Larry when you boot the laptop there should be a system restore message that should say something like "press CTRL + F11" but you should not do this until after all the data on the drive is backed up otherwise the restore will wipe it all away. I did it once on a work laptop, you don't want to do it. And if there is a "Drivers" folder then do back that up as well. If there is no "press CTRL + F11", then you will have to contact Dell and try to get the restore disk set, it's 2 or 3 discs. If that doesn't work then your neighbour gets to buy XP. I might have suggested Linux as an option but since your neighbour uses Quickbooks, that rules out Linux, it just drives me nutty when I try that out. Just a thought. Peter Kaulback > Nope no mapped drive. Wish I did though. > Thanks > LarryB > K & L Electronics > South Carolina > > Ben Moore wrote: > >> You don't have a mapped network drive do you? Just a thought. >> >> I agree with Peter. Copy all the data somewhere and reformat. You can fool >> with it forever and never figure it out. The laptop would probably profit >> with a new install anyway. >> >> Ben Moore >> >> -----Original Message----- >> From: pcworks-bounce@xxxxxxxxxxxxx [mailto:pcworks-bounce@xxxxxxxxxxxxx] On >> Behalf Of LarryB >> Sent: Monday, January 28, 2008 5:15 PM >> To: pcworks@xxxxxxxxxxxxx >> Subject: Re: [PCWorks] Computer is too slow >> >> Thanks Hugh, I have run all the spyware, antivir*s programs I have and >> they have found things but hasn't helped so far. As I mentioned I have >> the startup programs to a bare minimum. I have also run defrag, and chkdsk. >> The Event Viewer shows one error during startup called "service control >> manager" then about 10 "information" tags after the error. >> It also shows several DHCP type "warnings" that are probably due to the >> wireless setup. >> I have no idea what to do with any of these. >> >> LarryB >> K & L Electronics >> South Carolina > ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts.