[TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer??? NESDA top Brass involved???
- From: Al L <alleathe@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 21 Aug 2004 14:27:01 -0400
NESDA provides training and help worth much more than the dues,also have
great conventions.You make contacts that last a lifetime.There were other
posts and one of the NSA members is Bill Sims.E mail me privately for
details.
----- Original Message -----
From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, August 21, 2004 12:54 PM
Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide Servicer???
NESDA top Brass involved???
> You are correct, I mis-typed the name, thinking of a local servicer here,
> sorry. If you read the whole post, I gave him credit for his attempts to
> professionalize the business. I have no sympathy for his refusal to
> identify those involved in NSA and feel this is a disservice to the
members
> of NESDA and is reflective of why I have never been able to justify
> membership.
>
> In never equated NESDA with NSA. I agreed with the concern suggested for
> the effects on members. It was clear from the post and the link that at
> least one officer or board member, or at least a member of influence is
> involved in NSA and what I meant was that mixing the two up does seem like
a
> conflict of interest and not coming clean openly about who is involved
> "stinks". I said it reminds me of LA politics and that remains my
opinion.
> For that I am not sorry.
>
> Read the entire post and read the link that Ty provided and you might get
> the context of my remarks and you might check your own facts.
>
> If you have some points to make on the value of NESDA membership I would
> love to hear them. Like I have posted before, I would love to be able to
> justify the membership, but can't find a reason to, even after repeatedly
> looking for one for a couple of decades. Reasoned discourse is an
important
> thing, particularly as the business is changing so much. Do you have some
> constructive comments? I am not interested in a pissing match.
>
> Leonard Caillouet
> Electronics World
> 1261 NW 76 Blvd
> Gainesville, FL 32606
> 352-332-5608
> FAX 352-332-5668
>
>
>
> ----- Original Message -----
> From: "DICKSTV" <dicksradiotv@xxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, August 21, 2004 10:28 AM
> Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
Servicer???
> NESDA top Brass involved???
>
>
> > Leonard,
> > First off ... his name is Gerry McCann. Not McCall
> > Second NSA has NOTHING to do with NESDA.
> > Granted there are some NESDA members , past and present,
> > that are affilitated with NSA.
> > BUT IT IS NOT THE NESDA OFFICERS.
> >
> > So in closing,
> > Get you facts straight ... before you open your yap !
> >
> > T. Clancy Harms
> > NESDA member since man created Leisure suits !
> >
> > Dick's Radio & TV, Inc.
> > 2319 West Clay St.
> > St. Charles, MO. 63301
> > (636)-724-5055
> > (636)-724-5531 fax
> > email; dicksradiotv@xxxxxxxxxx
> > ----- Original Message -----
> > From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, August 20, 2004 8:44 PM
> > Subject: [TechAssist] Re: MEMBERS IN GENERAL! Another Nationwide
> Servicer???
> > NESDA top Brass involved???
> >
> >
> > > The service industry is changing. The independent servicer is in the
> same
> > > position that independent retailers have been in for years. You have
to
> > > find a niche where you can offer something that the big corporations
> > cannot.
> > > As they move to board swappers instead of technicians, the fact is
that
> > the
> > > need for what many of us do now will be much less in demand.
> > Consolidation
> > > is a natural consequence.
> > >
> > > What seems distasteful to me is the "private" nature of this NSA Corp
> > while
> > > principals appear to be among the officers of NESDA. I have never
been
> a
> > > NESDA member, though for a couple of decades I have tried to find
> benefit
> > in
> > > joining. I never found a good enough reason to be involved with
NESDA.
> > It
> > > always seemed to reek of the good ole boy politics of my home state,
> > > Louisiana, also the home of Mr. McCall. Seems like my gut feeling may
> > have
> > > been correct.
> > >
> > > I run a service shop for a single store retailer that specializes in
> > custom
> > > installation and mostly mid to high end audio, video, and home
> automation.
> > > The way that they compete with the big "whorehouses" is to offer a
level
> > of
> > > service and integration that the big guys with there $8/hour employees
> > > cannot. We try to do the same in the service department and a lot of
> our
> > > work is crossing over with the installation department. In fact, I
have
> a
> > > tech that I am cross-training as an installer specifically for this
> > reason.
> > > We have to be able to solve problems that go beyond fixing the set and
> the
> > > installers need more technical capability.
> > >
> > > The IBMs and others will learn what Optoma (they contracted with
> Decision
> > > One for all of their service initially and now are scrambling to set
up
> > > independents) and others have, that an IT/board swapping operation is
> > > inefficient and in many ways ineffective. They will end up exchanging
> too
> > > many sets and the cost of service will be too high to sustain the
> lowball
> > > prices on the sales end. Samsung is learning this now with their DLP
> and
> > > PDP systems. If they don't maintain more effective service networks
> they
> > > will end up losing sales in the end.
> > >
> > > There will always be a place for the independent, just don't expect
the
> > > gravy like the past and know that we will have to become better and
more
> > > efficient at what we do to survive. The fact is, many are not very
good
> > at
> > > learning new things nor at the kind of integrated customer service
that
> > the
> > > independent servicer will have to be doing in the future. But then,
as
> > the
> > > old hands retire away, there are very few new techs coming along to do
> the
> > > work who are skilled enough to survive in an independent shop.
> > >
> > > The cream will rise...I still believe in the free market. Let IBM and
> NSA
> > > do their thing. As for NESDA, I never needed it. It is a shame that
it
> > > never became what it should have, but that is partly due to the
> reluctance
> > > of members to set the bar higher for themselves. In that respect
McCall
> > has
> > > always been right, IIRC, he has always pushed for higher standards.
> > >
> > > Leonard Caillouet
> > > Electronics World
> > > 1261 NW 76 Blvd
> > > Gainesville, FL 32606
> > > 352-332-5608
> > > FAX 352-332-5668
> > >
> > >
> > > ----- Original Message -----
> > > From: "Ty" <ty1k@xxxxxxxxxxx>
> > > To: "Techassist" <techassist@xxxxxxxxxxxxx>
> > > Sent: Friday, August 20, 2004 6:17 PM
> > > Subject: [TechAssist] MEMBERS IN GENERAL! Another Nationwide
Servicer???
> > > NESDA top Brass involved???
> > >
> > >
> > > > The big Hubbub at NESDA!
> > > > This is an interesting thread which is developing on the NESDA Net.
> > > > It pertains to all Independent Servicers.
> > > > Another entity is being setup for "National Service" to cut us out
of
> > the
> > > > picture?
> > > > IS NESDA Involved?
> > > > To see it, go to this address:
> > > > http://www.tech-assist.org/NESDA.pdf
> > > >
> > > > I will update it as things develop.
> > > >
> > > > Ty
> > > >
> > > > Tiberius Kraemer
> > > > BLUE STAR ELECTRONICS
> > > > 3312 Silverton Rd. NE
> > > > Salem, Oregon
> > > > Phone: 503 391 1491
> > > > Mailto:ty1k@xxxxxxxxxxx
> > > >
> > > >
> > > >
> > >
> >
>
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