[TechAssist] Re: Quality Control
- From: "Wayne Vanaman" <Wayne@xxxxxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 9 Jun 2003 07:56:27 -0500
Tom:
As Al and I can both attest, the leadership of NESDA is voted upon by Some
of its membership.
Of course, that is the way it is in all of our elections...
Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl. 32506-3310
Wayne@xxxxxxxxxxxxxxxxxxxxx
WWW.PensacolaTVRepair.Com
850-456-5995 voice
850-458-6369 fax
----- Original Message -----
From: "Tri-County Tv" <tricountytv@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, June 09, 2003 7:46 AM
Subject: [TechAssist] Re: Quality Control
> Al,
> I am not a member of NESDA but does anybody know how the board
> members get their jobs? Are they appointed or voted by members? Depending
on
> the answer to that question, will tell you the usefulness of NESDA. If the
> organization does not have to answer to it's "paying" members, then I
don't
> think it's worth it. Remember who knows better as to what the electronic
> repair industry needs, WE do , does anybody ask our opinion to set NESDA
> policy? I don't think so.
> Tom Berger
> Tri-County TV
> Robbinsville
> North Carolina 28771
> (tricountytv@xxxxxxxxxxxxx)
> ----- Original Message -----
> From: "Al L" <alleathe@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, June 09, 2003 2:34 AM
> Subject: [TechAssist] Re: Quality Control
>
>
> > Perry and all:
> > Don't you think we are better off with NESDA,than nothing? I do! al
> >
> > Al Leatherman
> > 224 Rt. 46
> > Mine Hill, NJ. 07803
> > 973-361-5796
> > WWW.ALS-TV.NET
> >
> > ----- Original Message -----
> > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Sunday, June 08, 2003 5:41 PM
> > Subject: [TechAssist] Re: Quality Control
> >
> >
> > > I agree with Leonard on this issue. NESDA could do so much more to
> attract
> > > new members, like Quality control, and to negotiate on behalf of it's
> > > members for more training and better standardizations on warranty
repair
> > > rates. I saw none of these things while I was a member. Also, in my
> > opinion
> > > they do not stand by the servicver when there are problems with
> > manufactures
> > > in fear of losing what little support they do get. And forget about
> saying
> > > anything negative about one of their sponsors. Even true things that
> could
> > > help all members, do not mention you got bad parts from one of their
> > > sponsor/dealers. I remember when I was a member, I used to always tell
> > them
> > > that they needed a "Tip Program", even suggesting that they start a
> > > "Tip-of-the-day program to encourage more repair tips by members. Ha,
> the
> > > big wigs would come on line and say that was not what Nesda was about,
> and
> > > it wasn't needed. I tried to get them to take over WinStips when it
was
> > for
> > > sale, I got all sorts of negative feedback from the higher-ups. Well,
I
> > see
> > > that they now have a "Tip Program", I guess they needed it more than
> they
> > > thought. By the way, they never thanked me for suggesting that, just
> > kidding
> > > you Nesda members. They have a lot of good and smart members there if
> they
> > > would just listen to them. But..with that good ole boy and click
> mentality
> > > and politics I am afraid it will never be what we need to help all
> > > servicvers, both big and small. These deficiencies have to be fixed
> before
> > > Nesda will be a organization that all servicers "Have" to be a part
of.
> > > Right now many can take or leave them. I am glad my customers do not
> feel
> > > that way towards our Service Center.
> > >
> > > Perry Bower, (EHEER) Electronic Home Entertainment Equipment Repairer
> > > Electric Medic
> > > "It's Cheaper to Keep Her"
> > > http://www.electricmedic.com
> > > Free Electronic Screensaver:
> > >
> >
>
http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> > > 3850 Washington Road Suite 5b
> > > Augusta, Georgia 30907
> > > Phone: 706-8MEDIC4 (863-3424)
> > > Phone: 706-863-3474
> > > Fax: 706-863-2316
> > > mailto:info@xxxxxxxxxxxxxxxxx
> > >
> > > Factory Trained Authorized Service Center For: APEX, Curtis Mathes,
> > Fisher,
> > > GE, KEC/KTV,
> > > Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN, RCA,
> > > Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
> > >
> > > Provide Extended care for: AON, Circuit City, GE Contracts, Glass
> Agency,
> > > Philips Contracts, NEW, Rex
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
> > > Sent: Sunday, June 08, 2003 5:06 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] Re: Quality Control
> > >
> > >
> > > Has NESDA done anything on behalf of the servicer to make the
situation
> > any
> > > better, to help identify counterfeit parts, or to otherwise improve
the
> > > availability of high quality parts? Just wondering. I have never
seen
> > any
> > > evidence of significant benefits from NESDA membership, personally.
It
> > > seems that this would be an issue that an organization like NESDA
should
> > be
> > > on top of, working with manufacturers and dealers to resolve, since
the
> > > problem hurts both. Maybe I'd change my perspective if I saw some
> action
> > > has taken place.
> > >
> > > Leonard Caillouet
> > >
> > > ----- Original Message -----
> > > From: "Clancy Harms" <dickstv1@xxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Sunday, June 08, 2003 2:43 PM
> > > Subject: [TechAssist] Re: Quality Control
> > >
> > >
> > > > Just my suggestion
> > > >
> > > > These issues have been discussed and resolved
> > > > via NESDA! I am not touting ... I am stating facts.
> > > > Think about joining. I did... and I am happy.
> > > >
> > > > Clancy Harms,
> > > > Dick's Radio & TV, Inc.
> > > > 2319 West Clay St. "Aim high men"
> > > > St. Charles, MO. 63301 "they're on camels"
> > > > (636)-724-5055
> > > > (636)-724-5531 fax
> > > > email: dickstv1@xxxxxxxxxxxxx
> > > > ----- Original Message -----
> > > > From: "Philip Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Saturday, June 07, 2003 8:36 AM
> > > > Subject: [TechAssist] Re: Quality Control
> > > >
> > > >
> > > > I had a parts house here in Florida I used some years ago.I've never
> > > > seen him mentioned on any forums.Now HIS stuff was horrible.There is
> > > > grades of generac.Some are knock offs, some from the actual
> > > > Mfgr,discontinued.
> > > > Drugs... Diazapam instead of Valium I took for my back for
> > > > example.Chemically same.Big price difference.
> > > > I use Tritronic's generacs in all but a few cases, like the Sony
power
> > > > supplies.This is nothing against the TT line of kevin's, ANY generac
> > > > won't do for those Sony's.( I use his Sony PS kit with success).I
> guess
> > > > it's our responsibility to know where to use generacs and OEMs and
> not.
> > > > I find several grades of mechanics tools at a store.I must choose if
> the
> > > > lower cost set will do.They offer us a choice is all.We can,if
> > > > concerned, always default to the OEMs. I'm sure they would be OK
with
> > > > selling us a higher price item! ;-).
> > > > Sometimes these generacs are really semis that the manufacturer
dumped
> > > > on the market,maybe because they stopped their run of a particular
> > > > chassis that uses them.Not uncommon.
> > > > I think that other guy I mentioned carried "rejects".Some leads were
> cut
> > > > off,always a few in the bag were defects,etc.
> > > > I've had good luch with Kevins generacs. I made up 9-1674 kits (and
> > > > others) with them and the generac HV blocks and all have stayed up
and
> > > > running.
> > > > I know Kevin has a close dialog with module remanufacturers so as to
> > > > design his kits with the right parts.He listens to feedback.
> > > > Hope my experience helped.
> > > > Phil Bader
> > > >
> > > > Tri-County Tv wrote:
> > > > >
> > > > > Hello,
> > > > > I think it might be a good idea if Kevin from Tritronics
> > could
> > > > let this group know, what quality control goes into Tritronics
> ordering
> > of
> > > > parts. I have heard many stories about SK products failing or not
> > working
> > > in
> > > > some sets. What about their line of TT-?????? parts, when I look up
a
> > part
> > > > on their web site and see an original part for 20.00 and a TT- sub
for
> > > 4.95,
> > > > what are you supposed to do, I mean Tritronics says the TT- will sub
,
> > but
> > > > what have they done to ensure they are reliable. In our business, we
> > need
> > > to
> > > > streamline our expenses. If you order a TT- sub or any other sub and
> you
> > > > install it and it works but not like it's supposed to, that little
> error
> > > > will cost the average shop plenty, in lost labor, parts cost, office
> > labor
> > > > to get a refund, and most important customer satisfaction. Sometimes
> > when
> > > > you fire up that set and the part does not work, your profit margin
> just
> > > > went out the window when you consider all the above factors. With no
> > > profit
> > > > margin how are!
> > > > su
> > > > > pposed to stay in business? Then again sometimes a TT- sub works
> > fine.
> > > > That type of hit and miss does not sit well with me. I sometimes
> wonder
> > if
> > > > parts houses consider these factors when they find a cheap supply of
> > > parts.
> > > > Or if you send a part back and tell them it does not work, do they
try
> > to
> > > > follow up and see if perhaps their sub is not up to par and remove
> that
> > > sub
> > > > from their web database as a sub.I am not pointing a finger at any
one
> > > > supplier, I think they all should weight in about their quality
> control
> > > > procedures. Sorry if this is not a fix it tip but in many ways
applies
> > to
> > > > every set we work on, so I think it is an important issue.
> > > > > Tom Berger
> > > > > Tri-County TV
> > > > > Robbinsville
> > > > > North Carolina 28771
> > > > > (tricountytv@xxxxxxxxxxxxx)
> > > > >
> > > >
> > >
> >
>
****************************************************************************
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> > > > --
> > > > Philip Bader
> > > > Jan Phyl TV Inc. (estab. 1976)
> > > > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > > > Fax (863) 299-8821
> > > > email: tjanphyl@xxxxxxxxxxxxxxx
> > > >
> > > >
> > >
> >
>
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