Are we there yet? Sorry, I just couldn't resist;-) John Myers Myers TV Service Since 1984 Alliance, OH ph 330-821-6545 myers_tv@xxxxxxxxxxxxx www.alliancetvrepair.com ----- Original Message ----- From: "Doug Keller" <dek@xxxxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Saturday, August 21, 2004 10:45 AM Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved??? > Don't make me have to stop this list! > > Mom > > > DICKSTV wrote: > > >Leonard, > >First off ... his name is Gerry McCann. Not McCall > >Second NSA has NOTHING to do with NESDA. > >Granted there are some NESDA members , past and present, > >that are affilitated with NSA. > >BUT IT IS NOT THE NESDA OFFICERS. > > > >So in closing, > >Get you facts straight ... before you open your yap ! > > > >T. Clancy Harms > >NESDA member since man created Leisure suits ! > > > >Dick's Radio & TV, Inc. > >2319 West Clay St. > >St. Charles, MO. 63301 > >(636)-724-5055 > >(636)-724-5531 fax > >email; dicksradiotv@xxxxxxxxxx > >----- Original Message ----- > >From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx> > >To: <techassist@xxxxxxxxxxxxx> > >Sent: Friday, August 20, 2004 8:44 PM > >Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? > >NESDA top Brass involved??? > > > > > > > > > >>The service industry is changing. The independent servicer is in the same > >>position that independent retailers have been in for years. You have to > >>find a niche where you can offer something that the big corporations > >> > >> > >cannot. > > > > > >>As they move to board swappers instead of technicians, the fact is that > >> > >> > >the > > > > > >>need for what many of us do now will be much less in demand. > >> > >> > >Consolidation > > > > > >>is a natural consequence. > >> > >>What seems distasteful to me is the "private" nature of this NSA Corp > >> > >> > >while > > > > > >>principals appear to be among the officers of NESDA. I have never been a > >>NESDA member, though for a couple of decades I have tried to find benefit > >> > >> > >in > > > > > >>joining. I never found a good enough reason to be involved with NESDA. > >> > >> > >It > > > > > >>always seemed to reek of the good ole boy politics of my home state, > >>Louisiana, also the home of Mr. McCall. Seems like my gut feeling may > >> > >> > >have > > > > > >>been correct. > >> > >>I run a service shop for a single store retailer that specializes in > >> > >> > >custom > > > > > >>installation and mostly mid to high end audio, video, and home automation. > >>The way that they compete with the big "whorehouses" is to offer a level > >> > >> > >of > > > > > >>service and integration that the big guys with there $8/hour employees > >>cannot. We try to do the same in the service department and a lot of our > >>work is crossing over with the installation department. In fact, I have a > >>tech that I am cross-training as an installer specifically for this > >> > >> > >reason. > > > > > >>We have to be able to solve problems that go beyond fixing the set and the > >>installers need more technical capability. > >> > >>The IBMs and others will learn what Optoma (they contracted with Decision > >>One for all of their service initially and now are scrambling to set up > >>independents) and others have, that an IT/board swapping operation is > >>inefficient and in many ways ineffective. They will end up exchanging too > >>many sets and the cost of service will be too high to sustain the lowball > >>prices on the sales end. Samsung is learning this now with their DLP and > >>PDP systems. If they don't maintain more effective service networks they > >>will end up losing sales in the end. > >> > >>There will always be a place for the independent, just don't expect the > >>gravy like the past and know that we will have to become better and more > >>efficient at what we do to survive. The fact is, many are not very good > >> > >> > >at > > > > > >>learning new things nor at the kind of integrated customer service that > >> > >> > >the > > > > > >>independent servicer will have to be doing in the future. But then, as > >> > >> > >the > > > > > >>old hands retire away, there are very few new techs coming along to do the > >>work who are skilled enough to survive in an independent shop. > >> > >>The cream will rise...I still believe in the free market. Let IBM and NSA > >>do their thing. As for NESDA, I never needed it. It is a shame that it > >>never became what it should have, but that is partly due to the reluctance > >>of members to set the bar higher for themselves. In that respect McCall > >> > >> > >has > > > > > >>always been right, IIRC, he has always pushed for higher standards. > >> > >>Leonard Caillouet > >>Electronics World > >>1261 NW 76 Blvd > >>Gainesville, FL 32606 > >>352-332-5608 > >>FAX 352-332-5668 > >> > >> > >>----- Original Message ----- > >>From: "Ty" <ty1k@xxxxxxxxxxx> > >>To: "Techassist" <techassist@xxxxxxxxxxxxx> > >>Sent: Friday, August 20, 2004 6:17 PM > >>Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide Servicer??? > >>NESDA top Brass involved??? > >> > >> > >> > >> > >>>The big Hubbub at NESDA! > >>>This is an interesting thread which is developing on the NESDA Net. > >>>It pertains to all Independent Servicers. > >>>Another entity is being setup for "National Service" to cut us out of > >>> > >>> > >the > > > > > >>>picture? > >>>IS NESDA Involved? > >>>To see it, go to this address: > >>>http://www.tech-assist.org/NESDA.pdf > >>> > >>>I will update it as things develop. > >>> > >>>Ty > >>> > >>>Tiberius Kraemer > >>>BLUE STAR ELECTRONICS > >>>3312 Silverton Rd. NE > >>>Salem, Oregon > >>>Phone: 503 391 1491 > >>>Mailto:ty1k@xxxxxxxxxxx > >>> > >>> > >>> > >>> > >>> > >>-------------------------------------------------------------------------- > >>--- > >> > >> > > > > > > -------------------------------------------------------------------------- --- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/