Ok... this is good. Well, the result is not good, but its good cause at = least we're getting down to what the problem 'might' be. I say 'might' = because 'operating outside of normal specifications' is not necessarily = horrible. Did it tell you what numbers were outside the norm? If so, what were = they? Did you notice if it said there were bad sectors? Should the end result end up being that the drive is bad, all is not = lost. Your operating system, Windows, is running on that drive. So, yes, = a bad drive can cause all sorts of problems. But, the actual data that = you need and that should normally be backed up on occasion will very = likely still be there and accessible. Unfortunately, Firefox might be = one of the applications that resides on the bad sectors. I think you said you have an old system, right? Its not one where you = can go back to where you bought to make modifications and/or upgrades, = right? You have to weigh the cost of your stuff on there. IF the drive is bad, = and you do not feel comfortable swapping out the hard drive and then = trying to retrieve the items on the old and possible bad drive, CompUSA = and other local computer shops can do it for a fee, usually not too bad = a price. Although, not all CompUSA's and local shops are created equal. = Some guys know what they're doing, others will SAY they know what = they're doing but pretty much don't. Again... only if you're not = comfortable doing it yourself. Its really not hard at all to replace the = hard drive. The harder part you have is retrieving the old stuff. You = would essentially connect the bad drive to your system as a second = drive, a slave. It would then show up on your system as the D drive (if = you only had 2 hard drives). But, this is after fully reinstalling = Windows from scratch onto the new hard drive. All your data would now be = on the secondary drive, and you basically have to sift through it to = find the stuff you need and want to retrieve. Betty... while its all quite easy to do, I'm not going to type it all = out now. It's a lot to explain to you in one post. Point here is this. = If you want to go ahead and do any hard drive replacing, just say so and = we'll tell you how to do it a bit at a time. And, I will also give you a = bunch of links that you can refer to as well that will not only tell you = HOW to do it, but a few extra tips on it. All you need to do is say = 'let's do it'. We do a step at a time. It'll take you some time if = you're not familiar with the process. But... for now... next step is finding out if your drive truly is bad. = See the questions I asked all the way above. ---Troth -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx = [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of betty Sent: Wednesday, December 07, 2005 2:06 PM To: PCTechTalk Subject: -=3DPCTechTalk=3D- Firefox Revisited Well, I finally was able to eject the CD, and ran Scan Check. Things are really looking bad. The result: Primary Hard Disk S.M.A.R.T. Error detected the IDE Hard Disk Drive is operating outside of normal sepcifications. It is advisable to = immediately back up your dat and replace your hard disk drive I'm ill. I'm afraid to use Roxio again, and don't really know how to go=20 about backing everything up. And what kind of hard drive, where to go, how = much will it cost? Today is not a good day. And what will happen if I continue as I am, without replacing the hard=20 drive? I want to pull the covers over my head! -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/