I'm sure somebody said to Carolyn, or she has heard words to the effect, "friends don't let friends use AOL" Others say AOL is great for some persons. People do what they do. In the past, users had to follow very specific means to uninstall various AOL revisions in order to reclaim proper use of their computer. I have not kept up with this, tiresome to read and useless to me as well. She could Google around to find the best information for the particular AOL revision she "intected" herself with. If one had a means to brinng the data off the disc [CD-R or USB flash memory for instance] and the install disc for the operating system [and the latest free install patch disc from Microsoft] one could just start out fresh. Or get set up with the new ISP first, and, then, if the systrem does not satisfy, save the data and clean the slate. Imaging software has come of age and availability, though not free as far as I can see. With XP and the activation hassle, the ability to capture a complete computer setup in working order to CD-R, and be able to wipe out the present mess and return to that configuration in less than 30 minutes, the use of imaging is a much neater and quicker alternative to erasing, reformatting, and reinstalling, and all savvy users are urged to acquire the software and master the technique. If Carolyn had an image before she went to AOL, she could just go back to the previous configuration. thepccat To unsubscribe, send a message to ecartis@xxxxxxxxxxxxx with "unsubscribe juno_accmail" in the body or subject. OR visit //freelists.org ~*~