Larry, the restore disk will cover everything for you, and in most cases even a completely formatted drive can be restored. Most brand name computers have a restore partition hidden on the drive or it is only accessible using a restore tool. So, backup all the data, and then boot from the restore disk. Dell will likely provide some documentation with the disks as well. Peter Kaulback LarryB wrote: > I do not see a Ctrl F11 when I boot up Peter. I only see F12 and F8 I > think to go into Safe Mode. > I have contacted Dell and they are sending me the disks I require. (free) > I should have them in a couple of days. > What is the best way to format the HD? > > LarryB > K & L Electronics > South Carolina > > Peter Kaulback wrote: > Larry when you boot the laptop there should be a system restore message > that should say something like "press CTRL + F11" but you should not do > this until after all the data on the drive is backed up otherwise the > restore will wipe it all away. I did it once on a work laptop, you don't > want to do it. > > And if there is a "Drivers" folder then do back that up as well. > > If there is no "press CTRL + F11", then you will have to contact Dell > and try to get the restore disk set, it's 2 or 3 discs. If that doesn't > work then your neighbour gets to buy XP. > > I might have suggested Linux as an option but since your neighbour uses > Quickbooks, that rules out Linux, it just drives me nutty when I try > that out. Just a thought. > > Peter Kaulback > > Nope no mapped drive. Wish I did though. > Thanks > LarryB > K & L Electronics > South Carolina > > Ben Moore wrote: > > > You don't have a mapped network drive do you? Just a thought. > > I agree with Peter. Copy all the data somewhere and reformat. You can fool > with it forever and never figure it out. The laptop would probably profit > with a new install anyway. > > Ben Moore > > -----Original Message----- > From: pcworks-bounce@xxxxxxxxxxxxx [mailto: pcworks-bounce@xxxxxxxxxxxxx] On > Behalf Of LarryB > Sent: Monday, January 28, 2008 5:15 PM > To: pcworks@xxxxxxxxxxxxx > Subject: Re: [PCWorks] Computer is too slow > > Thanks Hugh, I have run all the spyware, antivir*s programs I have and > they have found things but hasn't helped so far. As I mentioned I have > the startup programs to a bare minimum. I have also run defrag, and chkdsk. > The Event Viewer shows one error during startup called "service control > manager" then about 10 "information" tags after the error. > It also shows several DHCP type "warnings" that are probably due to the > wireless setup. > I have no idea what to do with any of these. > > LarryB > K & L Electronics > South Carolina ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts.