buy Priority Test Equipment, as I did in the
past..Chipper Checker..TAD001..this is all crap.
I have an Eprom Programmer...and they better stick to my standard.
BTW.Anyone wanting to become an ASC for RCA...I have all the Color
Generators, "Cheap"
Ed Gaidies
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
On 20-Aug-04, at 9:44 PM, Leonard Caillouet wrote:
> The service industry is changing. The independent servicer is in the
> same
> position that independent retailers have been in for years. You have
> to
> find a niche where you can offer something that the big corporations
> cannot.
> As they move to board swappers instead of technicians, the fact is
> that the
> need for what many of us do now will be much less in demand.
> Consolidation
> is a natural consequence.
>
> What seems distasteful to me is the "private" nature of this NSA Corp
> while
> principals appear to be among the officers of NESDA. I have never
> been a
> NESDA member, though for a couple of decades I have tried to find
> benefit in
> joining. I never found a good enough reason to be involved with
> NESDA. It
> always seemed to reek of the good ole boy politics of my home state,
> Louisiana, also the home of Mr. McCall. Seems like my gut feeling may
> have
> been correct.
>
> I run a service shop for a single store retailer that specializes in
> custom
> installation and mostly mid to high end audio, video, and home
> automation.
> The way that they compete with the big "whorehouses" is to offer a
> level of
> service and integration that the big guys with there $8/hour employees
> cannot. We try to do the same in the service department and a lot of
> our
> work is crossing over with the installation department. In fact, I
> have a
> tech that I am cross-training as an installer specifically for this
> reason.
> We have to be able to solve problems that go beyond fixing the set and
> the
> installers need more technical capability.
>
> The IBMs and others will learn what Optoma (they contracted with
> Decision
> One for all of their service initially and now are scrambling to set up
> independents) and others have, that an IT/board swapping operation is
> inefficient and in many ways ineffective. They will end up exchanging
> too
> many sets and the cost of service will be too high to sustain the
> lowball
> prices on the sales end. Samsung is learning this now with their DLP
> and
> PDP systems. If they don't maintain more effective service networks
> they
> will end up losing sales in the end.
>
> There will always be a place for the independent, just don't expect the
> gravy like the past and know that we will have to become better and
> more
> efficient at what we do to survive. The fact is, many are not very
> good at
> learning new things nor at the kind of integrated customer service
> that the
> independent servicer will have to be doing in the future. But then,
> as the
> old hands retire away, there are very few new techs coming along to do
> the
> work who are skilled enough to survive in an independent shop.
>
> The cream will rise...I still believe in the free market. Let IBM and
> NSA
> do their thing. As for NESDA, I never needed it. It is a shame that
> it
> never became what it should have, but that is partly due to the
> reluctance
> of members to set the bar higher for themselves. In that respect
> McCall has
> always been right, IIRC, he has always pushed for higher standards.
>
> Leonard Caillouet
> Electronics World
> 1261 NW 76 Blvd
> Gainesville, FL 32606
> 352-332-5608
> FAX 352-332-5668
>
>
> ----- Original Message -----
> From: "Ty" <ty1k@xxxxxxxxxxx>
> To: "Techassist" <techassist@xxxxxxxxxxxxx>
> Sent: Friday, August 20, 2004 6:17 PM
> Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide
> Servicer???
> NESDA top Brass involved???
>
>
>> The big Hubbub at NESDA!
>> This is an interesting thread which is developing on the NESDA Net.
>> It pertains to all Independent Servicers.
>> Another entity is being setup for "National Service" to cut us out of
>> the
>> picture?
>> IS NESDA Involved?
>> To see it, go to this address:
>> http://www.tech-assist.org/NESDA.pdf
>>
>> I will update it as things develop.
>>
>> Ty
>>
>> Tiberius Kraemer
>> BLUE STAR ELECTRONICS
>> 3312 Silverton Rd. NE
>> Salem, Oregon
>> Phone: 503 391 1491
>> Mailto:ty1k@xxxxxxxxxxx
>>
>>
>>
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