[TechAssist] Re: Quality Control
- From: larry <schntv@xxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 09 Jun 2003 10:00:25 -0400
much truth in what you said, Perry
Larry
Electric Medic wrote:
>
> I agree with Leonard on this issue. NESDA could do so much more to attract
> new members, like Quality control, and to negotiate on behalf of it's
> members for more training and better standardizations on warranty repair
> rates. I saw none of these things while I was a member. Also, in my opinion
> they do not stand by the servicver when there are problems with manufactures
> in fear of losing what little support they do get. And forget about saying
> anything negative about one of their sponsors. Even true things that could
> help all members, do not mention you got bad parts from one of their
> sponsor/dealers. I remember when I was a member, I used to always tell them
> that they needed a "Tip Program", even suggesting that they start a
> "Tip-of-the-day program to encourage more repair tips by members. Ha, the
> big wigs would come on line and say that was not what Nesda was about, and
> it wasn't needed. I tried to get them to take over WinStips when it was for
> sale, I got all sorts of negative feedback from the higher-ups. Well, I see
> that they now have a "Tip Program", I guess they needed it more than they
> thought. By the way, they never thanked me for suggesting that, just kidding
> you Nesda members. They have a lot of good and smart members there if they
> would just listen to them. But..with that good ole boy and click mentality
> and politics I am afraid it will never be what we need to help all
> servicvers, both big and small. These deficiencies have to be fixed before
> Nesda will be a organization that all servicers "Have" to be a part of.
> Right now many can take or leave them. I am glad my customers do not feel
> that way towards our Service Center.
>
> Perry Bower, (EHEER) Electronic Home Entertainment Equipment Repairer
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> Free Electronic Screensaver:
> http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC
> 3850 Washington Road Suite 5b
> Augusta, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
> Factory Trained Authorized Service Center For: APEX, Curtis Mathes, Fisher,
> GE, KEC/KTV,
> Konka, Mitsubishi, Panasonic, Philips Magnavox, Pioneer, ProSCAN, RCA,
> Samsung, Sanyo, Sharp, SONY, Technics, Toshiba, Zenith
>
> Provide Extended care for: AON, Circuit City, GE Contracts, Glass Agency,
> Philips Contracts, NEW, Rex
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
> Sent: Sunday, June 08, 2003 5:06 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: Quality Control
>
> Has NESDA done anything on behalf of the servicer to make the situation any
> better, to help identify counterfeit parts, or to otherwise improve the
> availability of high quality parts? Just wondering. I have never seen any
> evidence of significant benefits from NESDA membership, personally. It
> seems that this would be an issue that an organization like NESDA should be
> on top of, working with manufacturers and dealers to resolve, since the
> problem hurts both. Maybe I'd change my perspective if I saw some action
> has taken place.
>
> Leonard Caillouet
>
> ----- Original Message -----
> From: "Clancy Harms" <dickstv1@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Sunday, June 08, 2003 2:43 PM
> Subject: [TechAssist] Re: Quality Control
>
> > Just my suggestion
> >
> > These issues have been discussed and resolved
> > via NESDA! I am not touting ... I am stating facts.
> > Think about joining. I did... and I am happy.
> >
> > Clancy Harms,
> > Dick's Radio & TV, Inc.
> > 2319 West Clay St. "Aim high men"
> > St. Charles, MO. 63301 "they're on camels"
> > (636)-724-5055
> > (636)-724-5531 fax
> > email: dickstv1@xxxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Philip Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, June 07, 2003 8:36 AM
> > Subject: [TechAssist] Re: Quality Control
> >
> >
> > I had a parts house here in Florida I used some years ago.I've never
> > seen him mentioned on any forums.Now HIS stuff was horrible.There is
> > grades of generac.Some are knock offs, some from the actual
> > Mfgr,discontinued.
> > Drugs... Diazapam instead of Valium I took for my back for
> > example.Chemically same.Big price difference.
> > I use Tritronic's generacs in all but a few cases, like the Sony power
> > supplies.This is nothing against the TT line of kevin's, ANY generac
> > won't do for those Sony's.( I use his Sony PS kit with success).I guess
> > it's our responsibility to know where to use generacs and OEMs and not.
> > I find several grades of mechanics tools at a store.I must choose if the
> > lower cost set will do.They offer us a choice is all.We can,if
> > concerned, always default to the OEMs. I'm sure they would be OK with
> > selling us a higher price item! ;-).
> > Sometimes these generacs are really semis that the manufacturer dumped
> > on the market,maybe because they stopped their run of a particular
> > chassis that uses them.Not uncommon.
> > I think that other guy I mentioned carried "rejects".Some leads were cut
> > off,always a few in the bag were defects,etc.
> > I've had good luch with Kevins generacs. I made up 9-1674 kits (and
> > others) with them and the generac HV blocks and all have stayed up and
> > running.
> > I know Kevin has a close dialog with module remanufacturers so as to
> > design his kits with the right parts.He listens to feedback.
> > Hope my experience helped.
> > Phil Bader
> >
> > Tri-County Tv wrote:
> > >
> > > Hello,
> > > I think it might be a good idea if Kevin from Tritronics could
> > let this group know, what quality control goes into Tritronics ordering of
> > parts. I have heard many stories about SK products failing or not working
> in
> > some sets. What about their line of TT-?????? parts, when I look up a part
> > on their web site and see an original part for 20.00 and a TT- sub for
> 4.95,
> > what are you supposed to do, I mean Tritronics says the TT- will sub , but
> > what have they done to ensure they are reliable. In our business, we need
> to
> > streamline our expenses. If you order a TT- sub or any other sub and you
> > install it and it works but not like it's supposed to, that little error
> > will cost the average shop plenty, in lost labor, parts cost, office labor
> > to get a refund, and most important customer satisfaction. Sometimes when
> > you fire up that set and the part does not work, your profit margin just
> > went out the window when you consider all the above factors. With no
> profit
> > margin how are!
> > su
> > > pposed to stay in business? Then again sometimes a TT- sub works fine.
> > That type of hit and miss does not sit well with me. I sometimes wonder if
> > parts houses consider these factors when they find a cheap supply of
> parts.
> > Or if you send a part back and tell them it does not work, do they try to
> > follow up and see if perhaps their sub is not up to par and remove that
> sub
> > from their web database as a sub.I am not pointing a finger at any one
> > supplier, I think they all should weight in about their quality control
> > procedures. Sorry if this is not a fix it tip but in many ways applies to
> > every set we work on, so I think it is an important issue.
> > > Tom Berger
> > > Tri-County TV
> > > Robbinsville
> > > North Carolina 28771
> > > (tricountytv@xxxxxxxxxxxxx)
> > >
> >
> ****************************************************************************
> > *
> > > The Tech Address Book:
> > > http://www.tech-assist.org/secure/tip/contact.html
> > > Add a Repair Tip Here, or Change/Remove your Email Address:
> > > http://www.tech-assist.org/secure/tip/main.html
> > > Lost Password:
> > > http://www.tech-assist.org and select "Lost your Login Info?".
> > > Email Archives:
> > > //www.freelists.org/archives/techassist/
> >
> > --
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
> ****************************************************************************
> > *
> > The Tech Address Book:
> > http://www.tech-assist.org/secure/tip/contact.html
> > Add a Repair Tip Here, or Change/Remove your Email Address:
> > http://www.tech-assist.org/secure/tip/main.html
> > Lost Password:
> > http://www.tech-assist.org and select "Lost your Login Info?".
> > Email Archives:
> > //www.freelists.org/archives/techassist/
> >
> >
> ****************************************************************************
> *
> > The Tech Address Book:
> > http://www.tech-assist.org/secure/tip/contact.html
> > Add a Repair Tip Here, or Change/Remove your Email Address:
> > http://www.tech-assist.org/secure/tip/main.htm
> > Lost Password:
> > http://www.tech-assist.org and select "Lost your Login Info?".
> > Email Archives:
> > //www.freelists.org/archives/techassist/
> >
>
> ****************************************************************************
> *
> The Tech Address Book:
> http://www.tech-assist.org/secure/tip/contact.html
> Add a Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.htm
> Lost Password:
> http://www.tech-assist.org and select "Lost your Login Info?".
> Email Archives:
> //www.freelists.org/archives/techassist/
>
> *****************************************************************************
> The Tech Address Book:
> http://www.tech-assist.org/secure/tip/contact.html
> Add a Repair Tip Here, or Change/Remove your Email Address:
> http://www.tech-assist.org/secure/tip/main.htm
> Lost Password:
> http://www.tech-assist.org and select "Lost your Login Info?".
> Email Archives:
> //www.freelists.org/archives/techassist/
--
Schneider TV & Electronic Inc.
5415 N. Wooster ave.
Dover, Ohio 44622 www.geocities.com/schntv2000/
330-343-0768 FCC. first class & Extra class K8WLY
*****************************************************************************
The Tech Address Book:
http://www.tech-assist.org/secure/tip/contact.html
Add a Repair Tip Here, or Change/Remove your Email Address:
http://www.tech-assist.org/secure/tip/main.htm
Lost Password:
http://www.tech-assist.org and select "Lost your Login Info?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
