[TechAssist] Re: Quality Control
- From: Bill Grabowski <bgrabowski@xxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 07 Jun 2003 22:02:19 -0500
I agree 100% Tritronics is top shelf in my book for parts and parts
imformation.Also very quick delivery.........
Bill Grabowski
Triangle Appliance
Leonard G. Caillouet wrote:
> I have had virtually no problems with the generics from Tritronics, other
> than the fact that on the STKs they need to protect the pins. They come in
> with bent pins often and I had one that was broken. Any time I have had one
> that failed (I can recall only two in the three years that I have been using
> Tritronics) they have replaced them with no problem. I have had as many
> "originals" fail as I have generics.
>
> I use a lot of the STK outputs for convergence ICs because I do a lot of
> projection sets. I get original parts from Sony, Panasonic, and Mitsubishi
> for warranty repairs and have had two of those that I can recall received
> bad during the same period of time (one from Panasonic and one from
> Mitsubishi). For time reasons I replaced both of those with gererics and
> they have been fine. The bad one from Mits was a broken pin also.
>
> I always look the audio outputs over carefully because there have been more
> reports of problems with those, but I have seen no problems with the parts
> from Tritronics. I use a lot of the 2sc4834 for the sony power supplies and
> have had no problems at all with those.
>
> Leonard G. Caillouet
> Service Manager
> Electronics World
> Gainesville, FL
> 352-332-5608
> 352-332-5668 (fax)
>
>
> ----- Original Message -----
> From: "tony saracco" <tcselectronics@xxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, June 07, 2003 10:17 AM
> Subject: [TechAssist] Re: Quality Control
>
>
>
>>I have been tracking all semis I purchase now by printing a number that
>>corresponds to the distributor and date purchased. I am sad to say the TT
>>line from Tritronics has not done well for me. mainly STR and STK. I have
>>learned the hard way to use Originals wherever possible.
>>
>>Tony Saracco
>>TCS ELECTRONICS
>>Elgin , IL 60120
>>847-695-1928
>>tcselectronics@xxxxxxxxxxxxxxxx
>>----- Original Message -----
>>From: "Tri-County Tv" <tricountytv@xxxxxxxxxxxxx>
>>To: <techassist@xxxxxxxxxxxxx>
>>Sent: Saturday, June 07, 2003 8:09 AM
>>Subject: [TechAssist] Quality Control
>>
>>
>>
>>>Hello,
>>> I think it might be a good idea if Kevin from Tritronics could
>>
>>let this group know, what quality control goes into Tritronics ordering of
>>parts. I have heard many stories about SK products failing or not working
>
> in
>
>>some sets. What about their line of TT-?????? parts, when I look up a part
>>on their web site and see an original part for 20.00 and a TT- sub for
>
> 4.95,
>
>>what are you supposed to do, I mean Tritronics says the TT- will sub , but
>>what have they done to ensure they are reliable. In our business, we need
>
> to
>
>>streamline our expenses. If you order a TT- sub or any other sub and you
>>install it and it works but not like it's supposed to, that little error
>>will cost the average shop plenty, in lost labor, parts cost, office labor
>>to get a refund, and most important customer satisfaction. Sometimes when
>>you fire up that set and the part does not work, your profit margin just
>>went out the window when you consider all the above factors. With no
>
> profit
>
>>margin how are su
>>
>>> pposed to stay in business? Then again sometimes a TT- sub works fine.
>>
>>That type of hit and miss does not sit well with me. I sometimes wonder if
>>parts houses consider these factors when they find a cheap supply of
>
> parts.
>
>>Or if you send a part back and tell them it does not work, do they try to
>>follow up and see if perhaps their sub is not up to par and remove that
>
> sub
>
>>from their web database as a sub.I am not pointing a finger at any one
>>supplier, I think they all should weight in about their quality control
>>procedures. Sorry if this is not a fix it tip but in many ways applies to
>>every set we work on, so I think it is an important issue.
>>
>>>Tom Berger
>>>Tri-County TV
>>>Robbinsville
>>>North Carolina 28771
>>>(tricountytv@xxxxxxxxxxxxx)
>>>
>>
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>>
>>
>>
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--
Bill Grabowski
Triangle Appliance
Kenosha,Wi 53142
262-694-6500
262-694-6523 fax
bgrabowski@xxxxxxxxx
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