[rodgersorganusers] Re: New Organ Blues
- From: Al Murrell <tam6111949@xxxxxxxxx>
- To: rodgersorgan@xxxxxxxxxxxxx
- Date: Tue, 28 Oct 2003 07:59:55 -0800 (PST)
Kathy, when I am meeting with committees, we/they
don't always know which model, what the church might
be willing to do with respect to modifications of the
room, and many other facets of the process. I do talk
in general terms but I do not arrive a final price
until almost the very end of the process. I realize
committee members are volunteers and that their time
is valuable but so is mine. I schedule my time to
meet with them and the chairperson can't even get his
entire committee to show up for my presentation, or
the demonstration but yet he/she will allow these
individuals who have not attended any of the meetings
to have a vote. This happens more times than you can
imagine. Members should not accept the task if they
can't make their schedule work so that they attend ALL
of the meetings.
What would you suggest for my pipe organ customers?
There is no way for me to deal in prices with them
until the very very end and the specs are completed
and space requirements allocated etc. Each of my
Rodgers installations are somewhat customized and
until I get to the end of the process, I don't really
know my exact price. This has never been a problem
with my customers to my knowledge.
Al
--- kathy olv <koboe_37315@xxxxxxxxx> wrote:
>
> my question is why does it have to take so long to
> build a realtionship?why should there be such a
> disregard for others time. organ committees are made
> of people who are volunteers that truely care about
> the organ their church will purchase.
> why couldn't rodgers make this process easier. every
> company goes through a time when, to make purchasing
> more people friendly they do something.. perhaps a
> posted price list would be a people friendly thing
> to do.
> one would not be asking the price of the
> installation, say, this organ price does not
> include total installation charges and explain how
> you determine installation charges with the price
> list.
> I personally resent feeling manipulated as a buyer.
> that's why we chose rodgers.
> what I hear you saying is that you do many wonderful
> things for a potential customer in the hopes that
> whatever the price may be they will purchase from
> you.
> I have learned it is always smart to tell the price
> of your product right up front. that way
> your customer will hear what you are telling them
> through the rest of the sales pitch.
>
> Al Murrell <tam6111949@xxxxxxxxx> wrote:
>
> Kathy, I have been selling Rodgers for about 31
> years.
>
> As part owner of the largest Rodgers dealership in
> the
> country, we do not quote over the phone, we do not
> post prices and we don't even think in terms of a
> retail price list. After evaluating each project,
> working thru the process with each committee,
> determining their needs, our price sheet is the
> dealer
> wholesale prices. After determining our cost for the
> specific project, we then determine the selling
> price.
> We do not work from a retail price sheet. We build a
> trust relationship with each customer/church, they
> get
> to know us, our service, and what other services we
> offer in the form of workshops, concerts, training
> (unlimited), etc. It is through this relationship
> building that we don't run into issues about our
> pricing.
>
> Al
> --- kathy olv wrote:
> >
> > as an independant distributer of a consumable
> > product I fully understand free enterprise.
> > I also understand the process that a church goes
> > through in order to purchase a new organ.
> > because prices are not listed it causes an undo
> > amount of conflict between church members and the
> > music department.
> > people now days don't expect to have to barter for
> > an organ. the process of research and choice and
> > approval took us three years.
> > It would have been much easier if more information
> > were easier to research.
> > people don't have time to barter, or patience or
> > money.
> > the reason we chose the rodgers organ was it was
> in
> > our price range, the sales rep was very
> > knowledgeable. He answered all our questions,
> > checked with us to be sure he understood what our
> > issues were provided a truthful picture of our
> > choices with rodgers and quoted us fair prices.
> > the best part wasn't any "other" company bashing.
> > in other words he showed us respect and allowed us
> > to set perameters to work within.
> > I believe the factory not publishing a recommended
> > price schedule
> > is the first step to making the customer
> > wonder if the company and the dealer can be
> > trusted.trust is a VERY big issue.
> > Al Murrell wrote:
> >
> > Noel, prices should not ever be posted on this or
> > any
> > other site for general viewing. As you know there
> > are
> > dealers who almost give away the products and then
> > there are those who get somewhere close to
> industry
> > margins. Free Enterprise needs to prevail. Let the
> > market work.
> >
> > Al
> > --- noel jones wrote:
> > >
> > > A list member just wrote me with the obvious
> > > question...what is the
> > > list price of the new box?
> > >
> > > There are no list prices. If you feel that
> Rodgers
> > > customers might
> > > benefit from having a list price to refer to,
> > please
> > > email me and I will
> > > forward your email to Rodgers.
> > >
> > > Thanks!
> > >
> > > If you think, they should not - let us know why.
> > >
> > > noel jones
> > >
> > >
> > >
> > > New link to Christmas Music at
> www.frogmusic.com!
> > >
> > >
> >
> >
> > __________________________________
> > Do you Yahoo!?
> > Exclusive Video Premiere - Britney Spears
> > http://launch.yahoo.com/promos/britneyspears/
> >
> >
> > New link to Christmas Music at www.frogmusic.com!
> >
> >
> >
> >
> > check out my website at
> www.marykay.com/Kathy_oliver
> >
> >
> > ---------------------------------
> > Do you Yahoo!?
> > Exclusive Video Premiere - Britney Spears
> >
> >
> >
> > New link to Christmas Music at www.frogmusic.com!
> >
> >
>
>
> __________________________________
> Do you Yahoo!?
> Exclusive Video Premiere - Britney Spears
> http://launch.yahoo.com/promos/britneyspears/
>
>
> New link to Christmas Music at www.frogmusic.com!
>
>
>
>
> check out my website at www.marykay.com/Kathy_oliver
>
>
> ---------------------------------
> Do you Yahoo!?
> Exclusive Video Premiere - Britney Spears
>
>
>
> New link to Christmas Music at www.frogmusic.com!
>
>
__________________________________
Do you Yahoo!?
Exclusive Video Premiere - Britney Spears
http://launch.yahoo.com/promos/britneyspears/
New link to Christmas Music at www.frogmusic.com!
Other related posts:
