[TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved???
- From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 21 Aug 2004 10:39:09 -0400
Ah..yes. Diplomacy and Politics don't always travel together, do they?;-)
-Ed-
Tel-Tek Electronics
Ontario-Canada
teltek3@xxxxxxxxxxxx
Ask me about the Tech Repair CD.
----- Original Message -----
From: "DICKSTV" <dicksradiotv@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 21, 2004 10:28 AM
Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer???
NESDA top Brass involved???
> Leonard,
> First off ... his name is Gerry McCann. Not McCall
> Second NSA has NOTHING to do with NESDA.
> Granted there are some NESDA members , past and present,
> that are affilitated with NSA.
> BUT IT IS NOT THE NESDA OFFICERS.
>
> So in closing,
> Get you facts straight ... before you open your yap !
>
> T. Clancy Harms
> NESDA member since man created Leisure suits !
>
> Dick's Radio & TV, Inc.
> 2319 West Clay St.
> St. Charles, MO. 63301
> (636)-724-5055
> (636)-724-5531 fax
> email; dicksradiotv@xxxxxxxxxx
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, August 20, 2004 8:44 PM
> Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
Servicer???
> NESDA top Brass involved???
>
>
> > The service industry is changing. The independent servicer is in the
same
> > position that independent retailers have been in for years. You have to
> > find a niche where you can offer something that the big corporations
> cannot.
> > As they move to board swappers instead of technicians, the fact is that
> the
> > need for what many of us do now will be much less in demand.
> Consolidation
> > is a natural consequence.
> >
> > What seems distasteful to me is the "private" nature of this NSA Corp
> while
> > principals appear to be among the officers of NESDA. I have never been
a
> > NESDA member, though for a couple of decades I have tried to find
benefit
> in
> > joining. I never found a good enough reason to be involved with NESDA.
> It
> > always seemed to reek of the good ole boy politics of my home state,
> > Louisiana, also the home of Mr. McCall. Seems like my gut feeling may
> have
> > been correct.
> >
> > I run a service shop for a single store retailer that specializes in
> custom
> > installation and mostly mid to high end audio, video, and home
automation.
> > The way that they compete with the big "whorehouses" is to offer a level
> of
> > service and integration that the big guys with there $8/hour employees
> > cannot. We try to do the same in the service department and a lot of
our
> > work is crossing over with the installation department. In fact, I have
a
> > tech that I am cross-training as an installer specifically for this
> reason.
> > We have to be able to solve problems that go beyond fixing the set and
the
> > installers need more technical capability.
> >
> > The IBMs and others will learn what Optoma (they contracted with
Decision
> > One for all of their service initially and now are scrambling to set up
> > independents) and others have, that an IT/board swapping operation is
> > inefficient and in many ways ineffective. They will end up exchanging
too
> > many sets and the cost of service will be too high to sustain the
lowball
> > prices on the sales end. Samsung is learning this now with their DLP
and
> > PDP systems. If they don't maintain more effective service networks
they
> > will end up losing sales in the end.
> >
> > There will always be a place for the independent, just don't expect the
> > gravy like the past and know that we will have to become better and more
> > efficient at what we do to survive. The fact is, many are not very good
> at
> > learning new things nor at the kind of integrated customer service that
> the
> > independent servicer will have to be doing in the future. But then, as
> the
> > old hands retire away, there are very few new techs coming along to do
the
> > work who are skilled enough to survive in an independent shop.
> >
> > The cream will rise...I still believe in the free market. Let IBM and
NSA
> > do their thing. As for NESDA, I never needed it. It is a shame that it
> > never became what it should have, but that is partly due to the
reluctance
> > of members to set the bar higher for themselves. In that respect McCall
> has
> > always been right, IIRC, he has always pushed for higher standards.
> >
> > Leonard Caillouet
> > Electronics World
> > 1261 NW 76 Blvd
> > Gainesville, FL 32606
> > 352-332-5608
> > FAX 352-332-5668
> >
> >
> > ----- Original Message -----
> > From: "Ty" <ty1k@xxxxxxxxxxx>
> > To: "Techassist" <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, August 20, 2004 6:17 PM
> > Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide Servicer???
> > NESDA top Brass involved???
> >
> >
> > > The big Hubbub at NESDA!
> > > This is an interesting thread which is developing on the NESDA Net.
> > > It pertains to all Independent Servicers.
> > > Another entity is being setup for "National Service" to cut us out of
> the
> > > picture?
> > > IS NESDA Involved?
> > > To see it, go to this address:
> > > http://www.tech-assist.org/NESDA.pdf
> > >
> > > I will update it as things develop.
> > >
> > > Ty
> > >
> > > Tiberius Kraemer
> > > BLUE STAR ELECTRONICS
> > > 3312 Silverton Rd. NE
> > > Salem, Oregon
> > > Phone: 503 391 1491
> > > Mailto:ty1k@xxxxxxxxxxx
> > >
> > >
> > >
> >
>
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